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Banned for no reason?

Alecxceed··0 votes·737 views

So this morning I logged onto league to play some URF. But I got a message saying I was banned. I don't know why. I might've been hacked or did something I don't know about. I don't really use chat other than pings and I despise scripting. Can someone help me.Jhin item 3009 summoner 14

22 Comments

Void Nargacuga1 votes

Just a quick question: Have you ever shared your account?

Alecxceed1 votes

never. my dad taught me not to tell anyone my password or username

Void Nargacuga1 votes

Have you ever used any kind of 3rd party program? If so what?

I'm trying to help the best that I can.

Alecxceed1 votes

i used overwolf. I think i used the app that shows builds from pros

Magical Player1 votes

Be sure to open a support ticket

Alecxceed1 votes

everytime i do i get a stupid automated response.

Kei1431 votes

even if it is automated, at least you'll know what got you banned.

Actually, when you log in, what year does it say you are banned till?

Alecxceed1 votes

it justs says im perm. suspended

Kei1431 votes

can you post the full msg?

Magical Player1 votes

{quoted}

http://imgur.com/a/G9Jwe

The one from the tickets?

Alecxceed1 votes

what do you mean one from tickets?

Magical Player1 votes

{quoted}

what do you mean one from tickets?

You opened a support ticket correct? if Not https://support.riotgames.com/hc/en-us go here and fill one out they will directly tell you the reasoning behind the punishment

Alecxceed1 votes

ive already tried to get in contact with them

Magical Player1 votes

Just wait for their reply it is the weekend they are people too :D I'm sure they'll inform you in a reasonable time frame

Alecxceed1 votes

thanks for the help buddy

Magical Player1 votes

{quoted}

everytime i do i get a stupid automated response.

They're not automated, just saying a person is directly respond to you with a block text that fits you're issue is my understanding Also they directly say in the 1st few lines of their messages why you were punished.

Alecxceed1 votes

oh i see

Warlord Scrap1 votes

What does thw email say you were banned for thats a start to helping you.

Alecxceed1 votes

i didnt get an email...

OnlyYouCanHearMe1 votes

Be sure to check in your spam and junk folders, as the emails can sometimes be sent there by mistake. Try to be patient when waiting for support to respond, and don't open more than one ticket with them. They will reply to yours, but opening more than one will actually get your request dropped to the bottom of the queue.

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