Perma Ban code 2700 help.
Was permanently banned with code 2700. Emailed support, got nothing but copy-pasted replies. After few days, they said it was for toxicity, but i learned later on that this was not the case,as I had not been 3,7,or 14 day banned previously, and even if that was the case, there was no reform card attached to the email. The initial email was sitting in my spam folder,marked as a suspicious/phising scam email. Not only that, a perma ban for toxicity looks like this(courtesy of google)
http://i.imgur.com/7Wan6Wd.png
what i had instead , was this http://imgbox.com/lrUpGDPt and this http://imgbox.com/60QhrMGP
Some people say its for 3rd party, and those i do use, but only for cosmetic purposes and give no tactical advantage. https://mapskins.com/frozen-rift/ I also use elophant for keeping track of all the skins i have purchased. and I also use recording software.
All in all, I just need some clarity, and not copy/pasted one liner/vaguereplies.
*What is perma ban code 2700 Is it actually for 3rd party addons like i have been hearing?Or is it actually for toxicity? I feel that sort of information should be public knowledge. Lastly , how do I talk to support about it? I have awful anxiety, and this took me way longer than it should have to type up. I feel that whenever i write a ticket i have to pull teeth to get relevant, and clear answers.
Edit: Two of my friends from out of state that i used to room with last month are also banned for the exact same thing.