Boards›Player Behavior

Does the Tribunal exists? Or is it just marketing?

Cumulus··2 votes·505 views

First of all does the tribunal really exists? I think it's only marketing, it doesn't do anything because in 2 years i haven't seen anything. Me and soo many of my friends already lost interest in the game because of negative players experience. I haven't heard of anyone being punished, and if you complain, you don't feel satisfied because you don't know if anyone really listens.

Even the support is basically nowhere to be found you just received something like:

> We understand that you want to get word out about community member(s) regarding their behavior but this is not the correct avenue to get visibility on them. Please continue to use our report feature within game or send a ticket into Player Support with full details regarding the player.

> https://support.riotgames.com/hc/en-us/requests/new

before they delete your post. And the end.

So, what do you think, about RIOT against bad player experience?

9 Comments

Zielmann2 votes

The Tribunal itself has been "down for maintenance" for a long time now. But in place of the Tribunal that used to exist, there's a new automated system processing reports.

As for whether or not it's working, just peruse this section of the boards a bit for all the "why was I banned" threads, then come back here. 100% guaranteed the system is functioning and people are getting punished (and rightfully so).

ValyrianBlade1 votes

The Tribunal DID exist. It no longer does. It has been shut down for maintenance to make it better. The problem was predominantly that most people on the tribunal would vote to punish regardless of whether there was truly an offence or not.

It has been down since before I started (early season 4). The reason it feels like it "doesn't exist" is because Riot still references it in loading-screen tips (something they've never thought to update) and it has been so long since it was taken down for repairs that probably half of the player base or more didn't play when it did exist.

Last I heard, the thought was to put in lots of fake "test cases" and for many of them to be positive behavior. Also to add the option to say that behavior was positive and to reward the player rather than punish (i.e. theoretically a reward system would be introduced). Perhaps Hextech Crafting replaced that idea and hence we have further delays to what will actually happen.

I think Riot should make a statement about what they're going to do. Currently it's all automated - if they think they can improve the AI to a level where automated bans/punishments are sufficiently accurate then by all means, just tell us that and move on.

Denavai1 votes

I was an enforcement troll when the Tribunal first came out, and yeah due to the stupid reward system they incorp. on it later -that's what it became. Give the "correct" jury response and get a reward... I gave up on it cause people would just hit guilty based on a single line of text, and guess what. The automated system is even worse. Your judgement is less based on context. If you've a trend of getting reported, and you swore once or twice. Guilty. At least with the Tribunal people would vote inno if another players text were all caps responses to an innocent request; Now you're just guilty for responding or even initiating dialog based on another players troll performance. Those small report infractions add up cause you were foolish enough to speak to this player during the match...

But yeah yeah w/e "Refusing to Communicate" no longer exist; Get over myself. I know.

o Maui o2 votes

The problem was predominantly that most people on the tribunal would vote to punish regardless of whether there was truly an offence or not.

This is not true. Riot has said that the community-driven Tribunal was significantly more lenient than they would have been.

I think Riot should make a statement about what they're going to do. Currently it's all automated - if they think they can improve the AI to a level where automated bans/punishments are sufficiently accurate then by all means, just tell us that and move on.

That (meaning the sufficient accuracy of the system) is currently the situation; Riot gradually withdrew the manual review of cases as the automated system proved its accuracy. They also continue to personally review cases when players submit a support ticket or post on the forums, in addition to periodically reviewing a sample of cases to ensure that the system continues to work properly.

If I understand correctly, their intention going forward with the Tribunal is not to ensure increased accuracy but rather to allow for added input from the community with regard to punishment.

ModMod Curator1 votes

Hey Cumulus,

Your post was removed as Naming & Shaming isn't allowed on the Boards. As explained in the message sent to you, if you wish to report someone's behavior you can do so using the in-game tools or by submitting a ticket to Player Support.

The best option is to report using the in-game tools because this sends the player into the current version of the Tribunal which is automated. The version of the Tribunal where players vote on other players' actions is currently not enabled. The current automated version was built using the feedback from the old version so functions similarly but much, much more quickly.

Kei1431 votes

the tribunal no longer exists and is currently replaced by an automatic punishment system.

the bahvioral team @ riot has a long way to go to improve on their communication and feedback on their system.

if you hang out on these boards enough, you will indeed see that people are being punished.

Awkward Couch1 votes

http://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/mEIlagLk-when-is-the-tribunal-coming-back?comment=0006

Awkward Couch1 votes

I haven't heard of anyone being punished, and if you complain, you don't feel satisfied because you don't know if anyone really listens.

http://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/02hzM2ZB-how-did-this-get-me-perm-banned http://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/pYchX7kl-perma-banned-do-i-really-deserve-a-perma-ban http://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/xNxsHEfL-unjust-perma-ban http://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/gyf3AZ9M-why-didnt-i-get-a-25-game-chat-restriction-i-only-got-a-10-and-a-14-day-ban-why http://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/NZEnUAPB-how-do-i-get-banned-for-the-smallest-stuff http://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/hHUeBart-i-was-permanently-suspended-and-i-genuinely-feel-i-do-not-deserve-it

These people are the ones who are on the boards that got punished within the past 24 hours.

Hayes1 votes

its working, but to get anything, they have to like feed 50 games straight, use racial slurs over and over or afk for 50 games in a row. It's almost a joke.

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