Got Banned and I dont know why.

Klutzyx·5/8/2017, 5:00:15 AM·2 votes·271 views

So I log into my account today. "5/7/2017" to see a pop up screen come on my screen saying that my account was perma banned. I honestly have no idea why that happened. I don't script or anything like that. But a couple days ago I did play with a scripter I think but I'm not sure. Please help, like what I should do?

5 Comments

Silly Neeko5/8/2017, 5:05:32 AM1 votes

Any chat logs or anything? Can send in a Support Ticket and see if you can get some information.

Casual Anne5/8/2017, 5:05:47 AM1 votes

When you try to log in there should be a reform card with a past chat log. There should also be a description of why you were banned. 'Third Party Program, Toxic, AFKing.' Shouldn't take long to get a report sent to your email with extra details.

OnlyYouCanHearMe5/8/2017, 5:21:43 AM1 votes

Check your email account that is associated with your league account. They should have sent you an email telling you exactly why your account was banned. Sometimes, the email is mistakenly sent to the spam/junk folder, so be sure to check there as well. If you don't see an email, then go ahead and submit a ticket to Player Support, requesting that they tell you why your account was permanently suspended. They will be able to tell you what rule violation occurred on the account, or if it was locked due to a potential account compromise/financial discrepancy.

If you were banned for any sort of toxicity, there would be a Reform Card displayed when you tried to log into the client. It would have the chat logs of recent matches in which you were reported for you to review. However, the reform card and chat logs are only there for cases of toxicity (things like flaming, verbally abusing teammates, hate speech, etc) and would not be there for other rule violations.

YerroFever5/8/2017, 5:29:15 AM1 votes

Sometimes the email can be delayed so you should probably still submit a ticket anyway and see which gets to you first.

If your account was compromised, there's a chance that you'll be able to get it unbanned because those kinds of bans are like protective bans so that people don't charge your CC or something.

Kei1435/8/2017, 5:35:11 AM1 votes

what year were you banned till?

that's a ban code and will tell us why you were banned.