Boards›Player Behavior

Horrible Reporting System

fearrme··5 votes·628 views

League of Legends has always been infamous for its horrible reporting system. Why does Riot not listen to their player base? I think the majority of players who play League can mutually agree that the report system is broken. Even top streamers of League have called attention to the problem, but riot has yet to put any effort into improving their reporting system. I have played since S4, and the reporting system has always been a problem. I have played hundreds of games with players legitimately inting or afking and their accounts still are not banned. The youtuber TheLoLHounds has uploaded videos of players intentionally feeding for years, and their accounts do not get banned. The majority of the League player base agrees the system does not work, but It seems that Riot does not care as long as they maintain a reasonable income of money. Riot is taking the easy way out, and trying to reduce this problem by creating insensitive such as the new reward system. But this has not worked in the past, and it will not work now. I think the reporting system could be improved, but Riot is not willing to put in the effort or time, so they keep looking for shortcuts. Please improve this obvious broken system.

16 Comments

XBonkeyxDonorX2 votes

I completely agree. I think it should be similar to the surrender system; if someone gets reported by a majority of players, ban them after at least looking at chat logs. Takes all of a few minutes. If you see hate spewed, racism, intentional feeding, AFK, a blatant lack of concern over being reported, and the multitude of other issues you see from toxic people, they should be banned on the spot. Not perma, but short. Like a day max. Also, can we PLEASE limit accounts to one email? It's stupid that people don't care about getting banned simply because they have 2-10 accounts. If not an email, then a debit card, a name, something to prevent the absolutely horrific player base League has drawn in.

Truthfully though, anything shy of perma-ban is totally pointless given multiple accounts. ANYONE can create another email and make a new account; that's completely unfair to the players who WANT to enjoy the game with others as opposed to the ones who get kicks out of being toxic. Even more ridiculous with free champion rotations. There's really no loss in getting anything other than perma-banned, and apparently a perma-ban isn't even permanent; you're apparently given the chance to fix it.

Riot, you're a huge company. You have a tremendous player base, and a vast majority of them are sick of the toxic people you allow to continue ruining the awesome game you've made. I'm sure you're benefitting off the mass of multi-account players, but the quality of the service you offer is absolute crap when it comes to keeping toxic out. I literally JUST left a game with an AFK Zed and a Darius that refused to do anything other than sit in spawn because we refused to surrender. It was a bad game to begin with, but that's no excuse to further ruin it for your team. "report away, idc. Uninstall after, regardless." "Report me, 4 accounts" You DO realize the discipline you've BARELY attempted to instill is a huge joke, right?

TheViper79111 votes

What you are suggesting takes significant man hours and money. Not going to happen.

XBonkeyxDonorX2 votes

As you said, with 150+ million players, I'm pretty confident Riot can make it happen. Just won't.

Escheton2 votes

You know there are 150+ million players right? Any idea how many reports per day there are? No way they can all be manually checked without it costing too much in manpower wages. The honor system slowly reforming people by rewarding good behavior and punishing bad behavior(getting reported a lot) is the best thing they have done in ages.

XBonkeyxDonorX1 votes

Then run a program to look for keywords or behaviors. Someone only moving a little bit, not engaging in combat, not attacking, just standing in base, dancing in mid, dying and doing next to no damage over and over and over, constant repetition, etc. Not unlike the one that's used to censor on the boards in terms of verbal harassment, but dear god if there are over 150+ million players you should all the data you need to tell when someone's doing something toxic.

FlyingRoboticCow1 votes

It could all be manually checked without it costing to much in manpower. They just need to bring back the tribunal.

Charmorg1 votes

Internal statistics that slivers of have been discussed in various non-boards sources that I can't be arsed to find links to at this time of night show that the new system is much better than Tribunal was.

fearrme1 votes

Yes I know there's 150+ million players, and that's why they SHOULD have the manpower to fix the report system. You know Riot is a billion dollar company right? Creating a functioning report system is reasonably in reach for Riot. A billion dollar industry has the capability of fixing such a minute problem.

TheViper79111 votes

Theres no reason to spend money on issues that dont reduce income. Lots of people claim they will quit, riot loses money due to trolls etc. But it just isnt true. People are buying those new $20 skins like crazy so from a business perspective there is no problem.

ModPeriscope1 votes

Increase manual reviews, introduce bias, decrease punishment consistency, increased player dissatisfaction, decreased player base, decreased income.

Yea nope.

Lùmen2 votes

I am not saying you're not credible, I just want to know where you get your information from.. Is there a site with statistics about the game?

TheViper79111 votes

8 months ago, old. Already been 15 threads on this. And 15 more threads on people who have inted 1000+ games.

XBonkeyxDonorX1 votes

Good. Maybe if we flood Riot with enough complaints/ideas, they'll get the frickin' idea. I don't have a problem with Riot at all, but dear god; take care of you player base. Easily the most toxic community I've ever played in. While I'm sure there's worse, this is nuts.

TheViper79111 votes

Except for it makes no difference.

XBonkeyxDonorX1 votes

Keep trying until it does then. Simple.

èGirl Nami1 votes

so do you volunteer to keep trying until it does?

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