Banned for use of third party software

Best Yassuo CA·6/26/2019, 3:27:20 PM·2 votes·2,375 views

So today I tried to log in into my account via the client and a message appears saying my account is banned permanently for the use of third party software. I didnt know what it meant so I clicked on the site link. It says that I used an application or whatever what to help me win ranked games or normal games.. I dont even play ranked that much, I have like 30 games played. I play normal draft with friends most of it. So honestly I dont understand why I got banned for a reason I dont even understand.. I made a ticket to maybe get unbanned but it says that the decision wont be reversed unless theres a mistake. I created this discussion to maybe understand a little more that happened and if it happened to other people for no reason too and was a mistake indeed. Sorry for bad english ! Thank you

11 Comments

TGblindshot6/26/2019, 3:34:00 PM1 votes

[deleted]

Modl Ryden l6/26/2019, 3:54:27 PM1 votes

OP, I really think it's best that you submit a ticket to Riot support and inquire what might have compromised your account that resulted in your ban.

When you do reach out to them give us an update on how things went.

Stating your nationality or the broadness of the offence does not help you in the slightest. Please provide details so players, moderators, and potential Rioters can give you as much help as possible.

Best of luck.

Best Yassuo CA6/26/2019, 4:00:50 PM1 votes

Hi, I already did submit a ticket , but I dont know what wouldve compromised my account. I really think its a mistake but dont know how to prove it. Thats why I created this discussion. It says I used application to help me win, but I dont have anything that would do so , I only use discord sometimes while playing the game. I dont even have many applications whatsoever in my pc since it is new. Thank you

Best Yassuo CA6/26/2019, 4:16:43 PM1 votes

Ho, So i just went into my games via the site and theres 2 games I didnt play.. I never played those 2 games and yet there they are. I think someone got my account and played on it.. Thats what most likely happened... Wow, what shoud I do ? Thank you (https://paste.pics/3b601a4baad656c7f892dd12b8d97602)