Players With Mental Illnesses: Your rights are being violated
Riot took down the original post, I guess for fear that it might rally too much support.
So I am just going to say this. If you have contacted riot on multiple occasions regarding your illness, provided documentation, reminded them of their legal responsibility to provide reasonable accommodations, and asked for such accommodations (such as being put on permanently restricted chat) and received template answer after template answer and eventually radio silence, your rights have been violated. If you have sunk more money than you can count into this game over 4 years and been outright IGNORED by it's proprietaries, your rights have been violated.
I gave riot a plethora of documentation, as well as reminded them of their legal responsibility to provide reasonable accommodations under the ADA, as well as reminded them that the clauses in their terms of use that are usurped by the ADA are not legally enforceable, I was met with template answer after template answer and eventually radio silence.
I don't deny my part in it, but I have extreme obsessive compulsive disorder, and riot was asked multiple times to put my account on permanently restricted chat and reminded of their legal responsibility to provide reasonable accommodations, I was outright ignored. Riot makes so much money that it allows the abuse of its players, and when those players who are sensitive to abuse finally snap, it bans them. First for a few days. Then for a few weeks. Then, even after MULTIPLE pleas to put my account under restricted chat, I was permanently banned for an explosive argument I had with my jungler over a bad invade.
26% of Americans live each day with a mental disorder. Riot is owned and operated in the states. They should be forced to deal with these people and make reasonable accommodations. Some of these people have a reason they play this game specifically.
Riot, PLEASE, when you get an email asking for support, your patrons deserve MORE than a template answer by a "behavior specialist" who won't actually help them with their problem, even when their request is TOTALLY reasonable.
Also, you shouldn't be allowed to call yourself a "behavior specialist", legally, without a degree in that. In fact, I'm pretty sure you're not supposed to.
Don't allow your rights to be violated. Support this post. Tell Riot mental health is real and that yours has been threatened.
Not to mention, riot, you are severely disillusioned if you think those of us you permanently ban can't turn around and log into our smurf.
You are abusing your players. It needs to stop. We deserve retribution.