So recently I got suspended, before anyone asks why I got suspended I was being a toxic player. I deserved the suspension HOWEVER while playing my games, like most people I got an S, I got an S on Jax but the weird thing is I didn't earn a chest. The reason for this is because of recent punishments. I CAN NOT earn hextech keys/chests through games so that leave me wondering how long do I have to wait till I can earn them again if ever?
We're working on putting out a better explanation for this. For players that are punished by the Instant Feedback system and work off the punishment, they will still be restricted from earning Hextech chests or keys for a period while the system ensures that they have reformed their behavior. There is no fixed interval here - if you continue to play with sportsmanlike behavior, you'll eventually get back into good standing. We're looking into making a player's status more clear/visible to help avoid this kind of confusion.
I don't think something can be taken away without being given first...
