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Waiting for the support ticket response for 4-5 days

SAD Gekyume··1 votes·1,817 views

Hello, anyone knows why I gotta wait soooo long? It says it would be max 1-2 days... Any moderator can help? I got basically banned by a bot for quoting something, and ended up getting a 2 week ban... I'm new so I didn't know that bots are catching stuff like this. TICKET #37558074 Any help?

[sg-janna]

13 Comments

Namîste2 votes

Keep in mind too Gekyume, that they are getting spammed with tickets right now on their bans and chat restrictions because it's the end of season and people want their rewards. I would give them some time

Namîste1 votes

have you tried posting again on the ticket? I dunno if that helps or not but it may

SAD Gekyume1 votes

{quoted}

have you tried posting again on the ticket? I dunno if that helps or not but it may

I did few days ago to add some comments about what I've found out about the game and behavior

Laughing Fish1 votes

I highly suggest you avoid doing this whenever possible. Every time you update your ticket, you move to the back of the line.

Namîste2 votes

oooh I did not know this thanks for letting me know and the OP :)

Laughing Fish1 votes

No problem. It is very tempting to bumb it, as on a forum that would raise visibility. But, tickets just follow a queue system, so every single ticket will be seen and handled eventually.

Namîste2 votes

lol yeah...like that poke button on Facebook (do they even still have it? I don't use FB anymore really lol) so tempting XD

Laughing Fish1 votes

Ah yes, the poke button. I remember that. I haven't really used facebook in years. Well, technically, I still have the messenger app. Not by choice, but because my sister insists on that being her form of communication. So I have to keep the app installed lol

SAD Gekyume1 votes

[{quoted}](name=Laughing Fish,realm=NA,application-id=ZGEFLEUQ,discussion-id=Lq09Gbzm,comment-id=000000000000,timestamp=2018-11-13T19:18:47.768+0000)

I highly suggest you avoid doing this whenever possible. Every time you update your ticket, you move to the back of the line.

I did it on november 10th, so still waiting a LOT

Laughing Fish1 votes

Well that means you reset your wait right before the holiday weekend. So, while it is no doubt very frustrating, this also isn't an unusual wait considering that.

SAD Gekyume1 votes

[{quoted}](name=Laughing Fish,realm=NA,application-id=ZGEFLEUQ,discussion-id=Lq09Gbzm,comment-id=00000000000000010000,timestamp=2018-11-13T19:27:14.180+0000)

Well that means you reset your wait right before the holiday weekend. So, while it is no doubt very frustrating, this also isn't an unusual wait considering that.

Kill meh

Laughing Fish1 votes

I highly suggest you avoid doing this whenever possible. Every time you update your ticket, you move to the back of the line.

SAD Gekyume1 votes

Riot hear me out please I'm crying inside I'm such an impatient person : (

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