Permanently Banned for this?
I was permanently banned after 7 years and over 3000 games played. I had spent a couple hundred dollars purchasing skins, runepages, runes, the odd champion etc. I have never been banned or suspended for any reason in any game and I've played games like Ultima Online, World of Warcraft, Planetside 2, Dirty Bomb, Fractured Space, Team fortress, Archeage, SWTOR. Wildstar EA NHL, Rocket League etc etc. I only play online games. I've never hack, scripted or exploited any game. I don't tell people to "KYS" and I'm not a racist or prejudice person nor would I ever say anything racist or prejudice ever to anyone. I could be teamed up with the biggest jerk in the game and it would never stop me from trying to make a play to save that person in a team fight or help them them out during the match.
The reason I was given by RIOT when I logged into my account was "extremely inflammatory and offensive". I immediately sent in a ticket to the support team. The first person I spoke with told me I was banned for that exact reason. The chat log was only of 1 game and it was very short, about 20-30 lines of text which could be typed in less then a minute. That game lasted 25 mins. My jungler was being a jerk and kept coming to my lane to push my wave out after I had repeatedly asked him to stop. He then called me a "c.u.n.t." and I responded calling him a loser. I sent in another ticket and spoke with another riot employee. He told me he would review and speak with his "team". He later responded saying I WAS NOT banned for "extremely offensive behavior" like the reason I was first given and that I was being banned for "arguing" with a teammate and that i had been reported multiple times. I asked for the chat logs to these other reports. Every time I spoke with someone at RIOT a different person would later respond. I ended up with 4 different RIOT employees responding to that 1 ticket that I had submitted. This frustrated me because it was clear that they weren't reading what I had previously wrote nor would they provide the proper answers to my questions. I had to be persistent and it took me just over and week to finally get someone to send me the chat logs. They were neglecting to help me get answers and even closed the ticket on me. I was really annoyed when I read the chat logs they had sent me because it wasn't really all that bad.
Here is the chat log word for word from what I had been banned for.
Game 1
Definitive: dont push Definitive: just last hit Definitive: holy shit this game is so unbalanced Definitive: h Definitive: he heals for more dmg then my e Definitive: and wonder why cass has a 35% winrate Definitive: stop pushing Definitive: dud Definitive: stop taking my minions Definitive: thats the third time you pushed the wave i\n Definitive: youre killing me Definitive: report this loser Definitive: yep\ Definitive: udyr pushes my lane in what 3-4x
Definitive: i lose 4 waves Definitive: and im useless and i ask him not to Definitive: 4x you did Definitive: and i pinged stop Definitive: watch the replay then Definitive: hes the one who could have helped ya i just got hteer Definitive: report yourself Definitive: you take my farm and call me a mounty %%%% Definitive: for telling you to stop Definitive: youre the one getting reported Definitive: i Definitive: will Definitive: i dont need a skin lol Definitive: hes should be able to 2v1 Definitive: hes got jung and mid farm Definitive: he wants to take mid and jg farm so im sure hes strong enought to 2v1 Definitive: well if you didnt take 4 waves of minions
Definitive: maybe id be the same level Definitive: and do dmg Definitive: he takes 4 waves and calls me a mouthy cun for asking him not to take mny farm Definitive: and you wanna blame me Definitive: took 4 Definitive: due cant count Definitive: you did mroe th once Definitive: every time u came mid you statted pushing my wave Definitive: 4 waves Definitive: watch the replay Definitive: u take 4 waves at lvl 6 Definitive: screw me Definitive: youre the one who started this and called me a cun t Definitive: so idk what you expect
You cant see what the jungler is saying but he is calling me a bunch of names and our ADC was trying to calm it down. Most of the chat is me talking to the adc , clearly i'm tilted and it's not the best look for.. I had gotten a string of games with toxic players and I had enough. I was playing on a laptop I rarely use and I wasn't comfortable on the keyboard (I type fast).
Here are the chat logs that the RIOT support employee sent me after a week of asking.
[0:22] Definitive (Sona): entire team is ap [1:01] Definitive (Sona): its called magic resist [1:07] Definitive (Sona): there just gonna stack it [1:30] Definitive (Sona): well see [5:55] Definitive (Sona): same as every othe [5:56] Definitive (Sona): ab [13:29] Definitive (Sona): graves is soo fed [15:06] Definitive (Sona): lol diana [15:26] Definitive (Sona): more like what were you doing [15:31] Definitive (Sona): do you even know how to play that champ lol [15:50] Definitive (Sona): you could have easily killed yasuo wi [15:58] Definitive (Sona): i saved you dude [16:00] Definitive (Sona): and you misplayed [16:04] Definitive (Sona): q [16:07] Definitive (Sona): would have kille dhim [16:16] Definitive (Sona): he had 200 hp [16:17] Definitive (Sona): lo [16:20] Definitive (Sona): ok lol [16:47] Definitive (Sona): next time i tryingdi [17:06] Definitive (Sona): he windwalled after he was stunned [17:09] Definitive (Sona): you see that ashe [21:45] Definitive (Sona): how you gonna laugh at him\
[11:32] Definitive (Zed): rengar what [11:36] Definitive (Zed): was that [11:54] Definitive (Zed): u wiated for them to die to ks [12:26] Definitive (Zed): you guys were fighting for like 15 secs and he stood in the bush [12:30] Definitive (Zed): running back and forth [13:59] Definitive (Zed): rengar can you do something usefull [14:04] Definitive (Zed): shaco has been 6x [14:26] Definitive (Zed): youve been mid 0x [14:29] Definitive (Zed): hes been mid 6x [14:34] Definitive (Zed): and ive almost killed them [14:37] Definitive (Zed): adn youre necer aroun [14:39] Definitive (Zed): or looking at map [14:50] Definitive (Zed): ive had him low like 4x [15:46] Definitive (Zed): really rumbl [16:04] Definitive (Zed): 2v1 under our turret [16:13] Definitive (Zed): why do i try to help [16:29] Definitive (Zed): i can dash and i was right there [16:44] Definitive (Zed): i walk all the way top to gank and he just stands there
[5:03] Definitive (Cassiopeia): gragsa 2x here [6:00] Definitive (Cassiopeia): 3x [6:36] Definitive (Cassiopeia): i ask you to play around mid and you leave [6:41] Definitive (Cassiopeia): they are a duo [10:19] Definitive (Cassiopeia): you could have waited [11:32] Definitive (Cassiopeia): why wouldnt you shield that [12:02] Definitive (Cassiopeia): your w would have stoppe d leona stu\n [12:17] Definitive (Cassiopeia): ya but you didnt w [12:37] Definitive (Cassiopeia): i did not see the animation [13:34] Definitive (Cassiopeia): ff [13:47] Definitive (Cassiopeia): ive been getting ganked mid all day and youre never around [14:04] Definitive (Cassiopeia): i almost killed leblanc like 4x [14:13] Definitive (Cassiopeia): i told you they were duo and you never came [14:18] Definitive (Cassiopeia): chillaz [14:25] Definitive (Cassiopeia): maybe gank ?
[5:32] Definitive (Lucian): are you dumb
[5:36] Definitive (Lucian): we are both half hp
[5:38] Definitive (Lucian): they are full
[5:41] Definitive (Lucian): and they have z yra
[6:05] Definitive (Lucian): ..
[6:08] Definitive (Lucian): dude wtf
[6:16] Definitive (Lucian): 2v1 and you stand behind
[6:21] Definitive (Lucian): this guy dude
[6:37] Definitive (Lucian): she was in the rivier
[6:43] Definitive (Lucian): dude pay attention
[7:06] Definitive (Lucian): she was in river
[7:16] Definitive (Lucian): watch the replay then
[9:04] Definitive (Lucian): are you gonna stand behind me all ga
[9:15] Definitive (Lucian): just roam dude
[9:18] Definitive (Lucian): i cant rely on you
[9:21] Definitive (Lucian): just roam
[9:29] Definitive (Lucian): support that supports from behind
These are all word for word. I didn't leave anything out and I have the screenshots saved of the conversation.
Again you cannot see what the other players are saying to me or the context of the game. In those 4 chat logs the only thing I say is "are you dumb". Which is stupid but really not very serious. I'm getting blamed or trolled in almost all those games and these players are looking for a reaction from me. 99% of the time I never say anything in the chat log except "gg" at the end of game. In 3000 games plus and over 6000 hours played in a period 7/8 years. This is what I'm being permanently banned for which is completely ridiculous by even the most sissy standards.
The worst part about this is that the RIOT employees told me I could just make another account and start again. Basically telling me it's okay to be "toxic" if willing to spend money again. Which is unfair. I guess wealthy people who enjoy the game can just do whatever they want if they keep bringing in the cash. The game is expensive and/or insanely grindy as it is and I can't imagine ever spending another dime on a RIOT Games product after today, seeing as how they have treated me after all this time.
(FIRST TIME I'VE USED IMGUR) THESE ARE THE SCREENSHOTS SHOWING I DID NOT LEAVE ANYTHING OUT FORM THE CHAT LOGS