If you got chat restricted last year, then your Hextech Crafting restrictions shouldn't be related to that. If you're unsure why you're being Hextech Crafting restricted, please contact Riot Games Player Support and the PS team can provide more insight into your recent punishments.
Because this is an account-specific inquiry, we can’t help you out here on the Boards. As such, you’ll want to direct this to Riot Games Player Support by submitting a ticket! As you submit your request, here are some tips that will help resolve this issue as quickly as possible:
- Be sure to submit as much information in your initial ticket as possible. For obvious reasons, each Player Support Specialist's request for more information will delay the resolution of the issue.
- Be respectful and polite in your correspondences with Riot Support. (They're doing their best to help you!)
- Try not to create a new ticket or respond to an existing ticket before a Player Support Specialist has had the chance to review your request. New tickets/replies may bump your ticket back to the bottom of the queue, thus increasing the amount of time before a Player Support Specialist is able to review your ticket.
If you're unsure where to put your ticket in, just select:
[I have a question about League of Legends/Riot Games.] > [Game and Features] > [General Questions]
With that being said, good luck!