Boards›Player Behavior

My Thoughts/Comments on my Own Perma and Why I Believe it to be Unjust.

RemoveEnterKey·11/18/2017, 4:05:11 AM·6 votes·1,214 views

So for about 2 Years now, I've been trying to get my account un-Permabanned, after it was compromised without my knowledge and then subsequently permabanned due to said other person's behaviour.

Riot Games tells me that they can't unban me despite how obvious it was that it was another person playing (Decline in Elo from Gold to Silver within a week, Different Typing Patterns, IPs etc....), which I think is completely unfair. But the real kicker is that they won't give me any sort of way to prove my innocence.

They simply say "No Can Do" every time I ask, with no actual reasoning to back it up. So I thought I'd take this to the forums to have an actual conversation with a Rioter about Dragonsin Wrath's ban and why I can't get it unbanned despite the fact that it was another person that put the final nails in the coffin of my account.

Edit: Due to the high amounts of downvotes I thought i'd elaborate further.

  1. I've attempted to contact Riot several times with them ignoring me or outright treating me like I'm the bad guy. I even once encountered a Riot member who flamed me for even daring to ask for my account back.

  2. The Password was Bruteforced, and I had no way of avoiding it. I understand that my having Pax Jax made the account a target but I did not assume people would go so far, nor that it was even possible.

  3. Yes, I understand the summoner's code and I personally did not violate it in order to get banned. I know several people are going to attempt to comment on this with ignorance of my situation, so I would like to ask that if you have nothing constructive to say, don't say it at all, I created the poll for a reason.

Edit 2: Just got threatened by a member of support on live chat for asking about the same thing twice because the previous guy LITERALLY admitted there was someone else on my account and did nothing.

https://gyazo.com/edd9dc2480557c8453fbb16c62b5e2db

https://gyazo.com/7dd5bc3644b6bfdb550bcc867eb66c08

(Notice how this dude blatantly misuses the word context, nice support team training, Rito).

63 Comments

Brotha11/18/2017, 4:31:43 AM7 votes

It's extremely rare for a permabanned account to be unbanned. I don't know how your account was compromised without your knowledge, but it may be in your best interest to let it go.

General Esdeath 11/18/2017, 6:08:34 AM3 votes

Your account security is your responsibility.

archerno111/18/2017, 11:33:10 AM3 votes

This sounds to me like u tried to sell/sold account with Pax Jax on it. Later u found out it got permad and now you are faking how it got "bruteforced" to get it back

Ekitaih11/18/2017, 8:47:46 AM2 votes

So what you’re telling everyone is that someone thought your account was so interesting that they decided to brute force it, which I’m sure took quite a while, then after going through all that trouble, they just banned it? I’m not really buying it, which is probably the same thing Riot is thinking. If this story is true, im sure it’s very frustrating. But the bottom line is this: if it can’t be proved without a shout of a doubt, they shouldn’t unban your account. Because this opens up a new way to abuse the system. “Darn. I got banned. Oh I know! I’ll just tell them my account got hacked!” You see why this can be abused? They probably hear this same story in about 50% of band. That’s probably lowballing it too.

Sarutobi11/18/2017, 6:06:22 AM2 votes

Well we cant really have a discussion if you cant give us anymore details. Like how did they come to getting into your account? If your password was that easy to guess thats your problem for using an easily guessable password. If you knowingly gave your account information to anyone for any reason again that is your fault and is against the rules.

Imperial Pandaa11/18/2017, 2:29:03 PM2 votes

My issue is that the compromiser didn't follow other norms. Once you gain an account via hacking, usually the next step is changing the email and password.

If Riot follows other designs, requesting an email change will still send an email to the original/current email to kind of confirm it.

Resetting the password, definitely does that. As I had gotten an email about resetting my password when I didn't make such a request. Made sure the link that was in the email was legit and everything before I changed the password just in case.

Finn Teh Human11/18/2017, 7:58:51 PM2 votes

I wouldn't say a Rioter flamed you and put it on the boards without some sort of snapshot for proof. Not saying it couldn't have happened, but if you want people on your side you need to give us some proof. Also, if your account really was hacked Riot would most likely look into it. (Unless they had found evidence that you had given your account information to someone.) You're not posting any of the convos you had with support.

SeductiveCelery11/20/2017, 4:15:14 AM2 votes

This is bullshit, you deserve an unban if you're being honest