Account perma banned

BugZappa·9/21/2017, 8:45:51 PM·18 votes·4,504 views

So after a ranked match I was notified for being reported. My account has never received warnings in the past and aside from some shot calling disputes I am never toxic. No foul use of language whatsoever. So it was a shock that after the game my account was perma banned with no warning. I went to check the "email" riot games was supposed to send me but there is no such thing. Im furious and confused why this is the outcome?! Can someone explain what may have happened?

EDIT: Riot has come back and told me this was a protective suspension! Thanks all for your help and good luck with future endeavors!!!

33 Comments

RiotRiot Tantram9/21/2017, 11:24:15 PM24 votes

Your account has a protective suspension on it.

You will need to write in to player support to verify the account is yours.

AzureDragoon9/21/2017, 8:59:11 PM18 votes

To go from No Prior Punishment (Chat Restrictions, 14 day ban) to Perma, the most likely results are the following:

Shield "ban": Suspicious activity/log-ins were detected on the account, and a "ban" has been put in place as a temporary lock on your account for security and prevent its misuse. You'll need to contact Riot Support to sort it out, reset password, etc
Cheating/Boosting Ban: You were detected to have been playing with a modded version of the game with unauthorized and disapproved of third party software (skin mods, auto-scripts, use of macros which perform combination actions with 1 button press, etc), or it was detected someone other than you is playing on your account for the purpose of boosting your rank.
Chargeback Hold Ban: If a chargeback was issued on any item purchased in the game store, a ban is placed on your account until the money is paid back. Contact Riot Support.
**Extreme cases of trolling/intentionally losing games. **Self explanatory.

Zombiemaster9/21/2017, 9:00:19 PM2 votes

If you want to contact Riot directly about your ban, the best way to do so would be to submit a support ticket here.

khorney9/21/2017, 8:51:44 PM2 votes

classic riot and classic butt hurt hypocritical people reporting you. see 1 side of the coin never the other

Berżerker9/21/2017, 8:51:27 PM2 votes

https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/iLsPxeR6-riot-please-help Dude I have the same Issue

Darkeus9/23/2017, 6:46:08 PM1 votes

I was surprised Riot DOESN'T have an optional 2-Factor Authentication system. Then I come from MMOs where that is standard practice.

But it seems to be common sense to me.

G4LLOWSC4L1BR4TR9/21/2017, 8:55:06 PM1 votes

They sometimes "permaban" for things like banking or security issues. If I recall correctly, if they have reason to believe you've been hacked or something they might ban the account and send you an email requesting you prove the account's yours. In any case, I'd be patient and wait on an email, which may just be delayed.

SnakDatSmilesBak9/22/2017, 2:45:55 PM1 votes

OOOOH a rappa bugg zappa I recognize that reference, op.

ModWulf Helhammer9/21/2017, 8:50:56 PM1 votes

What does it say when you try to log in?

Also it could take a little while for the email to come in, or it could be in your spam folder.

Instant permabans with no prior warnings are used primarily for boosting, scripts, or account sharing, and for bank chargebacks. If it's one of the first 3, you won't be getting your account back. For the last one though, it's just when your bank doesn't send Riot the money for the RP, and can be reverted just by getting the account settled.