Riot has banned my account forever. Accusing me of using exploits and cheats, providing zero proof.
As the title says. I have been taking a break from the game because other games are taking most of my time. I checked my email randomly and saw that I received punishment and was suspended until 2203....which is basically forever. Riot's excuse is that I had used "exploits" to "cheat" and yet I fail to see how that's possible if I haven't been playing. I only got on a couple of times to play arurf with a friend. I'll include a link to the screenshots of my conversation with a Riot support person. Lots of salt included, for good reason. Hopefully I blacked out all the important bits. Can anyone explain what the fuck I'm supposed to do about this? They are taking my account away forever due to either thinking I used cheats (without actually explaining anything or providing any proof) or because I was hacked and someone cheated on my account. I refuse to start a new account because the grind to 30, and then the grind to even unlock a couple of champions with even beginner runes is not worth it.