Careful Everyone, you can be punished for using chat

Superior Profke·Feb 23, 2018·4 votes·461 views

Chat restriction was handed out for "spamming", no repeated words or actual spam was used but it was because I was communicating with the team too much.

https://imgur.com/a/HRhLk

12 Comments

TrulyBlandFeb 23, 20184 votes

no repeated words or actual spam was used

Don't take this the wrong way, but people complaining about punishment on this forum are typically not the most reliable when it comes to that. Mind sharing the chat logs?

Telephone BoothFeb 23, 20184 votes

Needs chat logs. Kind of misleading to start with a statement, leading people to go into it thinking a certain way, and then put just 1 message that could have some other context around it. I'm guessing this was one of several messages going back and forth between you and Riot. He's explaining a specific thing, and you're taking it as a broad rule of thumb. Maybe this was a response to a specific question, and not just a "This is why you were banned".

Also, refrain from using chat as much as possible, is like "cover your ass" advice. It's a just in case you're asking for every way to avoid punishment, then avoid using chat as much as possible.

But yeah. It's weird lol.

Superior ProfkeFeb 23, 20181 votes

There were 2 games provided, I do not dispute that the first game warranted punishment, a second games chat logs were provided that didn't seem toxic at all so I sent in a support ticket. This was the response.

TerozuFeb 23, 20181 votes

If thats true, chat logs, this pretty obviously seems to indicate way larger than average chat logs. Micro managing isnt communicating fyi.

TrulyBlandFeb 24, 20181 votes

Then your chat restriction wasn't handed out for spamming, as you have claimed in the OP. It also sheds an entirely new light on the response from the support, which seems then to be less about explaining why that particular log was punished (since it wasn't; at least not by itself) and more about explaining why those logs may have registered as negative, as well as giving general advice to avoid future chat restrictions.

I honestly assumed something along those lines.

Superior ProfkeFeb 24, 20181 votes

The fact that 2 chat logs were provided indicates that there were 2 games involving toxic or negative behavior. I was simply trying to find out what negative behavior was involved in the second game. This response indicates that Riot believes "massive amounts of chat" is spamming and that spamming is a punishable offense.

KVbqbFsC8eFeb 23, 20183 votes

Well that seems pretty ridiculous. Refrain from using chat as much as possible? Don't do it because you might Flash by mistake?

Is this real?

TrulyBlandFeb 23, 20182 votes

Yeah, that sentence confused the fuck out of me on the first read-through. I'm guessing that the intention here was to say that using chat as much as possible should be refrained from, and not that using chat should be refrained from as much as possible. Horrible way to phrase it, though.

KVbqbFsC8eFeb 23, 20181 votes

And even ignoring that, I've never heard of anybody being punished for using the chat too much or for spamming.

SupportMasochismFeb 24, 20181 votes

I just got a 10 game for chat. didint even say verbal. Its real

Telephone BoothFeb 23, 20182 votes

[{quoted}](name=The Big Piece,realm=NA,application-id=ZGEFLEUQ,discussion-id=R7R4tmKw,comment-id=0000,timestamp=2018-02-23T03:40:37.258+0000)

Well that seems pretty ridiculous. Refrain from using chat as much as possible? Don't do it because you might Flash by mistake?

Is this real?

It was probably one of a string of messages between the two. Probably needs some context to fully understand the intention.