Permanently banned with no follow up email or warning.
I won't dispute that I haven't been toxic in many games over the past year. I play solo que. I get toxic players in the vast majority of my games I join. I am reactive a lot of the times and resort to swearing and voicing my frustrations in chat. I am in the wrong for sure so this isn't an argument about my behavior.
Get a better communication in place if you guys want to permanently ban people for not remaining PG indefinably. Other than the fine print under the user agreements we scroll through without reading to log in. I feel very trolled by riot and honestly if my account is permanently banned then I have a lot of other places I can spend my money. I have received ZERO emails from Riot regarding any bans, chat restrictions or any other sort of communication about rule violations or my account. I have gotten emails every time I purchase RP though.
At the end of the day its your game Riot. If you want to pretend you are going to solve your toxic player problem by banning people for swearing then good lord just remove your chat. People swear in online games. That is not the problem. Its the trolls in your games and toxic immature players that are ruining everyone's game experience for everyone and you are now empowering them with the means to threaten other players with reports. You are creating situations where people start "all chatting" with both teams asking everyone to report so and so instead of focusing on the actual game and trying to win or turn things around. Its a joke. Almost every game I ever win there is someone on the other team asking me to report someone. In the games I lose it my team asking the other team to report who ever they feel is getting mad or the reason for a loss. Every game someone is getting reported or threatened with reports. I main Jungle for crying out loud, so I am constantly getting blamed by every lane if they are losing because apparently I am suppose to gank 3 lanes at once and hold everyone's hand or its my fault. Permanently banning accounts and their associated purchases, but not the actual person, without any form of good communication or warning in place to top it off? That's unethical and bad business if you ask me.
I have spent honest to god somewhere between $700 and $1000 over the past year and a half on RP points and hextech boxes. Yes I had hextech skins with your insanely expensive and hard to randomly generate gemstones..... And now my account is permanently banned because I am in violation of rules I didn't even know where going to taken this extremely. I do not get any refunds or RP returned or transferred to another account. Had I known I was on the verge of being permanently banned I would of refrained from arguing with anyone or flaming at toxic players altogether, or at least attempted to a lot harder. I was unaware that I could even be permanently banned. Great communication guys. I was told I would receive an email explaining my ban. Nope. Nothing. I've checked all day.
