Why did i get perma ban

TheBouncingPrinn·9/14/2016, 10:43:17 PM·1 votes·618 views

I just got back from a break from league and i try logging in then it says my account got suspended it says to check my email but my email got switched from someone else than me. Can you send the details please.

5 Comments

Desolas Arterius9/14/2016, 10:50:47 PM3 votes

First off:

Remove your email from the post. This is a big no no and a security risk. Don't share your email in a public forum, you're just asking to get your credentials stolen.

Also, I would highly suggest contacting Riot Support with this. Chances are your account got compromised, so they locked your account. I would recommend downloading some free security scan programs (I've heard McAfee is good) to clean your computer, as well as change your passwords just in case.

See if you can restore your email too. Looks like someone has already stolen it, so you'll need to scrub your computer clean as well as your programs.

Best of luck!

AraMoOse9/14/2016, 10:48:09 PM1 votes

What you need to do is send a message through support.

Desolas Arterius9/14/2016, 11:02:13 PM1 votes

Also, this was copied from Deep Terror Nami who is super helpful in the forums:

If you were banned due to the account compromise, you'll want to submit a Support Ticket. Also, please visit the following articles for information on recovering a compromised account and protecting it; https://support.riotgames.com/hc/en-us/articles/201751694-Recovering-Your-Account https://support.riotgames.com/hc/en-us/articles/201751664-Protecting-Your-Account

I also recommend using the free trial of Malwarebytes, not McAfee. Got them mixed up :)

MKG OperaVanJava9/14/2016, 11:03:20 PM1 votes

but my email got switched from someone else than me

AHA, sharing account ... riperino #kapparino

+you need to LISTEN WHAT DESO SAID :

Remove your email from the post. This is a big no no and a security risk.

iHeim 9/14/2016, 11:51:57 PM1 votes

[zombie-brand-clap]