Boards›Player Behavior

Could a Rioter explain this for me.....

Jiyeon Best Girl··2 votes·1,900 views

Hey guys this is my first time posting on here, so forgive me if what i'm posting doesn't really belong here, as i saw this is what people who found themselves in similar predicaments would resort too(namely support ticket not being responded to in a timely manner).

I was just finishing up a game yesterday and noticed that my client was taking a while to update the post game lobby. After waiting around, i go to manually close the client and am greeted with this: "Your summoner has been banned. The client will now exit." "Well this is strange" i thought to myself. I then go to my email associated with the account and i find this : http://imgur.com/Fdeo6jO

What? [zombie-brand-mindblown] What did i violate to earn a 2 week ban? I have a good feeling this isnt a tribunal(or w/e its called) related ban, because the launcher would allow me to login to the client and i would be seeing something like this: http://i.imgur.com/PAGDpW2.jpg (and no, just in case someone asks, thats not me). Instead i got the "old school" ban, namely "This account has been suspended until blah blah blah" when attempting to login.

I dont have the faintest idea on what brought this about and would like some clarity on this matter, and if, by extension, it turns out to be a mistake that it would be reversed.

16 Comments

Zombiemaster3 votes

If you haven't already, I recommend submitting a support ticket asking for the information regarding your suspension. It may take a few days before you get a response, so be patient.

I do believe it's possible that your ban may have been from a manual review rather than from the current Instant Feedback System, as a manual review generally doesn't provide chat logs through the client (if this is due to something chat related).

Unfortunately, that's all I can really offer. Hopefully you get an answer from that, or someone could come here and offer more information.

ModWuks1 votes

Manual reviews often won't show a reform card on login; it's likely that this is the same visual issue that Riot Tantram addressed earlier today :)

http://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/6o7nZbuZ-i-was-banned-for-saying-draven-single-word-thats-it?comment=003a

[{quoted}](name=Riot Tantram,realm=NA,application-id=ZGEFLEUQ,discussion-id=6o7nZbuZ,comment-id=003a,timestamp=2016-09-01T17:51:18.406+0000)

Those aren't the complete logs. I can provide them for you.

I initially thought it was photoshopped (and a damn good job!), because I see that a lot, but realize you just got a bugged reform card.

I can post the logs for you here, or you can write in to player support.

There was a special character after 'Draven' that broke the card with some new reform card improvements.

Jiyeon Best Girl1 votes

Im aware of that fact, however this type of ban does not even let me log in. Addtionally, i dont think this is similar to the case you just provided(and i read that btw) since there were no logs to begin with. If this was a manual review, i want to know what brought it about and why it was conducted. Last i remember, riot left the entire report punishment behavioral thing to an automated system.

Ultimately i just want to know what particular "violation" i committed to warrant this ban.

ModWuks1 votes

Oh, I thought that reform card was yours. Yeah, this may have been a manual review suspension; in which case, it's best to contact Riot Games Player Support regarding more context on your suspension.

Stasis6911 votes

{quoted}

Oh, I thought that reform card was yours. Yeah, this may have been a manual review suspension; in which case, it's best to contact Riot Games Player Support regarding more context on your suspension.

Of which you will receive absolutely zero of.

Jiyeon Best Girl1 votes

Thx Zombiemaster, but as i outlined in my original post, i already submitted a ticket to player support. And while i understand that they may be a little more busy than usual, it shouldnt take more than a day to pull up an account and tell me the reason for its suspension.

Zombiemaster1 votes

Ahh, that's my bad. I missed that part.

Anyway, while it shouldn't take too long to pull up your account and get the reason why it was suspended, Player Support is almost always swamped with tickets/requests, so it can take them awhile to actually get to your ticket.

Also, be sure to not bump your ticket or create a new one, as that will simply make the wait time longer.

Jiyeon Best Girl1 votes

yeah i know, the sooner i know the reason for my ban, the sooner i can resume playing on another account or possibly getting this one unbanned

Jiyeon Best Girl1 votes

bump

Jiyeon Best Girl1 votes

^this guy knows whats up. im expecting a rehashed robotic response if i ever do get one

Jiyeon Best Girl1 votes

bump

Jiyeon Best Girl1 votes

bump

Jiyeon Best Girl1 votes

bump

Jiyeon Best Girl1 votes

seriously can i get a rioter to answer this for me, i;ve already waited 3 days for my support ticket and still nothing(big surprise...)

ModPrandine

[{quoted}](name=Haos Legacy,realm=NA,application-id=ZGEFLEUQ,discussion-id=aTOygYmU,comment-id=0008,timestamp=2016-09-03T17:24:36.775+0000)

seriously can i get a rioter to answer this for me, i;ve already waited 3 days for my support ticket and still nothing(big surprise...)

  1. Stop bumping the thread every few minutes-it's not gonna get you an answer any faster.
  2. This is the Labor Day Weekend, and typically tickets are slower to get answered on the weekend. Just be patient and they'll get to your ticket as soon as they can.
Jiyeon Best Girl1 votes
  1. This is the Labor Day Weekend, and typically tickets are slower to get answered on the weekend. Just be patient and they'll get to your ticket as soon as they can.

  1. Bumping this thread is the only way i have a hope of a rioter noticing this

  2. I made the support ticket way before the labor day weekend and have still not gotten an answer, so yes im forced to resort to this

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