If the system is automated why can't we have a reform system?

The trade off of having a more automated system that punishes people swiftly is harsher punishment for nearly all cases of negativity no matter the context.

If we're going to have this sort of automated system, why is it out of the question to have a real reform system for player behavior in the game? I don't care about previous attempts in the earliest seasons because the system and community is entirely DIFFERENT.

Does anyone have any suggestions we can discuss?