Suspended Permanently

EveningShade··1 votes·354 views

I am trying to find out what happened to my account. I played one game since Mid-May, Coop Vs AI, and suddenly find out I am banned when I try playing again five days later. Since I don't play too often anymore, I am only mildly annoyed at being banned, but I find it important to find out the how and why. The only information I've gotten was that I was banned due to the 'Severity of this violation', and this worries me greatly. If someone managed to get into my account and do something with any of the information on my account (Password, Username, Debit Card), I am gonna need to change my information and alert my bank. I think it might be the case that someone might have gotten into my account since the E-Mail says that I was banned due to activity the day after I played. So right now I don't care about recovering the account, but finding out what happened to it.

I have found out that someone had tried to access my Hotmail account and had to reset my password for it.

5 Comments

Karunamon3 votes

The first thing you need to do is open a support ticket - nobody here can tell you what happened.

Secondly, check your email, spam bucket too, make sure they didn't email you more info.

EveningShade1 votes

I have read the email, but it doesn't provide much information. I have since written a ticket.

Greetings (Removed for Privacy),

Actions that have been performed on your account are in violation of the League of Legends Terms of Use. You can review these terms at http://www.leagueoflegends.com/legal/termsofuse

Due to the severity of this violation, your League of Legends account has been banned until Mon Feb 22 22:22:22 UTC 2100

If you have any questions, contact our Player Support team at https://support.leagueoflegends.com/home

Riot Games Player Support

Deep Terror Nami4 votes

That ban code has been known to be used for account compromises (though it might not be for that). Please submit a ticket and see what Player Support says, and in the meantime make sure your email is secure, and that your account has the correct email registered to it by clicking your profile on the top right of this page and going to Settings.

You can refer to the following articles for more information on securing and recovering your account;

https://support.riotgames.com/hc/en-us/articles/201751694-Recovering-Your-Account

https://support.riotgames.com/hc/en-us/articles/201751664-Protecting-Your-Account

Dominick Destine1 votes

Chat logs?

Timethief491 votes

there are other reasons than toxicity and if he got chatlogs he probably wouldnt ask how he can find out what the reason was [zombie-brand-facepalm]

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