Perma banned and Riot hasn't sent me and email telling me why or responded to my tickets.

Cyberhitman·Dec 20, 2016·2 votes·4,904 views

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So I got perma banned from the game played the day before its been 2 days no answer from riot telling me why or email wont respond to my tickets or anything and I have all the champs and I have a ton of skins, besides that I have never cheated in the game used racism of any kind or anything. sure I've argued with people in game but a perma ban without an answer why is a little annoying.

16 Comments

GoleBilonDec 21, 20162 votes

They actually dont send you an email anymore , im suspended have not received any mail ( i have dedicated e mail just for this account so i would notice if there was smth in spam etc ) ,

About your ban , Riot has a stupid policy that they never reverse bans , no matter what you said in your chat logs they will tell you that its toxic , if you said fuck one time they will tell you its extremely toxic and you deserved your ban. Sadly you will need to start new account. The "review " is not done by human its system that bans you ( or im wrong and they hire superhumans that can read chatlogs from 3 games in less than 5 seconds ). Post the response they gave you cause it will be funny im 99% sure it will be smth like " we dont reverse bans smth smth smth you are toxic because smth and hope you will enjoy other games "

flame23Dec 21, 20161 votes

This is true their system is very flawed at the moment

Void NargacugaDec 20, 20161 votes

Have you checked your spam folder? It sometimes ends up there.

CyberhitmanDec 20, 20161 votes

yeah man nothing, I've been waiting a while for a response and haven't got anything.

Void NargacugaDec 20, 20161 votes

About how long ago did this happen? I'm doing my best to help where I can right now. I'm no Rioter, but I do have a good understanding of the in-game IFS.

CyberhitmanDec 20, 20161 votes

close to 2 day ago so like 32 hours or so, I'm just confused because I played with a group of my friends the very last game I played and never talked in chat/all chat once. I dont know why I would be struck with a perma ban, they have played the game for years and haven't heard of something like this before.

CyberhitmanDec 20, 20161 votes

Also I've read of people getting banned for a card being declined witch my card did get declined a few times on that account but, I dont understand how that could be bannable, know what I mean?

Void NargacugaDec 20, 20162 votes

Since you did send in support tickets give those a little time.

I sent one in before and got a response about 4-5 days later. Though that was the longest, one took about a day to respond.

Side note about sending in a support ticket: Don't keep submitting new ones. It just puts them at the end of the line. Only submit in one (per incident so to speak) and be patient.

CyberhitmanDec 20, 20161 votes

Ok, I guess I'll just have to wait then, thank you anyway man. Hope they can unban me for whatever the reason is.

Void NargacugaDec 20, 20161 votes

Good luck and I hope this gets figured out!

eldurisDec 20, 20161 votes

You should open a ticket with Player Support to get more info about your ban.

CyberhitmanDec 20, 20161 votes

I have buddy.

Kei143Dec 20, 20161 votes

those 2 days are from the weekend. Typically they don't count as "days".

You should expect the email by wednesday.

CyberhitmanDec 20, 20161 votes

Ok right on.

ModWuksDec 21, 20161 votes

Player Support works weekends. It's just that Player Behavior tickets generally take a while due to the high volume of tickets they receive. As long as the player doesn't bump the ticket, they should receive a response in about 4-7 days on average.

flame23Dec 21, 20161 votes

If you used PayPal for any of the purchases you can have them refunded others will tell you this isn't true but try it for yourself I have and it works