I deserve an explanation of my Unjustified permaban - support ticket #31893629

Larvagon·9/25/2017, 12:10:08 AM·8 votes·2,754 views

Hello,

I contact you because Id like to enter the game to play, but i see a message which says "Player Banned". I played normally on Friday 22/09/2017, and when i tried to play on 23/09/2017, i couldnt. No toxic speach was on last games, so im betting i got hacked.

Can you help me know why am i banned?? Its urgent please.

FYI: Someone erased my other post about this matter, i thought that was not possible, and if someone did, at least move the thread rather to delete it. Even tho, i want an explanation of the unjustificed permaban and why my other post was deleted.

As a very old player of League of Legends, May/2011, I am very angry that not a single answer was provided to solve my issue, it has been more than 24 hours.

If you need to contact me privately, let me know to provide an email. The email in my setting is not the correct one, I assume i got hacked. If you dont believe me, i have original email in which i recieved the "Welcome Email" when i created the account back in 2011.

Sorry for being so harsh, put yourself in my shoes to understand me please.

Issue Solved!!!!

Love League of Legends, Love the Community!!

Nothing better than a good, old, happy and loyal player!

THANK YOU EVERYONE FOR THE UPVOTES AND YOUR COMMENTS!!!!

Thank you very much PapaBear, Ahri, Tantram and Chermorg for your help! Case Closed! Solved!

30 Comments

RiotRiot Tantram9/25/2017, 7:15:50 PM5 votes

They will get back to you. The account was locked for compromise. They just need to ask you some questions to determine if you are the original owner of the account.

The Öutcast9/25/2017, 12:29:28 AM2 votes

I mean, chances are, you were toxic somewhere, they don't dole out unjustified bans. Hell, I got a 2 week ban myself, but I haven't been punished since. If you're getting hacked, then you are doing something stupid on your computer or in giving out information.

KlydeFrog9/25/2017, 9:42:38 PM2 votes

riot doesnt care is why you got banned and peopel on ehre will just downvote you and hate towards you

JustMonika139/25/2017, 6:49:29 PM1 votes

Someone quote me when Tantrum shows up.

Daetnas9/25/2017, 2:19:45 PM1 votes

Upvoted for Tantram to show up [slayer-pantheon-popcorn]

Killer30001899/25/2017, 12:20:24 AM1 votes

You submitted a ticket so you just need to wait, i know it's a pain in the ass but when the servers are flooded with people who have the most toxic chats and don't know why they're banned send in like 5 tickets there's not much you can do. It looks like it could be a protection ban where your account was compromised or something triggered the system saying this isn't the owner logging in.

ModDaenrysTargaryen9/25/2017, 12:14:55 AM1 votes

it looks like you submitted a ticket, you should wait tell they respond to said ticket