Someone stole my email password, played from my account and i got banned

Geomak12·Mar 4, 2018·1 votes·347 views

I just realised after a long time that someone had stolen my email password and played from my account in Lol which is called Geomak12.In this game i have put a big amount of money and i got banned because teh hacker played from it.I havent received an email from Riot Games that tells me why i got banned.I managed to see my match history and i saw 2 awful scores and i believe this si teh cause of why i got banned.Please contact with me in my own email <removed by moderation> to find a solution to this problem.I really need you guys now more than ever.I hope you take into account this email and i am sure that you can help me!

3 Comments

Timethief49Mar 4, 20183 votes

https://support.riotgames.com/hc/en-us/requests/new Write a ticket and have patience. It might be a security ban due to your account beeing compromised. It might also the case that they wont lift the ban, since "I was hacked" is a pretty common excuse. Also take your email out, dont post personal info here, or tbh, anywhere on the internet.

ModPeriscopeMar 4, 20181 votes

See if you can change your prior email address' password. That should be done first, followed by changing any other passwords. Then fill out a support ticket.

ModThe DjinnMar 4, 20181 votes

Hey there, Geomak12.

I've removed your email from this post. Please don't share personal identifying information on the boards.

The other advice on this thread is great -- change your email password ASAP in case of compromise, and file a support ticket. Riot can probably help you.