Someone stole my email password, played from my account and i got banned

Geomak12·3/4/2018, 4:38:26 PM·1 votes·347 views

I just realised after a long time that someone had stolen my email password and played from my account in Lol which is called Geomak12.In this game i have put a big amount of money and i got banned because teh hacker played from it.I havent received an email from Riot Games that tells me why i got banned.I managed to see my match history and i saw 2 awful scores and i believe this si teh cause of why i got banned.Please contact with me in my own email <removed by moderation> to find a solution to this problem.I really need you guys now more than ever.I hope you take into account this email and i am sure that you can help me!

3 Comments

Timethief493/4/2018, 4:41:10 PM3 votes

https://support.riotgames.com/hc/en-us/requests/new Write a ticket and have patience. It might be a security ban due to your account beeing compromised. It might also the case that they wont lift the ban, since "I was hacked" is a pretty common excuse. Also take your email out, dont post personal info here, or tbh, anywhere on the internet.

ModPeriscope3/4/2018, 5:46:15 PM1 votes

See if you can change your prior email address' password. That should be done first, followed by changing any other passwords. Then fill out a support ticket.

ModThe Djinn3/4/2018, 7:50:46 PM1 votes

Hey there, Geomak12.

I've removed your email from this post. Please don't share personal identifying information on the boards.

The other advice on this thread is great -- change your email password ASAP in case of compromise, and file a support ticket. Riot can probably help you.