Seeking help over a banned account.

NenuSun·Apr 27, 2017·1 votes·673 views

So, I understand I deserve a punishment of some sort. Not arguing that. I had some toxic team mates and I got passively aggressive with them. However. My last punishment was over 6 months ago as far as I know. Until now I have exercised good behaviour and haven't had any valid reports against me. So it was my understanding that my punishment tier would go down over time, which means at most I should have received a 2 week temp ban rather than a permanent ban. I was wondering if someone on Riot's end could look into this for me, because I believe a mistake was made. Thanks for your time and consideration.

11 Comments

ModPeriscopeApr 27, 20173 votes

You descend punishment tiers based on your overall behavior record since your previous punishment. This rating is not based on time, but rather behavior spanning some unknown amount of games. Rioters rarely look into player's punishments on the board; the best course of action is to submit a support ticket.

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NenuSunApr 27, 20173 votes

Already done that, wanted to post here just in case as well. I've played well over 200 games between now and then. And again, I understand a punishment of some sort, but receiving a perma ban over 1 game seems well over the top once you account for all of the games of good behaviour.

ModPeriscopeApr 27, 20171 votes

You can jump punishment tiers when using hate speech or other highly toxic chat. Did you get a reform card when you log in? Anyway, you've got the ticket started. I'd just wait for their response.

NenuSunApr 27, 20171 votes

I was talking to a toxic nami and said "Can you stop flaming for 5 seconds holy shit. if we group we win, if not we may as well FF cause you guys aren't playing as a team."

ModThe DjinnApr 27, 20171 votes

{quoted}

I was talking to a toxic nami and said "Can you stop flaming for 5 seconds holy shit. if we group we win, if not we may as well FF cause you guys aren't playing as a team."

Do you have the whole chat logs from your most recent reform card? It's possible that there's something in them that might have triggered the system to escalate you up to a permanent ban even after that amount of time.

Can't say for sure though, since six months of active, well-behaved play-time seems like it would otherwise be sufficient to drop you down a level or two.

NenuSunApr 27, 20171 votes

Yeah, I'll try to go through and see if anything is flag worthy. Don't get me wrong, I have my bad games where I'm passive aggressive but I never hit the full flame like some of the people in my games. I'm not saying I'm the most well behaved, but I was just under the impression that it dropped with good behavior and game time, so I was a little confused. Thanks for the input man.

ZombiemasterApr 27, 20171 votes

First, if you would like to talk to Riot directly about your punishment, then your best bet would be to submit a ticket to Player Support, if you haven't already. While it is possible, it's not guaranteed that a Rioter will see/comment on your post here on the boards. Try to be patient as can take a while for you to get a response back.

With that said, you are correct that punishment tiers do go down over time, however that amount of time is not an exact number. It's not as simple as going a few months without receiving a punishment, you need to be actively playing matches during that time while showing consistent, improved behavior. Not only that, but the amount of time it takes to drop down a punishment tier is going to be different for each person. It's been stated that on average it takes a person around 3 months to drop down one punishment tier, however it may take other players faster or longer to do so. It depends on their past behavior as well as their behavior in the games moving forward.

EDIT: Looks like you did submit a support ticket while I was typing my message. So yeah, just wait for the response and see what they say.

NenuSunApr 27, 20171 votes

I've had consistently good behavior for over 5 months now, and actively played over 200 matches.

NenuSunApr 27, 20171 votes

I'm thinking my account may have been flagged for hate speech because in one of my games, I relayed to the enemy team that jungler had called our support a "ni**er" on several occasions. I'm in the process of submitting my logs to player support, but I've yet to hear back from them.

eazymakaveli3Apr 27, 20171 votes

u have to play alot of game without being reported. time doesnt matter, the amount of games does.

NenuSunApr 27, 20171 votes

Correct, and I've played well over 200 games without any reports against me that would result in me being punished until now. This was my only bad game in a very long time.