Boards›Player Behavior

What's the point of a report system, even?

Valorous Heart··1 votes·765 views

I can report people for being dicks to teammates, being immensely vitriolic and loud, and going on racial tirades all I want, and I haven't gotten that "player you reported was punished" notification for months despite people acting up loud and clear, and I can stalk their match history and watch them play day after day doing the same thing. Honestly this is to the point where I just straight up rack up hours of low priority from dodging the Yasuo who stole mid and called the actual mid laner a n****r for daring to contest the lane that they earned, or the Shaco going AFK after getting executed when they started E. Yesterday Riot decided to 14 day suspend me for int feeding due to a Sona sitting under tower to make the typical "shit jungler/no jungler/boosted jungler uninstall league" rant over me dying to three people trying to kill a scuttle crab. I died again trying to invade and got yelled almost my entire team save the top laner, and knowing that a report literally won't do anything, I decided it was fair to make their experience as shitty as mine, and then Riot finally decides to notice, and bans me for that? Am I expected to just sit and play a losing game where my team refuses to help me because I did bad early game, or leave so they can report me for afk and have the automated leaverbuster bust a "toxic" player? And then doing what's closest to the right thing gets me punished when people can do worse while Riot ignores it? If the report system doesn't do anything, why bother to have it, and why ban people for ruining the games of toxic people who genuinely deserve to have their games ruined like they do to others? Because from what Riot's telling me, it's wholly okay to be as toxic as you want, able to int feed and harass teammates as much as you want, as long as you don't do it to other toxic people. If I'm going to be forced to put up with toxic people because Riot won't do anything, the least they can do is turn the other way when it's toxic players having their games ruined.

31 Comments

Zielmann8 votes

That pop-up isn't really that common. I've honestly never received it myself, but I still trust the system is working (I mean, all you have to do is read this section for a bit and you'll see that it is).

The system validates every report that comes in. If it find it's a valid report, that player gets a mark against them for it. We don't know the specific thresholds Riot uses for when a punishment is finally triggered, but it essentially takes a certain amount of marks in a period of time for a punishment to go out.

So why do you not see the notice? Because it only goes to the person/people who reported the person in their last game leading to their punishment. It just means you're reporting them before they're at that threshold. It doesn't mean your report counted for anything less or didn't help lead to a punishment on that player.

Also, assuming the person will get punished relies on the assumption that they behave that way frequently. So in some cases you might get the one game in several months that a player crosses the line. If somebody isn't consistently causing problems, they aren't really the target for the system.

Now, regarding your punishment for intentional feeding, it's pretty much impossible for us to offer valid input on that, since we don't know what games brought on that punishment, and even if we did we haven't seen them. If you truly believe it was a false flag by the system, you're welcome to submit a support ticket and ask for your case to be checked again.

Valorous Heart1 votes

I did intentionally feed in response to a teammate's toxicity, I'm just surprised that -

  1. My first offense would skip two tiers of punishment
  2. Being harassed by the majority of my team was justified because I died twice
  3. Riot thinks I'm more important than people who've said horrifically worse things I have anger issues, sure, but I can't help but be even more annoyed that Riot comes off as... just ignoring reports.
Zielmann2 votes
  1. My first offense would skip two tiers of punishment

They have a different system in place to handle intentional feeding. Riot takes a very hard stance on it, and I believe the first punishment that system hands out is the 2-week ban, so you didn't really skip anything.

  1. Being harassed by the majority of my team was justified because I died twice

I'm going to assume you're extrapolating that it's 'justified' because they weren't immediately punished on your report submission. That's just... a really long conclusion to jump to. Like I said before, you might not be the last report right before their punishment, but if those people regularly act like that, they will get punished sooner or later, and your report will have contributed to that punishment.

  1. Riot thinks I'm more important than people who've said horrifically worse things I have anger issues, sure, but I can't help but be even more annoyed that Riot comes off as... just ignoring reports.

This kinda goes back to both previous points. They take a hard stance on intentional feeding. You admittedly did it, got caught, and now face the consequences. The behavior of the other players is an entirely separate issue. But again, if they do that regularly, it will catch up to them soon.

On a much higher level, though, you're right that there is an opportunity for more communication to players around the reporting system. Some people have proposed the ability to see a 'report card' of sorts to get an idea of how many players were banned in the past month due in part to your own reports. Some have proposed that anybody that reported a player within a week of their punishment should get the pop-up. There have been other ideas as well. And Riot has been involved in some of those conversations, and it seems that they're open to considering something to help avoid the feeling that reports aren't doing anything.

Valorous Heart1 votes
  1. Pretty hard stance that I can watch people who've fed harder, more often, and with less justification play day after day? Sure.
  2. There are thousands of other people waiting to be punished "sooner or later". Odds are that the majority of people waiting are going to be forgotten in the backlog. Makes me real idealistic about the report system's functionality. 3a. Not sure why verbal abuse and harassment is put on the backburner to intentionally feeding a game, but okay. 3b. Judging from experience, the behavior of other players is seldom an issue. How long is soon? A few months, a year or two?
Valorous Heart1 votes

In all honesty, I want to believe that the report system is useful, and that I don't have to take things into my own hands just to have people recieve some kind of meaningful punishment, but having to watch people who have been proven to be toxic play as much as they want is making me jaded.

Zielmann3 votes

Yes, they take a pretty hard stance on it when people get caught for it. You got caught. Somebody else getting away with it once doesn't make either of you any less guilty.

And if somebody gets 'forgotten in the backlog', it's for good reason. It means that since the game you reported them in, they haven't continued that behavior enough to be a consistent enough problem to merit a punishment.

Like it or not, barring extreme cases, the system does not punish players for single instances. It's watching for people who are consistently causing problems in games.

Kei1433 votes

intentional feeding's first punishment is indeed a 14-day ban.

If you skipped tiers, than you'd be permabanned already.

I hope this at least proves to you that the system is working. As Zielmann mentioned, there are specific instances that you'll see that notification, and its not as common as you think.

But because of how the system works right now, it makes alot of people feel the system doesn't do anything (just like how you feel), aka the behavioral system's visibility is low, and Riot recognizes that.

So we'll probably see new behavioral features and visiblity after the new client is up and running smoothly.

Valorous Heart1 votes

And when will that be?

Kei1431 votes

who knows. beta is probably copming in 6.22, so its just performance optimization, bug fixes, and server stability, then it should be here.

Immortal spax2 votes

the funny thing is that the more you report, the more your report is worthless, that mean that if you report every pice of shit in the rift, you are pratically doing nothing.

funny eh?

Valorous Heart1 votes

So why report anyone if you risk your report losing value if the person getting reported never gets punished? Does Riot not receive chat logs, rely on screenshots and stuff? Because I only type out choice quotes and a general description of what someone's doing in a report.

Also splendid to know that int feeding to punish teammates for being egregiously toxic is egregiously toxic by itself, and warrants an instant two week ban on my first offense.

vampirekid132 votes

{quoted}

So why report anyone if you risk your report losing value if the person getting reported never gets punished? Does Riot not receive chat logs, rely on screenshots and stuff? Because I only type out choice quotes and a general description of what someone's doing in a report.

Also splendid to know that int feeding to punish teammates for being egregiously toxic is egregiously toxic by itself, and warrants an instant two week ban on my first offense.

the notification does not appear if you report someone unless your report is the report that triggers the ban. now this is supposed to change, or maybe it did change a few weeks ago at most, however, generally, before, if you report someone, than he plays another game and gets reported again, and gets banned, you dont get the notification. only the person in the second game gets it.

also sometimes it takes longer to ban people. depending on their play patterns, so in the past, reporting someone, and them getting banned 2 months later wouldnt give you the notification.

Valorous Heart1 votes

So looking at people I've reported for legitimate reasons, one of two things are happening

1 - They just played other games of League and didn't get reported, and somehow my reporting them for legitimately toxic behavior is void

2 - They played other games and did get reported, and those reports were voided too

?

vampirekid131 votes

{quoted}

So looking at people I've reported for legitimate reasons, one of two things are happening

1 - They just played other games of League and didn't get reported, and somehow my reporting them for legitimately toxic behavior is void

2 - They played other games and did get reported, and those reports were voided too

?

your reports are not voided in either case.

they either played other games, and got punished, and your report helped them get punished but did not give you a notification.

or they did not act that way anymore, and it was a 1 game thing, in which case, the system sees it and it does not ding your report score.

or you did in fact falsely report them, in which case yes, they are voided.

if the accounts still play league its likely because if they got punished they were on punishment 1 or 2 and only got chat restrictions.

or because its not how they normally act and did in fact not get punished for having 1 bad day.

either way your reports, unless they are fake, do not get voided. they help paint a picture of the person you report.

Valorous Heart1 votes

Judging from the... most recent example I have, a "1 game thing" isn't a justification.

Chamuel855 votes

FALSE reports lower your report value. Not reporting people who deserve it.

Valorous Heart1 votes

So, if I, as an actual example, report an Orianna for spam, and they somehow don't get punished, my report value is sunk either way?

Zielmann2 votes

Not getting a notice doesn't mean the report was invalid. I touched on this in my longer post, but I'll reiterate:

Every report submitted is validated by the system. If it's a valid report, then it's not a false report. But just because it's a valid report, it doesn't mean the person will be immediately punished.

Valorous Heart1 votes

Is there a reason to not immediately punish someone whos been validly reported?

Zielmann1 votes

The system has a degree of forgiveness if somebody has a one-off game, as long as they don't take it too far (personal threats and hate speech can actually get you punished after a single instance). Generally, the intention is to address players who frequently cause problems, not slap them on the wrists for a single instance of behavior.

Valorous Heart1 votes

That very much seems like a lie. I've played with a former friend who's continually acted like the stereotypical EUW player (respect me or I will feed, neck/hang/kill yourself) in every game, and it took months for him to receive a chat restriction. Why should I expect more for different situations? And define a one off game.

ModPrandine1 votes

{quoted}

That very much seems like a lie. I've played with a former friend who's continually acted like the stereotypical EUW player (respect me or I will feed, neck/hang/kill yourself) in every game, and it took months for him to receive a chat restriction. Why should I expect more for different situations? And define a one off game.

One-off game=poor behavior that one does not normally display (i.e. having a poor game where you have a score like 4/10/6, raging at others in the chat due to having a bad day/game, etc.).

Also, if what you say is true then it's possible that people just didn't report him for his poor behavior, hence why it took so long for him to get punished (that or he lied to you about how long it took for him to get punished). Just because it took your friend that long to get punished doesn't mean that the system is broken or doesn't work-he is only one person after all.

Kei1431 votes

give chance for people have off / bad days.

Valorous Heart1 votes

... why?

Immortal spax1 votes

And how do you "check" if a report is a false or not, if you cait stays for 15 minutes chilling and keeping intentionally mispositioning, how do you ban her?

If i report her, there is no way that she gets banned or that she gets "triggered", so my report is considered false even if it was true, and so my report are becoming worthless.

Azure Hamster1 votes

I've gotten the popup maybe 5-8 times. I also read this board a lot, and a see a lot of people saying they were banned. Seems to be working.

Caitlyn

Valorous Heart1 votes

Why can't the people I've personally been forced to deal with be banned, then? All I want is for every toxic person to be actually punished for being toxic, and I care very little how.

Azure Hamster1 votes

{quoted}

Why can't the people I've personally been forced to deal with be banned, then? All I want is for every toxic person to be actually punished for being toxic, and I care very little how.

You don't know they haven't been.

Caitlyn

Valorous Heart1 votes

I check their match history. They. Haven't. Been.

Azure Hamster1 votes

{quoted}

I check their match history. They. Haven't. Been.

Maybe they got a chat restriction. You don't know.

Caitlyn

ModPrandine1 votes

{quoted}

I check their match history. They. Haven't. Been.

Check their honors. If they're all at zero then that means that they have been punished. Also if they're on a chat restriction then they can still play (they have to in order to work it off) or in the case of a 2-week ban may have just recently come off of it and are just now playing again. Either way the Match History is a poor way to check to see if someone got punished or not.

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