General question about reporting players

Myrtie·Aug 8, 2016·5 votes·627 views

I guess I just want to know, does it work?

As a lower-end-of-silver support, I generally find I am reporting players at least 1 in 3 matches for various things.

This can range from generally making the game an unpleasant experience for the team (flaming, complaining, playing the blame game etc), to more specific things (foul language directed at specific people, disgusting comments, detailed descriptions of what the player did with my mother last night, sexist crap etc).

I guess I just want to know how likely it is that these incidences in which I take the time to write a detailed report on at the end of the game are actually dealt with accordingly.

I guess as an older female player, I like to do my part in trying to improve the game experience for all players, but when I see day after day rising toxicity, it just makes me feel...meh...

>.>;

17 Comments

Chamuel85Aug 8, 20163 votes

Yeah, sometimes I wonder if reporting people even helps as I've never seen the popup saying they've been punished. I guess that only happens if you're the report that got them penalized. I just keep on because even though I don't see it. It's like voting where your voice doesn't feel like it matters, but in the end, the more people with the "Yeah I will report toxic behavior" mentality the better... even if it feels less than useful.

dapositivevikingAug 8, 20163 votes

riot is working to make report feedback more transparent in the new client, so until we have to hold out.

ResolutionAug 8, 20162 votes

The reason the report system isn't reliable is the average player can't grasp its concept. In almost every single Bronze/Silver game you have players who are like "This player died too many times!!! REPORTTTT HIMMMM" (Not a report able offense). That leads to the entire system being flooded with false negatives and people just using it to vent there tilt.

Riot wouldn't be so lenient on reports if players didn't spam it every single game just for not liking someone. Almost 80% of reports (Last time I checked) are for non ban able offenses.

Sad to say this; but there should be a tutorial on how to use the report button/it's purpose for people in Bronze/Silver - since you basically have to draw them a picture for anything in this game.

MyrtieAug 8, 20161 votes

Oh I completely understand that, but do you think that floods of false reports have a negative impact on legitimate reports being actioned? I guess what I am trying to say is, do teams managing reports take the time to consider the CONTENT of the report and verify the actions of players calls for a legitimate consequence, or do they moreso rely on number of reports about one particular player, notwithstanding the content of each report?

Deep Terror NamiAug 8, 20163 votes

The system is pretty good at determining false reports, and is not dependent on how many players reported. Only one report is needed to flag a match, and more will not make the system check that match any harder. More reports (from individuals, not from premades) may trigger a review faster but only the behavior of that player is considered when punishing.

ResolutionAug 8, 20161 votes

It's an automated system; anything automated has flaws - especially when 80% of those are false negatives. There's always room for something slipping through the cracks or even fixing an issue that didn't even exist.

Also the system does actually change based on the average amount of votes/and even how often a player reports someone - It adapts over time. Each player has there own report influence that indicates that value of there report.

Point being there was an actual case of someone getting muted for 5 games for saying "GG Ez" the automated system picked it up; Even though he was saying good game Ezreal.

NavaruneAug 8, 20162 votes

I've gotten several pop-ups indicating that a reported individual has been punished. It works, so long as you are reporting properly. The reviews don't always happen instantaneously, so it takes time for it to get through the process.

MyrtieAug 8, 20161 votes

I have never received a pop up, despite dozens of legitimate reports. I guess this may somewhat contribute to my lack of enthusiasm in the reporting system. Still, good to hear that disruptive people ARE getting punished, somewhere in the League universe :)

Kei143Aug 8, 20161 votes

The current system actually does a pretty good job in getting people punished, just that you never see it. AKA the visibility sucks.

Which brings it to the point DaPositiveKing mentioned:

{quoted}

riot is working to make report feedback more transparent in the new client, so until we have to hold out.

When the behavioral visibility improvements roll out, you'll probably get to see how your reports are contributing, and thus feeling your reports are working more and is more encouraged to report.

For the toxics that are capable of learning (those that have multiple accounts banned will just never learn), they'll see that reports are actually doing something now and fear more and end up being less toxic.

MyrtieAug 8, 20161 votes

That's really exciting news, I am not one to keep abreast of new client info, etc, so had no idea about this.

I guess in the meantime, I will keep my reports coming when needed :)

Kei143Aug 8, 20161 votes

In the new client, they are currently working on Draft mode (on PBE right now).

Ranked mode is next, as their goal is to get the new client into the same features as the current client.

Who knows what kind of new features they'll have after that, but for now, they have some pretty neat stuff such as "previous chats", rotating profile images, fancy match history and match data.

But they still have ways to go, as clubs are not in yet, the store is on PBE, they have bottle-neck issues with slower connections / computers. Maybe it'll be tuned up a little when the next patch hits.

EpikHeroineAug 8, 20161 votes

Upvoted. Would be nice to know what to do.... just simply reporting never seems like enough :( Especially when the player is seriously toxic.

WeatheredAug 8, 20161 votes

Your report contributes to a number of reports that lead to punishments eventually, but the only way for you to find out if your's did anything (from my understanding) is if your report was the specific one that finally caused the punishment, hence you being shown that message in your client.

GaleWinUnleashedAug 8, 20161 votes

Please continue reporting. It works, but we don't get very clear or frequent feedback about how well it's working. Yet. New client should have some improvements on that front.

In the meantime, remember that we're teaching the system and the community what is and isn't acceptable; if we let certain behaviors slide because it doesn't feel like it's worth the time to report, eventually that behavior will slip through unnoticed and the community standard will have fallen further.

DynikusAug 8, 20161 votes

Just got out of a game of 1 for all where someone didn't like that we got TwistedFate , so rather than play the game, he decided to afk farm the jungle and dance at dragon/baron and announce it in all chat. He was negative from champion select all the way to the post game lobby. I guess one of the players on the other team had played with him the game prior, and he did the same thing.

I just got this message. http://imgur.com/8cF99p1

feelgoodman.jpg

God of ShinobiAug 9, 20161 votes

I can understand your frustration trust me and this is coming from someone is gold. But I can also understand that riot would be hard pressed to find the necessary man power to moderate that amount of reports that they get each day.