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Refunding RP, just got permabanned

RiceNRG··2 votes·2,490 views

Well, I just got permabanned, I don't think Riot is going to actually look into my response based on other discussions i have looked at. I don't know if they will give me a second chance but, I recently bought RP. I have a pretty big amount. When I log in, it tells me I'm permabanned and then i click "I understand". The cilent just closes and there is nothing i can do about my purchases. If I can't get unbanned, I would at least like to have a refund or a way to gift it away to my friends or something.

TBH, I feel like a perma chat restriction in my case would fit my situation better but I'm hoping I can at least get something positive out of this.

39 Comments

Bergk10 votes

you agreed to the Terms of Use "If your account is terminated, you’ll no longer have access to it, including any of the associated data or content (e.g., champions, skins, Riot Points, etc.). You’ll not be entitled to any refunds and we’ll have no liability to you. "

http://na.leagueoflegends.com/legal/termsofuse#account-termination

Troll Armada2 votes

you agreed to the Terms of Use

Well, I would like to know their age. If they are under the age of consent then that agreement isn't worth anything.

Furthermore, state, federal, and national (if you are not from the United States) regulations trump whatever is in the agreement.

Astôlfo1 votes

Uhuh, "Troll Armada".

EndlessSorcerer8 votes

You'd have to go through your credit card provider and try to revert the charge. I have no idea whether or not they would actually let you do so or how it would affect your credit rating though.

Though, I doubt the perma-ban was a surprise considering you received previous punishments and apparently didn't bother to improve your behaviour.

Purchasing a large amount of RP when you knew you were close to getting banned was a poor decision. You knew what would happen next if you continued your behvaiour,

You only have yourself to blame.

Astôlfo8 votes

Why should you get the RP again? It was entirely your fault you got permabanned. It's irrelevant whether you bought RP right before you got permabanned.

Oleandervine4 votes

Here's a tasty morsel from the Terms of Use: "You have no ownership or other property interest in any of the Virtual Goods you unlock, regardless of whether you acquired access to those Virtual Goods using Riot Points, Influence Points or Hextech Crafting. Virtual Goods have no monetary value. You can’t redeem them for cash. You can’t obtain any refunds for purchasing Riot Points or Virtual Goods, except as expressly permitted by us. You can find our current content refund policy here. We have the right to delete, alter, move, remove, or transfer any and all Game Content—including Virtual Goods—in whole or in part, at any time and for any reason or no reason, with or without notice to you, and with no liability of any kind to you. We don’t provide or guarantee, and expressly disclaim, any value, cash or otherwise, attributed to any data residing on servers we operate or control, including any Game Content attributed to your account. The sale or transfer of your right to access certain Virtual Goods, Influence Points, Riot Points or Hextech Items may only be conducted via services approved of or provided by us, if any."

RiceNRG1 votes

well cool but thats not the point. I mean it's obvious i can't refund them since its rp currency but all I would like to do is send them to my friends? And if you bring up the "smurf account" thing, couldn't riot keep track of the 0.006% of players getting permabanned?

MegaManYYZ1 votes

you know that league has millions of players? do that math. 0.006% of millions is still thousands of accounts.

RiceNRG1 votes

{quoted}

you know that league has millions of players? do that math. 0.006% of millions is still thousands of accounts.

Yes, but if league can run millions of players, why wouldn't they be able to keep track of thousands, especially considering that there are separate servers? Honestly, I get it's a punishment but they should at least let us give away our rp rather than just disabling it completely.

WukongMain2 votes

while on the subject, i feel like everyone should be allowed back onto the account (entering games would be locked).

So that they can recover friend usernames, Maybe even let some players know. gift away some RP.

Like what if you're in a situation where you only know someone on league client. You get perma banned You cant remember their username/They don't accept your new friends request.

It would be really shitty to lose a friend that way.

Plus the RP, there's no harm in letting you gift that away to someone at the vary least.

EndlessSorcerer7 votes

The main reason they don't let you do that is that they don't want players who have been permanently banned to continue playing the game.

They want to make it inconvenient for them so they don't rejoin the community.

Plus the RP, there's no harm in letting you gift that away to someone at the vary least.

They would just use their remaining RP to get a little headstart on their new smurf. No point in letting them do so.

WukongMain2 votes

Solution, allow them only a limited time to do all this. as well as not allowing them to add any friends.

Remember, you have to have someone on your list for X amount of time before being allowed to gift them.

EndlessSorcerer4 votes

That isn't a solution in the least.

All they would have to do is create a smurf during the 2 week suspension (or have one beforehand) and add the smurf on their main account.

WukongMain1 votes

So you're okay with someone giving Riot $$. and basically getting nothing in return as the RP is unspent?.

I understand Riot reserved the right to do this in the ToS. But cmon, That's basically consenting to robbery. aha

there should be a way to gift it away to someone before getting perma banned. Obviously not a refund. but..idk man. lol.

EndlessSorcerer6 votes

I've always viewed accounts to only games to be similar to a membership (such as one to a gym).

While you have paid to access and use their facilities and equipment, they may choose to revoke your access at any time if you violate their terms of service (i.e. ruining equipment, harassing other members, etc).

With League of Legends specifically, they had to have known that they were close to being permanently banned (since they would have been punished two or three times previously unless their violation was either very severe or due to usage of third party programs). Even with that knowledge, they decided to purchase a significant sum of RP.

As far as I'm concerned, they were informed of the possible consequences of their decision and chose to make it anyways.

ShinkoMinori1 votes

{quoted}

I've always viewed accounts to only games to be similar to a membership (such as one to a gym).

While you have paid to access and use their facilities and equipment, they may choose to revoke your access at any time if you violate their terms of service (i.e. ruining equipment, harassing other members, etc).

With League of Legends specifically, they had to have known that they were close to being permanently banned (since they would have been punished two or three times previously unless their violation was either very severe or due to usage of third party programs). Even with that knowledge, they decided to purchase a significant sum of RP.

As far as I'm concerned, they were informed of the possible consequences of their decision and chose to make it anyways.

Some cases goes without any warning or previous ban

http://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/Y0E4G0c6-my-chat-logs-that-brought-me-from-zero-to-instant-perma-ban-in-my-personal-opinion-riot-was-wrong

Firu6 votes

Why do you keep citing that case? It isn't even a permanent ban case. It got appealed to a 14 day suspension within like 3 days of the ban even happening.

RiceNRG1 votes

I had gotten a 14 day ban a month or so ago, but i was shocked that i didn't get any chat restriction. All the situations were people trying to get me heated, but i end up the only one getting reported because I didn't take them as serious as they took me. lol

RiceNRG1 votes

{quoted}

Solution, allow them only a limited time to do all this. as well as not allowing them to add any friends.

Remember, you have to have someone on your list for X amount of time before being allowed to gift them.

Yeah, this would be perfect my dude.

RogueWill2 votes

{quoted}

The main reason they don't let you do that is that they don't want players who have been permanently banned to continue playing the game.

They want to make it inconvenient for them so they don't rejoin the community.

They would just use their remaining RP to get a little headstart on their new smurf. No point in letting them do so.

You gotta have had friends with said person for 2 weeks

EndlessSorcerer1 votes

They could easily have either an existing smurf account or have created one after a previous punishment.

If they had even a moderate amount of foresight, they would have those accounts friend one-another and be able to transfer RP.

RogueWill1 votes

{quoted}

They could easily have either an existing smurf account or have created one after a previous punishment.

If they had even a moderate amount of foresight, they would have those accounts friend one-another and be able to transfer RP.

Now you are thinking like a criminal and not like an average Joe... Where where you the night of the 16th? <.<

EndlessSorcerer2 votes

Ha, I have a solid, undisputable alibi.

I was at the police station being interrogated for grand larceny.

...

Wait, why are you running away? Come back!

RiceNRG1 votes

{quoted}

The main reason they don't let you do that is that they don't want players who have been permanently banned to continue playing the game.

They want to make it inconvenient for them so they don't rejoin the community.

They would just use their remaining RP to get a little headstart on their new smurf. No point in letting them do so.

Boi, skins don't give you a head start at all lmao. And why buy xp and ip boosts, it would be a waste of rp anyways. Plus, wouldn't riot catch on if you're just sending all the gifts to just one account?

EndlessSorcerer1 votes

Have you forgotten that you can gift champions?

Besides, if the account was permanently banned, there isn't really any other use for the RP and you can't refund it anyways.

RiceNRG1 votes

That's exactly what im trying to say. Thank you, I just want to spread as much positive as i can. It wouldn't hurt for me to be able to gift some friends some skins.

RiceNRG3 votes

{quoted}

while on the subject, i feel like everyone should be allowed back onto the account (entering games would be locked).

So that they can recover friend usernames, Maybe even let some players know. gift away some RP.

Like what if you're in a situation where you only know someone on league client. You get perma banned You cant remember their username/They don't accept your new friends request.

It would be really shitty to lose a friend that way.

Plus the RP, there's no harm in letting you gift that away to someone at the vary least.

Man everyone on my side is getting down voted. Many of you guys against me don't even get how ridiculous the tribunal system got. Honestly and plus the fact it's 2k16, so everyone is getting butthurt. Whos fault is that? I don't like how people start the shit talking and I have to end them. They realized I'm right or something, they won't accept that and they just report me.

Basically, Tribunal System = Auto Filter

If you use bad words, that's what it will see.

WukongMain1 votes

yeah man. Humans... we were once great. Able to fight fist to fist to defend our beliefs. United for our causes and died for victory.

Now, In 2016... Well, We just press Report. Throw our keyboard. Cry ourselves to sleep because someone called us a name that has no meaning or truth.

hey you!! yeah you!! you don't have the same opinion as me , That offends me!!!!! YOU CAN'T OFFEND SOMEONE ITS AGAINST THE LAW. xD Welcome to 2016 ahaha

2Cruel4School2 votes

Yah, I don't think it's very fair.. You can't advertise a player to spend money on your game and then ban them because another player points at them.

ShinkoMinori1 votes

How much rp did u buy?

Troll Armada1 votes

Where do you live and what is your age?

Do you have a consumer protection agency in your state and/or country?

ShinkoMinori1 votes

[{quoted}](name=Troll Armada,realm=NA,application-id=ZGEFLEUQ,discussion-id=YNWPLnfy,comment-id=0004,timestamp=2016-06-07T02:43:49.540+0000)

Where do you live and what is your age?

Do you have a consumer protection agency in your state and/or country?

This

DREADN0UGHT3 votes

Even if there was a consumer protection agency or law in his state or country, the TOS clearly state that you own nothing of that account. He merely unlocked RP through online transaction. Its not subject to state laws. He agreed to it.

Troll Armada1 votes

If they are below the age of consent then their "agreement" is literally meaningless, as they are, below the age of consent./

Furthermore, as I have stated, repeatedly, they are free to write whatever it is that they want, it still doesn't trump consumer protections in place.

DREADN0UGHT2 votes

So people who are younger are not allowed to purchase things? And the age on consent changes from a country to another. The laws of one state or country do not trump Terms of Service agreements written and reviewed by multiple lawyers with international law knowledge.

Remeber that Laws are just writings too. Nothing that is absolute out of the jurisdiction it covers.

Troll Armada1 votes

and the age on consent changes from a country to another.

Which is why I asked where they live.

So people who are younger are not allowed to purchase things?

Furthermore, it is internationally recognized that if you are below the age of consent then your 'acknowledgement' of any terms of service isn't worth squat.

The laws of one state or country do not trump Terms of Service agreements written and reviewed by multiple lawyers with international law knowledge.

Yes they do. You don't know what you're talking about.

Only in specific instances where an agreement between nations has been signed and ratified do such international laws trump local laws.

DREADN0UGHT1 votes

If i'm wrong and you are right, then I guess all these players claiming a refund are going to get them. But they won't, so it really does not matter :)

Troll Armada1 votes

I haven't made any claims. I've simply asked some basic questions which you've felt threatened by for some unknown reason.

nerak231 votes

If i'm wrong and you are right, then I guess all these players claiming a refund are going to get them. But they won't, so it really does not matter :)

lol

I'm making no opinion on this, I will say to anyone thinking about charge-backs be very careful of what you are considering. This ideal that is being thrown around about getting your money back can seriously damage your own banking account, and I've read about others messing up their parents accounts. So take care about doing this :)

Just some friendly advice!

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