So i suddenly recieved a email from riot that my main account had be suspended till the 17th. Thing is i havent played on that account in months cause i was getting this one to 30. But riot hasnt told me what it is i supposedly did. Anyone else have this happen, or should i assume my other account is comprimised and i didnt notice?
Punkkee1 votesmaybe smurfing?
ModWulf Helhammer1 votessmurfing isn't a bannable offence. If it was, the entire pro-scene would be gone in an instant.
Kao Atlantis1 votesHello The Angels Blade,
The best bet if you think your account has been compromised is to contact Riot at this link, so they can investigate for you and recover your account if you have lost access to it. If you can still access your account, change the password right away. Also at that same link, check to make sure you still have the same email address registered to your account.
Let me know if you have any questions.
RiotWookieeCookie1 votesKao Atlantis and Look have the right idea here. If what you're saying is true it sounds like your account may be compromised and someone may be playing it without your knowledge.
Player Support has the tools necessary to investigate and see what might be going on. Depending on the circumstances, most damage done to an account as a result of a compromise can be undone. But time is pretty important here to mitigate further damage, so contact us as soon as you can.
In addition, if you share that password with any other web apps or games (ie: facebook or e-mail) I'd encourage you to update it.
I generally try to update my passwords every 60 days or so to something new. The risk isn't really tied to any particular web app or feature, but if you share your password among many different services it can lead to compromises in others. For example, usually following any leak of account information from popular games we see an increase in Account recoveries in our own playersupport (despite the leak being for a different game or service unrelated to League). Since many share their password between League and other services, if that other service gets compromised, hackers know to try the same password in other services to see how far they can get..
Look1 votesI would contact support, and try to figure out exactly what is going on. A few things popped into my head when I read that it's been a few months since you were last on. It could be, elo boosted/boosting, using a third party program to give you an advantage (script), or your account was compromised as said above.
Smurfing is not a bannable offence so don't worry about that, but until you contact support I'm not sure anyone here can give you a definite answer. My best guess would be one of the three things I listed since they do take a fair amount of time to investigate.
