Boards›Player Behavior

Permanently banned?

Senjira·5/16/2017, 5:43:45 AM·2 votes·289 views

I just logged after a while. I have been logging off and on the game for a while but i played like 1 ranked this season so far. I am far too busy. I sent a support ticket for my gemstones and skins where lost somehow from my loot tab and I went to sleep. Now after 3 hrs i sent the email i received a new one says I am suspended until feb 22. I apparently did sth violating the terms in my sleep.

Maybe I got hacked again? When I try to log in it says I am permanently banned.... What is goin on?

4 Comments

Digital Daddy5/16/2017, 5:54:41 AM1 votes

yo put this board in the Help & support section for more feedback

Silent Gravity5/16/2017, 6:20:55 AM1 votes

Check your email, even the spam and trash folders. The email can take up to 24 hours to arrive. Opening a support ticket can get you the information more quickly. Remember that being polite and specific really helps the person who's trying to help you.