Boards›Player Behavior

Permanent ban appeal/opinions

Savoiie··7 votes·1,734 views

Hello players. I have recently sent a ticket to Riot about my recent permanent ban. This post mostly aims to get your opinions on the situation. Here are the chat logs, followed by my ticket.

> Game 1 Savoiie: hec Savoiie: im usain bolt and youre de grasse Savoiie: u will always lose Savoiie: 3 loss streak Savoiie: i was 10 win streak Savoiie: then i duoed Savoiie: = get 3 retards Savoiie: every game Savoiie: i know Savoiie: j4 top Savoiie: with ignite Savoiie: glad u took ignite Savoiie: synonym for boosted Savoiie: ye Savoiie: another one of these games Savoiie: cant gank bot pushed Savoiie: cant gank top Savoiie: so hard Savoiie: nice ult Savoiie: no ult jihn Savoiie: wtf Savoiie: yeah report j4 Savoiie: gg wp Savoiie: when you go ignite and lsoe lane Savoiie: please consider uninstalling Savoiie: and playing minecraft Savoiie: dude Savoiie: j4 Savoiie: just go full tank Savoiie: youll never be useful with dmg Savoiie: so hard Savoiie: literally Savoiie: while hec is on lucian Savoiie: dont die Savoiie: i beg Savoiie: nvm Savoiie: gg Savoiie: unreal Savoiie: Lmfao Savoiie: how do I win a game Savoiie: wait a sec Savoiie: thisj4 man Savoiie: im done Savoiie: lux and j4 Savoiie: duo or what Savoiie: who paid lux and j4 Savoiie: need pinks Savoiie: i dont hav egold Savoiie: éff Savoiie: enjoy ban j4 Game 2 Savoiie: evelynn has no escape tho Savoiie: same Savoiie: ill start blue this game Savoiie: just because eve Savoiie: nah Savoiie: wait Savoiie: i got red? Savoiie: wait Savoiie: tf? Savoiie: die to a melee? Savoiie: lose in cs ? Savoiie: when kha roams mroe than tf Savoiie: kha mid is funny Savoiie: nice red card man Savoiie: lol Savoiie: 1st time tf Savoiie: report tf afk Savoiie: see Savoiie: Enjoy perma ban tf Savoiie: karth ult soon Savoiie: care Savoiie: cant gank any lane Savoiie: why does plat fight so much Savoiie: gj guys Savoiie: why is plat so self entitled Savoiie: this tf and bard are the cancer of this community Savoiie: shut up eve repoerting you too Savoiie: oh what a surprise Savoiie: kha rushed maw Savoiie: TF consider uninstalling and playing minecraft Savoiie: please Savoiie: for the sake of this community Savoiie: nice ruby sighstone bnard Savoiie: re Savoiie: really useful at 20 miis in Savoiie: same farm as mid and top Savoiie: LOL Game 3 Savoiie: ghost on akali Savoiie: interesting Savoiie: that pot too Savoiie: interesting Savoiie: kk Savoiie: hard to gank atm Savoiie: play safe all Savoiie: i dont understand Savoiie: idk if we can win Savoiie: lol Savoiie: you were pushed Savoiie: all day Savoiie: this elo is too hard man Savoiie: everyone fights Savoiie: when they behind Savoiie: yhep Savoiie: 0/2 akali Savoiie: fights Savoiie: again Savoiie: so easy to snowball Savoiie: you guys Savoiie: push Savoiie: when graves Savoiie: can gank Savoiie: before 6 Savoiie: and i cant Savoiie: muted all Savoiie: stay bad Savoiie: lmao Savoiie: graves ult Savoiie: they have no tank.. Savoiie: just play safe Savoiie: ffs Savoiie: cant contest Savoiie: they have 9 kills on us Savoiie: and 2 turrets Savoiie: 3 Savoiie: ignite riven Savoiie: was that worth akali? Savoiie: pushing top vs graves Savoiie: fun Savoiie: and tf Savoiie: u clearly do Savoiie: wtf are u doing Savoiie: please report blitz Savoiie: every damn game is lost before I get to gank Savoiie: Lmfao Savoiie: love this elo Savoiie: you died at like 4 mins in Savoiie: stfu Savoiie: GG WP Savoiie: picks an op top laner and feeds Savoiie: cries because camped top Savoiie: pushes all game

**Ticket: **

SAVOIIE Sunday at 03:51 Hi,

I am writing this request because I would simply like an employee at Riot Games to review my ban and confirm that it was justified.

I was permanently banned for using abusive language. While I fully understand that I am responsible for everything I say on my account, and I realise that I might have been slightly more negative-minded than usual in the past couple weeks, maybe due to university stress (which I know is no excuse), I really feel that my account shouldn't have been banned permanently right away, and I would much prefer if it could be reversed to a 2 week or month-long ban, or even a permanent chat ban.

I would like for someone to please take the time to read the chat conversations that triggered my ban, where you will see (I believe) that while I was clearly not the most positive person in those games, I wasn't excessively toxic or abusive to the point where I deserve a permanent ban (in my opinion).

I have spent so much time unlocking almost all the champions over 4 or 5 years, and it just saddens me to think that I would have to go through it all over again, because I really want to continue playing this game. League of Legends has been my go-to stress reliever ever since I have started playing, and I just wish I could go back and have my account again. I am a player who regularly played in local tournaments, where I could meet with new players from my area and have great discussions about the game. I truly regret that my actions have cost me such an important part of my life, and I would be forever grateful to Riot Games and its employees if I was allowed back on my account.

Thank you so much for your time and consideration.

Response:

HANA Today at 13:56 Hello Savoiie,

My name is Hana and I'm here to answer your concerns and help you in any way that I can.

Looking at your matches, I believe that your action toward others was not warranted. Some of these behaviors include berating your teammates, complaining in chat, arguing with others, providing unconstructive comments, and calling them hurtful terms. While you may have a competitive nature while playing the game, if you have nothing good or constructive to say, it is better to keep it to yourself.

It's definitely ok in our book to make calls and take charge to accomplish team goals. However, there's a big difference in doing so and bluntly expressing what you think without considering how that can affect others and the team's morale. I understand that everyone has a bad day and we all have experienced games with players that we don't agree with but in those situations, it isn't right to berate or act negatively toward them.

You were already given an opportunity in the past to reform. Everyone is expected to follow the Summoner's Code when playing League of Legends and negativity is something we take very seriously.

You can read more about how our behavioral system works here: https://support.riotgames.com/hc/en-us/articles/207489286#h1q2

I understand that this news is disappointing to hear but we have thoroughly reviewed your case and will not be modifying this decision.

Hana Riot Player Support Player Behavior Specialist Support Main

As you can see, yes, I was definitely on tilt. However, I don't feel that these games represent me as a player. Prior to these games, I had not played for a couple weeks due to university starting, and I came back when I had a chance to breath. I feel like I was overtaken by stress during these times and took it out on the game, which is definitely my mistake.

Also, yes, my account was suspended for 2 weeks in the past, so you could say that it wouldn't take much after that to justify a permanent ban. However, I have been playing on this account for over 5 years, and during those years, I have probably spent more time playing the game than not playing the game. I believe the system should be able to recognise a loyal player, and of course not give them a free toxicity card, but perhaps acknowledge that a quality player can go through rough times, and be more open to more specific case-by-case restrictions or suspensions. I believe everyone can change and reform, and I realise I was given that chance during my 2 week suspension, but sometimes it takes more than that. Sometimes, as humans, we only realise our mistakes after we have lost what we had, and I definitely realise my mistakes now, and I would do anything to prove that I can be a positive player again and have a positive impact on the community again.

I am just deeply saddened to see all this time going to waste. All I want is to have my champions back, as it took me those 5 whole years to unlock most of them, and I can't justify going through all of it again at this point in my life. I definitely want to continue playing the game, and I would wholeheartedly accept being permanent banned from the chat, if the community considers my behaviour to be unacceptable, but a permanent ban from the game is very heartbreaking for me.

Thank you for reading, and I hope you can see the light in me without jumping to conclusions based solely on my chat logs. If you have any questions, please feel free to ask them here, and I will do my best to answer in a timely manner.

Sincerely,

Savoiie

49 Comments

Astôlfo5 votes

So. What's the question? You already asked Support and they refused. Doesn't that answer it? You deserved it.

edit: lol who downvoted this?

Savoiie1 votes

I am simply looking for the community's opinion concerning my situation, and regarding the permanent ban system as a whole.

Thank you for you reply, NEP2UNE.

Astôlfo3 votes

I'm sorry, but you were repeatedly negative and unsportsmanlike. Also, just to make sure, you had no other prior punishments? The permaban system is a 4 strike system, 4th being the perma, but severe behavior can skip tiers.

Personally, I don't think this is as bad as some other things I've seen, but prior punishments or manual review can lead to permabans as well. A single instance does not have to be permaban worthy, just punishment worthy. And if it would hit the permaban strike, it gives a permaban.

Hope that helps. You are still free to play on a new account (preferably after reforming to avoid a repeat).

EDIT: 2-week ban is the third strike, and last warning strike. You should have heeded it.

Savoiie1 votes

To answer your question, I did have prior chat restrictions, a long time ago. I understand that I can start playing again on another account, however, with university and my career starting soon, I don't have as much time as I used to in order to unlock all the champions again, and that is my biggest regret. I wish I could just keep playing on my account again.

Thank you again.

Zielmann4 votes

Also, yes, my account was suspended for 2 weeks in the past, so you could say that it wouldn't take much after that to justify a permanent ban.

This statement pretty much puts the whole issue to rest. You previously were guilty of unsportsmanlike conduct. You were explicitly warned in that punishment that another offense would lead to a permanent ban. You continued your unsportsmanlike conduct, and now true to their word, Riot has permanently banned your account. This should not be a surprise.

Savoiie2 votes

I absolutely understand your point. I should've learned from my mistakes earlier, but as I stated, I feel that as humans, we all make mistakes, and we should be able, in certain situations, to be given additional chances to correct our mistakes.

Thank you for your input Zielmann.

bloks1 votes

I think the point being made here is that you did receive additional chances to correct your mistakes. Either you were extremely toxic on your first ban that got you straight to 2 weeks, or you have been consistently negative in games to the point of riot escalating your bans. I understand having those games where you just want to call out everyone on every mistake; I've done it myself in the past once or twice, but if you consistently do it even after multiple warnings from riot then you do deserve to be removed from the game in my opinion.

LitAF2 votes

Savoiie: Enjoy perma ban tf

Lul the irony

Savoiie1 votes

Yes, very childish comment by me, I agree. If we judge this entire post only on this line, I absolutely deserve the permanent ban.

Thank you for your reply, OriginalGangstuh.

Paladian Knight2 votes

The one and only offense that deserves a perma in this game is cheating. Toxic shouldn't even be given a 2 day ban let alone a 2 week or perma.

Don't like what someone is saying and it is bothering you mute them. If you keep listening to a rager for more than the entertainment value of how far off they can get and you don't mute then it's your own fault your poor little feelings got hurt.

So no a ban of any kind is not warranted for your chat logs in my opinion(which means nothing but I am tired of the vocal ass kissers being toxic dicks to people on the boards who get chat restrictions or bans and get away with it).

Dank Jerry1 votes

LOLLL RIP noob

gone but never forgotten

another lost soul summoner 1

Dank Jerry1 votes

how you took the time, to properly format everything and even put " sincerely" at the end is soo damn funny.

You did all that but nothing is going to be done, your acc is gone. RIP.

You did all that for nothing< [zombie-brand-mindblown]

Savage Devi1 votes

Your last punishment already was a 2 week ban, so you had the permaban coming.

The "4 punishments to a permaban" system Riot has implemented is doing it's job well enough, and I see zero reasons as to why you specifically should be the one exception who gets a 4th chance.

oSEXYPLATYPUSo1 votes

Savoiie: then i duoed Savoiie: = get 3 retards Savoiie: every game Savoiie: i know Savoiie: j4 top Savoiie: with ignite Savoiie: glad u took ignite Savoiie: synonym for boosted

hmm that is ban worthy right there.... and its in the 1st 8 statements of your chat log

and you dont get perma ban right out of the gate unless its is something really really horrible so this isnt your 1st fraction

oSEXYPLATYPUSo1 votes

Savoiie: yeah report j4 Savoiie: gg wp Savoiie: when you go ignite and lsoe lane Savoiie: please consider uninstalling

asking for reports and flaming and told a player to uninstall

ban worthy

do you want me to keep going i havent got through half of the chat log of the 1st game and found at least 5 statements that are worthy of reports

Savoiie1 votes

I definitely was toxic in these games, no doubt. However, as I said, I feel they don't represent me, and while I know there is no way for me to prove this. I am just looking for opinions on how the system could be made differently to acknowledge that players go through bad times.

Thank you nonetheless, MrFawknSunshine.

oSEXYPLATYPUSo1 votes

soo have you received prior punishment for behavior ?

Savoiie1 votes

Yes, I have received a 2 week suspension a while ago, and a chat restriction or two, a long while ago.

oSEXYPLATYPUSo1 votes

so you have had a history of being toxic and verbally abusive to teammates and instead of stopping that behavior you continue to do it and think your perma ban is unjustified?

Savoiie1 votes

These situations are extended over a period of over 5 years, and I really feel they are isolated cases. I believe I have had a much higher positive impact on my games than I've had a negative impact in times like these.

oSEXYPLATYPUSo1 votes

ok lets say i get an assault charge for fighting... i get a ticket pay a fine... i get in another fight this time i go to jail, get probation as 2nd offensive and then the 3rd time i get arrested for a fight where i assaulted someone again and this time i did bodily harm to that person and i get 3-5 years and a felony charge are all those isolated cases ? or a history of behavior?

Savoiie1 votes

I understand your point. However, we are not speaking of assaults here, so the severity of the 'crime' is not the same. Let's instead compare these to someone driving past the speed limit. The first time, he might get a warning. The second time, he gets a fine and loses points on his license. If he doesn't commit any infraction over a certain period of time, he gets these points backs. This is what I am trying to say. I have played over 5 years. If I had an history of toxicity over 5 years, I should've been banned long ago.

Thank you for your input.

Savage Devi1 votes

But, punishment tiers do drop in League. If you simply had behaved well enough after your 2-week ban for a long enough period of time, you wouldn't have gotten permabanned. It would just have been another 2-week suspension.

Dank Jerry1 votes

they dont tell you how long you need to be good after your 14 day ban,

they do it so you remain good for longer< which is another loophole in the rules lol.

and cause of that loop you got rekt<, Since you dont know how long you had to be good for before you can get back to good standings, you slipped up and now here you are on boards trying to appeal for a lost cause.

Dank Jerry1 votes

and why would you think RIOT is that nice? LOLLL

gimme your money plz, ty for playing our game, peace out, get permad

you got rekt bro

oSEXYPLATYPUSo1 votes

well assault to a point i used physical violence for the example but you assaulted your teammates verbally and flamed and abused them... while there was no bodily harm you created a toxic environment for other players , your actions effected 4 members on your team and maybe people on the other team so lets say 5 people per game over 3 games that is 15 people effected by your actions of being toxic. look im not talking down to you are insulting you in any way but your banned is earned and you have to deal with that..

i have played this game since the end of season 2 and i have 3 accounts i have never gotten a chat restriction or a temp ban what so ever

there is this thing we are taught as a kid growing up "if you have nothing nice to say, dont say anything at all" maybe you need to take that to heart. and 2nd thing you need to do if somehow you get another account is to not use the chat feature at all... the less you talk in a game the chances of getting a ban go down dramatically

and honestly if people spoke to me ( in real life ) the way you speak to your teammates in game i would be arrested for assault ... wouldnt be 1st time i knocked someones teeth out of their mouth

http://imgur.com/oZqut7q

Kei1431 votes

I guess you didn't bother reading how the punishment system changed in Aug-2015.

5yrs of playing But didn't read important updates... Nice

Dank Jerry1 votes

^^^^^^ tell em

also that is the best loop hole in the rule, you are right when you say it is a history of behavior, however in riots case " every acc is treated as a separate entitiy",

So to your example, if I assaulted 3 times, but used a different name or alias for each time i assaulted, I should only be punished separatly for what I did under whichever name I used.

In league terms, one perma, two perma, 3 perma, same person in all 3, No IP ban ( execution) so therefore keep making new aliases and youre good. They claim " league is fun and open to play for everyone"

I love this, its my fav loophole, one of which, as you know ;) im exploiting to the fullest doing what I do :D

ez :P

oSEXYPLATYPUSo1 votes

since you do the things you do then you know how easy it is to hide your ip or to use a false ip so an IP ban wouldnt do much for you would it ?

Dank Jerry1 votes

also true^ even bigger loophole.

But if they were to keep doing an IP ban, over and over after change each time, thats more annoying to deal with rather than loging on to another account<. So it just becames a spam war untill one or the other gives out.

but hey they made these rules, and its only just as easy to mess around ^_^

oSEXYPLATYPUSo1 votes

but in the end they win cuz if someone goes through that trouble to get a new account and get new champs and skins and all that jazz and use programs and etc just to play a free game then riot wins cuz of you (you as in who ever does it) paying more and more $ for champs/skins etc

so maybe that is the catch

[zombie-brand-mindblown]

Dank Jerry1 votes

I like you^.

I arrived to that exact conclusion not long ago.

" Let em make more, long as we get money, new acc is a new player = more players"

all tooo easy. just way too easy. Ezreal

oSEXYPLATYPUSo1 votes

and the reason why you like me is why most of the sheep hate me

Desolas Arterius1 votes

Your bad games do represent who you are as a player because you apparently had them frequently enough to warrant your first punishment of chat restrictions.

It doesn't matter if you had positive impact in some games. What matters is you had enough negative games to warrant punishment. Your first chat restriction was your first warning that you needed to slow down on that behavior and stop. From there, if you continue showing repeated negative behavior it can warrant more punishments that will increase in severity.

The punishment system takes into account your entire record since you received your first punishment, so it doesn't matter if you had 1-2 positive games in between your negative ones. What matters is you continued negative behavior and you did not cease after receiving warnings.

No one is pointing fingers calling you, personally, a bad person. What happened is your behavior was negative and consistent enough to warrant punishment, which unfortunately resulted in a permanent ban.

I hope that helps.

Savoiie1 votes

I totally understand. However, I feel the system is very harsh on players who are naturally competitive. There is a mute option in the game, which could be updated so players that find certain behaviour too toxic could automatically mute players who demonstrate this behaviour. It is so painful as a player of 5 years to see that time explode in flames.

Thank you for your input.

Desolas Arterius1 votes

It actually doesn't punish competitive players. If you do nothing wrong, such as say nothing in a game or just say "gg" after a game, you will not get punished in any way. Even if your chat is strictly game related (grabbing baron, warding etc), you still wont get punished because you're remaining professional, yet you're still competitive and want to win.

What you get punished for is negative behavior. Such as bringing down your team, berating them, and insulting them. Being competitive isn't about calling your teammates idiots when they make mistakes.

Riot wants you to be competitive, they also want you to have fun. But they don't want you to play at the expense of your teammates.

And no problem. I'm glad you're accepting others advice on this since it always helps to get more information on how to do better, and to see from an outside perspective on what you did wrong.

Savage Devi1 votes

The existence of a mute button doesn't excuse rulebreaking. This is like trying to excuse mugging a person with "they can just run", or excusing someone yelling in a bus ruining everyone's ears by saying "they can just turn up the music on their iPods". The ability to protect oneself doesn't mean the rulebreaker gets to avoid punishment, your point does not hold up.

oSEXYPLATYPUSo1 votes

Savoiie: die to a melee? Savoiie: lose in cs ? Savoiie: when kha roams mroe than tf Savoiie: kha mid is funny Savoiie: nice red card man Savoiie: lol Savoiie: 1st time tf Savoiie: report tf afk Savoiie: see Savoiie: Enjoy perma ban tf

another example

Savoiie: thisj4 man Savoiie: im done Savoiie: lux and j4 Savoiie: duo or what Savoiie: who paid lux and j4 Savoiie: need pinks Savoiie: i dont hav egold Savoiie: éff Savoiie: enjoy ban j4

Telephone Booth1 votes

Well I don't agree with permabans for toxicity, but you definitely are a negative, morale-destroying ass. If you go by their rules, yes this permaban is justified, because you probably act like that whenever you get frustrated. Nobody wants a guy on their team who's gonna insult everyone and talk about their previous win streak but now they keep getting retards. Please just shut up n play if you decide to make a new account.

Also what you say about it not defining you as a player... that's wrong. Character is how you act in tough times. When you get frustrated and throw integrity out the window, that reflects poorly on your character. I'm sure you're a nice guy when you're winning. That's not what defines a person. It's how they act in times of turmoil that you can see the real integrity of a person... which you blew big time. When things fall apart, you fall apart. That's not good character.

Savoiie1 votes

While I agree it is not 'good character', it is also human nature to feel frustrated when things go wrong.

Thank you for your reply.

franticFurball1 votes

You want my opinion? Good, here it is.

100% justified. Glad they banned you.

As to your excuses:

As you can see, yes, I was definitely on tilt.

So? No one cares. If you are on tilt, grab a stress ball or yell at your screen. If you think your teammates are suitable targets for your frustration, you don't belong in this games community.

However, I don't feel that these games represent me as a player.

Excuse me, I just had to laugh really hard. You got 2 chat bans, a timeban and a written warning. And then chose to ignore that.

So don't even try to play the "that's not me" - card.

Savoiie1 votes

Glad you've never been in the situation of such frustration that you could barely control your actions. Good for you. However, humans are all different, and react differently to different things. I was stressed, I was frustrated, and said negative things. Does that justify putting 5 years of my time in the garbage? I don't think so.

Thank you for you opinion, but I have to disagree with this one.

Kei1431 votes

you realise that you put it in the garbage yourself, not Riot.

Stress or not, man up to your own actions.

franticFurball2 votes

Glad you've never been in the situation of such frustration that you could barely control your actions. Good for you.

I am in such situations every single day. However, I happen to have the discipline and self-control to overcome such reactions, and determine a course of action that de-escalates or resolves such situations.

However, humans are all different, and react differently to different things.

So? Is that supposed to be an excuse? If someone has the urge to drive 180 mph in a city, because he happens to like speeding, does that excuse him to break the law in that fashion? No, it doesn't.

Rules don't have to bend to accomodate individual preferences. Rules have to work for the entirety of a society/community.

Does that justify putting 5 years of my time in the garbage? I don't think so. Thank you for you opinion, but I have to disagree with this one.

Disagree and "don't think so" all you want, the community and riot have spoken. You don't get your account back.

WoonStruck1 votes

While I don't find your behavior acceptable at all, I do think that Riot should 'soft-reset' people's behavior punishments each season.

If a player gets suspended in one, receives no punishment in the next, the third will fully reset their behavior history. The exception being approaching the highest tier for punishment a second time.

As OP said, players do go through rough times, and make the mistake of playing this game while they're already under high stress, making them very volatile. If misbehavior isn't a chronic factor for said player, especially over a 5+ year period, I do not believe one should be perma-ban as easily as some cases.

I honestly don't know if you should get any reprieve from your punishment, OP. You were pretty needlessly harsh, even considering your tilt. That, and we don't know when or for what reason your previous punishment was.

NYRxCorona1 votes

Also dude, they just changed things so if you type "reported" even once it is grounds for a ban.

De Boi Dat Lived1 votes

Rito permanent ban you that makes me mad, im not a good player I play in normals only and team will say for me to 'kys' and that im retarded and I've looked up the players and most the time the players dont get ban but I don't like permanent bans, Unless its hacking but I know guys who are more toxic thanks for reading #unbanavoiie

CrazyBear19871 votes

Justified. Reform or move on.

TragestyX1 votes

Just get a job at Riot player support and unban yourself.

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