False downloads, programs, exact reasoning, 0% game proof, and bugged links
So, I was perma banned because of a scan by Riot Game(s) and I had no mods installed, no downloaded skins, etc. I was simply banned for the usage of mods, hacks, scripts, and third party programs. I've played LoL since season 4 and I've been a nice player not salty not rude or anything like that, but sometimes people screw you over. Around, I'm gonna say 2 weeks ago, a friend sent me a video link, I'd known her for a while so you know I didn't think anything of it and clicked it. My League closed and my internet bugged for a second, being the stereotypical nerd I am, a I was more worried about my browser thinking something bugged with that so I scanned and nothing came up. A week later I was playing a nice game with a couple of friends as Fiddle mid and we won, right after my LoL closed and a nice little message from Riot popped up saying I'd used third-party programs... I wasn't in a good mood after that, but thinking it was a mistake I contacted riot through a ticket on Riot Support. This is the conversation here
https://support.riotgames.com/hc/en-us/requests/21458009
Anyway so I talked with a specialist by the user name Wobbly Jibbler, nice guy, but he said they looked twice over my account saying I had mods installed. I asked if there was ANY other proof like game play footage, he said no just the scan. I then asked what kind of mod/script it was. He simply sent me the same message.
I told a friend of mine who I know in REAL LIFE to call riot and tell them I've never done anything wrong. He told the man on the phone my summoner tag and he just sighed not even typing or looking ANY information up and said, "I'm sorry, but there's nothing we can do, the scan is never wrong." I was in the same room with my friend who then called him... Some things and hang up the phone.
I came home later that day and did a scan through my computer files and found a folder in my LoL folder that didn't belong, it was named "MultiBug" I looked through the folder and it had software that could be used to slow other summoner's clients, the date it was added was 4/14/2016. I removed the file and sent a message asking if I'd completely uninstall League and reinstall it if that would fix the problem, that message and the one before have been up for 2 days.
I'm still waiting for a reply.
Thanks,
Mr. Rottentail
P.S: the summoner who sent me this is still on my friends list I think, she blocked me on Skype and LoL after she sent the link so I believe her account might have been hacked.