Perm banned and i don't know why :(
Hi guys I'm a fellow league of legends player as you guys. Just a few days ago I tried to log in to league of legends and I find out I have gotten banned. They didn't give me a pop up message or sent me a email for what reason I got banned so I sent in a support ticket. Apparently I've been banned for using scripts, hacks, exploits or unauthorized third-party programs in League of Legends. I might have gotten D5 in flex queue but I'm S5 in solo queue. It should be clear if you look at my kda and my match history that I don't use any type of cheats. At this point I was very confused of why I got banned so I sent in another ticket saying that I never hacked or cheated in this game in my life. They transferred me to Player Behavior team because they are experts in this matter. I get a reply a few days later and apparently I was using exploits. Now I'm really confused because I don't even know the difference between hacks and exploits... I've never used any program that helps me in league in anyway. They also put that I could be banned for account sharing so I replied back keeping my stance on not hacking or exploiting and also that I went to a pc cafe a few days ago if that made it looked like I was account sharing. The next reply says that they don't ban for no reason and they know that its frustrating that i got my account permanently suspended and they can't do anything to help me. At this point I'm even more confused.. they can't tell me what I did so I can't prove my self right. I kept replying to them saying I just wanted to know what I did wrong that got me banned so at least I know myself if the ban was justified or not. In the end the riot staffer just kept avoiding the question saying they can't tell me because it's their method of doing things and that they can't help me anymore.... Very frustrating how they ban me for something but they won't tell me what i got banned for...
I just want to know why...