Does Riot punish people indiscriminately?

Darklordnero·Dec 21, 2016·4 votes·778 views

It's been a few days where I have had to mute and ignore toxic players. This is becoming more and more frequent. So often that I have started to write paragraphs in my report of these players just so Riot will review chat logs. I have heard everything from, "no one gives a S*** about normals." "Nothing will happen to me." It's becoming more and more frequent as Riot doesn't seem to be taking any action against these players. I have seen so many people who try to win and who genuinely make the game enjoyable banned because a duo bot lane or a group of friends decide to troll and report one person. Is this becoming a trend where riot ignores the cries of the public and indiscriminately punishes players who get stuck with trolls and toxic players?

10 Comments

DennisanDec 21, 20165 votes

Yes riot will just ban people, and when they do ban there are no options available. I was reforming but still got permabanned. Their automated system is bad.

Telephone BoothDec 21, 20162 votes

{quoted}

Yes riot will just ban people, and when they do ban there are no options available. I was reforming but still got permabanned. Their automated system is bad.

Sounds indiscriminate to me. They ban people, whether reforming or not, and there are no options available when you do get banned. Indiscriminate, automated banning.

OnlyYouCanHearMeDec 21, 20162 votes

No, Riot does not indiscriminately ban players, nor do reports from duos/groups carry double the weight of a single report. It's a common misconception that Riot has addressed many times on the boards, but only a small percentage of the player base actually uses the boards. Reports coming from a duo queued together do not carry the same weight as two different reports made in two different games. The reporting system is specifically adjusted to take that sort of situation into consideration so that it cannot be abused by groups of trolls.

You have to keep in mind that we have no way of knowing which punishment tier a person is at. If they have not been issued a prior punishment, then they would begin at a chat restriction (unless they are punished for one of the infractions that skips tiers). And we cannot see a chat restriction. It can be very frustrating because it looks like trolls and toxic people are being allowed to continue with such behavior without any consequences. It will take Riot some time to weed out all the toxic people, but they are being banned.

DarklordneroDec 21, 20161 votes

Does Riot review chat logs and game replays from normal games as well as ranked when a player is reported?

KVbqbFsC8eDec 21, 20161 votes

Nope. An automated system scans your chatlog, and bans based off of certain words within it.

DarklordneroDec 21, 20161 votes

Are we notified when a player is punished as a result of our report? It seems like the automated system might not be working if so many people are allowed to say terrible things in chat and the automated system doesn't flag them even after a detailed report has been filed.

KVbqbFsC8eDec 21, 20161 votes

You are only notified if your report was the one that triggered the punishment. If a player you reported played another game and was reported by someone else and then punished, you would not get a notification.

Kei143Dec 21, 20163 votes

Most chat related and simple gameplay ones are automatic.

They do manually review players that receive lots of reports yet not punished by the system (maybe the reports are in the grey area)

That being said, even though the IFS is automatic, it does rely on reports to trigger the automatic review. No report = no review.

OnlyYouCanHearMeDec 21, 20161 votes

Yes, reports from any game mode are reviewed by the IFS. While the chat logs that are shown to players as part of their reform cards are only those from in-game, the system does record both the pre- and post-game lobby chat as well. If something in the chat there is offensive, simply make a note in the text box referencing it, and that particular part of the chat can be reviewed.

Clear AuthorityDec 23, 20161 votes

How about stop being a little girl? It takes 2 seconds /mute ?????, and move on. Literally so sheltered, do you always need riot to hold your hand. Little cry baby.