Boards›Player Behavior

When's Riot going to stop perma banning? its wrong in many cases.

IStoleTheSun··2 votes·1,370 views

This is league of legends Support, haven't played in years and I come back to this pile of disappointment. Not to mention running away with tons of cash giving the person no way to recover the money they spent and they just turn around and ask you to make another account so they can pull more cash. sad to say the least.

Chat started: 2017-07-18 12:24 AM UTC

(12:24:13 AM) IStoleTheSun: So I've been banned for over a year via someone playing on my account using a third party program, can i get this lifted or do these eautomated responses not help at all (12:24:16 AM) *** kiriiko joined the chat *** (12:24:37 AM) kiriiko: hey IStoleTheSun, give me a sec to pull up ur acc info! (12:24:42 AM) IStoleTheSun: cool thanks. (12:26:10 AM) kiriiko: ok thanks for waiting! (12:26:25 AM) kiriiko: i took a look and don't see any signs of compromise or unauthorized access (12:26:40 AM) IStoleTheSun: right because my friend was at my house using the account, I doubt its that uncommon. (12:26:43 AM) kiriiko: ultimately, you are responsible for ur acc and all actions taken upon it and third party programs are something we handle very seriously (12:26:45 AM) kiriiko: ahh x_x (12:26:47 AM) IStoleTheSun: I stopped using the account (12:26:49 AM) IStoleTheSun: for years (12:26:54 AM) IStoleTheSun: and let him play it for fun (12:27:03 AM) kiriiko: account sharing is a violation of the terms of use :/ (12:27:12 AM) kiriiko: it can actually result in a suspension by itself (12:27:14 AM) IStoleTheSun: Okay can't i get something less than perma banned? (12:27:30 AM) IStoleTheSun: I understand i shouldn't have, but it really wasn't my fault that he went that far (12:27:51 AM) kiriiko: no because of how strictly we view the use of third party exploits, once an acc has been permabanned it won't ever be lifted (12:28:05 AM) kiriiko: it does suck that it wasn't u on the acc but the damage has been done already (12:28:08 AM) IStoleTheSun: so if someone hacks your account even once your done for then (12:28:24 AM) IStoleTheSun: and riot just agrees you should lose thousands of dollars (12:28:29 AM) IStoleTheSun: that hurts. (12:28:30 AM) kiriiko: in this case ur acc doesn't show any signs of compromise or unauthorized access (12:28:49 AM) kiriiko: it does hurt but the use of exploits also causes a lot of pain for those who were exposed to that in game. (12:29:08 AM) kiriiko: we have to be firm in how we handle exploit usage (12:29:38 AM) IStoleTheSun: Can you just delete this account then (12:29:41 AM) IStoleTheSun: or tell me how to (12:29:53 AM) IStoleTheSun: I want my name at least, if you guys aren't willing to even try. (12:30:13 AM) kiriiko: i can transfer u to our accounts team to get this acc deleted (12:30:17 AM) kiriiko: it will take just a moment (12:30:21 AM) IStoleTheSun: Thanks. (12:30:27 AM) kiriiko: npnp someone will be helping u soon (12:30:33 AM) IStoleTheSun: have a nice one. (12:30:41 AM) kiriiko: u too~ (12:31:46 AM) IStoleTheSun: The day you lose over 1 grand because of someone else, and the company wont even bother helping. you'll understand. peace. (12:31:46 AM) *** River joined the chat *** (12:31:51 AM) River: Hey there! (12:31:55 AM) IStoleTheSun: hey delete my accounts (12:31:56 AM) IStoleTheSun: thanks (12:31:59 AM) IStoleTheSun: account. (12:32:10 AM) *** kiriiko left the chat *** (12:32:13 AM) IStoleTheSun: its banned because of someone else and im done bothering with it (12:32:27 AM) IStoleTheSun: I just want the name back (12:32:58 AM) River: So, (12:33:03 AM) IStoleTheSun: delete my name (12:33:34 AM) River: I can assist you with deleting the account, but since this account has been permanently suspended the Summoner name will be reserved and will not be able to be used again on another account. (12:33:50 AM) IStoleTheSun: holy shit (12:33:58 AM) IStoleTheSun: how long does it take for a name to decay? (12:34:42 AM) IStoleTheSun: never? (12:35:12 AM) River: Summoner names on accounts that have been permanently suspended do not become available due to inactivity. (12:35:21 AM) IStoleTheSun: so im fucked (12:35:22 AM) IStoleTheSun: forever (12:35:42 AM) IStoleTheSun: great, yall ban me and now i can't even have one simple thing (12:35:52 AM) IStoleTheSun: ill pass on your support, have a nice day. (12:36:30 AM) River: I'm sorry for the disappointment. Take care out there! (12:36:45 AM) IStoleTheSun: ya you too. this company is disappointing to say the least, bunch of scammers.

64 Comments

ModThe Djinn17 votes

I think the key here is that you weren't hacked -- you let a friend play on the account (a violation in and of itself), and your friend violated the terms of use with a third party application (it seems). That is, sadly, the risk you take when you let someone else use your account -- and one of the reasons that account sharing is prohibited to begin with (in addition to the possibility of someone getting your personal financial information).

I'm not sure what Riot could have done better here -- they seem to followed exactly the terms and conditions they lay out in their terms of us, and you seem to have willingly handed your login information to someone who didn't end up being trustworthy.

Still, I do understand the situation isn't fun to be in. So I'm sorry for that. :(

Rand0mH3r0X5 votes

They weren't wrong in this case, though. The system is working fine.

archerno15 votes

-Used cheats -Shared account -Used hate speech

Individually ,each one of these is perma banable offense. Yet he thinks it shouldnt be perma...

SecondAirbane1 votes

i dont see a single bit of this "hate speech" buddy

archerno11 votes

{quoted}

i dont see a single bit of this "hate speech" buddy

Read his comments, he said that he hot punished for saying f.... Homophobic slur

SecondAirbane1 votes

nope still dont see it

oh comments nevermind

ModWulf Helhammer4 votes

I'm really not seeing where they are at fault here. Everything that led to you losing your account was a direct result of your actions.

IStoleTheSun2 votes

I understand a mistake on my part, but why does a PERMA BAN need to be necessary when handling almost all actions..

ModWulf Helhammer5 votes

It's not. For some actions (namely toxicity), you go through several layers of punishment first, eventually getting permabanned. There are only a few actions that result in a first offence permaban; **1. ** account sharing, and 2. third party programs. You had both of those acting against your account.

IStoleTheSun1 votes

Actually for most actions within 2 offenses you're permanently banned, I've had an account say 1 curse word and got a 2 week ban? Wheres my in game mute? why is it going straight to banning? Please amuse me with the answer. by the way its the accounts first offense so i'm curious for the response.

ModWulf Helhammer2 votes

If I may ask, what was that word? Because the only things that escalate toxicity bans are hate speech and things such as telling someone to commit suicide. Otherwise, you have to establish a pattern of toxic behavior, then they chat restrict for 10 games. Next step up is 25 games, then a 14 day ban. After that, one validated instance of toxicity will get your account perma'd. So, unless you have extreme instances of toxicity (such as the N-word, for example), you have at least 3 warnings before you get axed from the game.

IStoleTheSun1 votes

I said and I quote "Green f g t. stop trolling and play", yes he was playing the alien invader heimerdinger... but still.. the guy was standing and afking while laughing the entire time, and i get the 2 week ban.

ModThe Djinn4 votes

{quoted}

I said and I quote "Green %%% stop trolling and play", yes he was playing the alien invader heimerdinger... but still.. the guy was standing and afking while laughing the entire time, and i get the 2 week ban.

That word is considered derogatory language/hate speech as far as the punishment system goes, and that sort of behavior tends to earn an immediate escalation to a 14-day ban.

ModWulf Helhammer4 votes

You see how that word is censored on the boards? That's the hate speech I was talking about. One strike, you're on a 2 week ban. Which means that any additional instances of toxicity after the ban is up result in an instant permaban.

SuicideAll2 votes

I'm with you.

It's a video game. I'm not playing in LCS. Why the fuck can't I share with my friends and family?

I think they should ban people from ranked but allow them to play blind pick normals.

ModWulf Helhammer2 votes

The reason why is because your friends can download and use third party programs, or are at an inadequate level for your MMR, both compromising game integrity.

SuicideAll2 votes

My cousin cheats at cards all the damn time. She is 6. She is absolutely ruining the integrity of the game. I think I will permanently ban her from card games.

ModWulf Helhammer7 votes

The difference is that your cousin is playing a game that means basically nothing, with (what I'm assuming) yourself and family, while in a League match, that's 9 other people that had every intention of playing a fairly matched game

IStoleTheSun1 votes

Yeah but do you exile her from the family and tell her to pay her way back into being family again lol?

ModWulf Helhammer5 votes

... Did you not get the difference between the two scenarios at all?

SuicideAll1 votes

I recommended that ranked and normal ques be separated to deal with your issue.

I can see banning my cousin from professional poker tables. I can not see banning her from poker entirely.

Demonwolf6664 votes

well. that's what riot is doing to OP. banning him/her from the League of Legends Moba. yet not banning him/her from the Moba genre all together. there's still various games in the Moba genre that's open to OP. just not League if he/she continues down the sharing/cheating path.

SuicideAll1 votes

Poker = League of Legends Cards = Moba Genre

Demonwolf6661 votes

cards = games in general Poker = Moba Lol = one Poker turnament.

SuicideAll1 votes

If all mobas were the same maybe.

I can't platy Dota and expect it to be the same as League. They are similar but not the same. Probably more like texas holdem compared to classic poker.

I can pick up a different deck of cards and play the same game as I have with the other deck.

Demonwolf6662 votes

lets say you're good at pokers one varriantion 5-card-draw (lets call this League of Legends)

you're good/professional at this perticular poker tournament. then you go into a different 3-card-stud (lets call this one Dota as you already mentioned it.)

Both are Poker (MOBA). Both are simular. Both can be played with a billion different card-decks. Yet you got excluded from the 5-card-draw tournaments because of cheating therefore you got excluded only from one tournament. but you were not excluded from the rest of the varriations like hold-em, 3-card-stud, 5-card-hold and the rest of them. only from the 5-card-draw.

this is why i set them as cards: all games, poker: moba, League: tournament if poker.

SuicideAll1 votes

And if I want to play 5 card draw?

I would have to find a new tournament right?

There is only one "5 card draw tournament".

So, now you tell me I'm only allowed to play similar games. (3 card draw)

Demonwolf6661 votes

you can still IF not cheating any further. play the game. yet as your previous name was already flagged for cheating you'll most likely as most Vegas casinos does. have a tight surveillance on your account/the table you sit at.

All this takes in virtual "life" is a new character (in lols case. a new account) yet your IP would probably have slightly tightened surveillance on after your first offense. which means that you'll have to show some form of security to your account and a reform away from sharing/botting/scripting on your next character/Account.

My advise. scrup away all on your PC that involves LoL and reinstall the game before making your next PERSONAL (for your use only) account and start playing fair without scrips, bots, sharing of the account.

SuicideAll1 votes

Nope. A League of Legends ban is meant to be permanent. It's like you are banned from the casino. So, you put on a disguise to reenter the casino.

Demonwolf6661 votes

new account = disguise

it's you. but looks like another.

SuicideAll1 votes

Yes.

I love my family though. I don't want my cousin to have to wear a disguise the rest of her life. I want to openly enjoy games with her.

ModPeriscope1 votes

If you knew someone was going to cheat in a game, would you still play with them?

SuicideAll1 votes

Yes.

ModPeriscope1 votes

Well I'm glad Riot's rules are based on the community, and not just one person. Overwhelmingly, people have voiced their displeasure with playing with scripters, which is why it's punished so severely.

If you want to play games that consistently cheat you, there's a nickel slot machine somewhere near you.

SuicideAll1 votes

Please show your data. Go ahead. Show the "overwhelming" amount of people who have voiced their displeasure with playing with scripters.

Your problem is your own. You are being black or white in a grey world.

In practice, things are more like a hierarchy.

Honor > Neutral > Toxic but good > Toxic but bad > cheater > robot > no one

The key part is the least liked for me personally. "No one" means I could not play the game at all. So, if it came down to "not playing at all" vs "playing with 9 scripters"; I would choose to play with known cheaters.

ModPeriscope1 votes

I don't have too look far into your post history to know that you pretty much disagree with anything Riot has to offer. Even if I showed you a rioter saying this, it wouldn't be enough for you. Or even the data, if I had access to it. If you don't mind playing with scripters, that's up to you. No one's forcing you to report scripters.

SuicideAll1 votes

You have no data.

I have data.

Riot might have data. They don't share it with the public.

I would like to make arguments based on data.

ModPeriscope3 votes

https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/ffmhTy7w-incoming-scripting-suspensions

Here's probably the closest example I have to data supporting my statement. While it doesn't include a "vast majority" of league players, one could at least point to "a majority of players who come to the PB boards agree with punishing scripters."

If you have data that states otherwise, you should probably get in touch with Riot and share that with them.

Demonwolf6663 votes

{quoted}

I'm with you.

It's a video game. I'm not playing in LCS. Why the fuck can't I share with my friends and family?

I think they should ban people from ranked but allow them to play blind pick normals.

1.4. Can I share or sell my account or login credentials? (No.)

When you create an account with us, we require you to select a unique username and password (collectively, your “Login Credentials”), which you’ll use each time you access the Game. You can’t share your account or Login Credentials with anyone.

2.1. How can my account be suspended or terminated? (If you break the rules, Demacian Justice will be visited upon your account!) 2.1.2. Us.We may terminate or suspend your account if we determine, in our sole discretion, that:

(a) you have violated any part of this Agreement;

9Wly9oMl022 votes

Rito will stop permabanning when people stop being stupid.

hi ìm groot2 votes

You had a grand invested into this account... and you let your friend play on it? :X This just sounds like you got hit with a dose of real life and consequences and haven't had enough experience with it before this point. Think of this as experience, now when your buddy asks if he can borrow your car but doesnt have a license and isnt on the insurance, you can think back to this account.

gabetheguy2 votes

ah yes the classic "somebody else did it" excuse

èGirl Nami1 votes

but he's gotta be telling the truth.

######kappa

Scary Door2 votes

Sounds like a legit ban to me.

  • You agreed to the Terms of Use when you created your account and then subsequently admitted to violating them.
  • You (or someone using your account) used third party software
  • Your account was not compromised

What's not to understand here? The ban is as legit as can be.

IStoleTheSun1 votes

Yeah you're just too stupid to connect 3 things, its all good bud, please stop talking in this discussion if you're just going to white knight and not being open minded to the actual argument which is "Why is perma banning needed for such a small thing". anything else?

Demonwolf6661 votes

a small thing?

Lets take this to grander scales then:

Person 1 owns a registered fire-arm and his/her friend (person 2) borrows it from person 1 to go and stick up a store: illegal use of registered fire-arm.

Should you escape punishment as you knowingly and willingly borrowed your registered fire-arm to your frind even tho you did not know his intentions?

Scary Door1 votes

Should you escape punishment as you knowingly and willingly borrowed your registered fire-arm to your frind even tho you did not know his intentions?

Actually, you might not face consequences depending upon circumstances. If you knowingly provide a fire-arm to a convicted felon then you are breaking the law. If, however, you give a firearm to someone and they commit a crime it is unlikely you can be held responsible. The issue would boil down to intent which is difficult to prove in a criminal court beyond a reasonable doubt. It is, therefore, unlikely you would be convicted if you provided a firearm to someone.

Demonwolf6661 votes

true on that part. "unlikely" but still possible. and as the fire-arm is registered to your name and adress you would as a minimum get a visit by law enforcement for questioning as to how your fire-arm came into caught offenders possession.

Eternal Torment1 votes

The Ban is as legit as it can actually be.

I Know it sucks a lot, but account sharing is one of the highest listed Things that is not allowed.

Then, your accusation of Riot being scammers is wrong and just shows you let the Tilt get on you, reason why is as stated:

In the ToS it is listed that you agree to their rules and licenses, and in turn they allow you to use THEIR Property for your own joy and fun. You are able to, but not restricted or forced to purchase ingame content for the sake of aesthetics and bragging rights, but those Things are, per say, "BORROWED" from riot in exchange for a Price. when you sign the ToS you agree that upon violating the contract riot is allowed with all rights to fully reclaim what is already theirs at no costs.

Edit: Long story short, it is just as they say, your account your responsibility, if rules were broken with it, then you bear the costs for it. It is like parenthood, if your child gets hurt, you are responsible for not watching over it. No excuses. Next time don't give your stuff to anyone, or if you do, tell nobody (Which i do not recommend, but won't disregard as an existing option either)

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