I cant really understand riot, they ban toxic players but they don't want to ban trolls why? You have mute button and u can deal with toxic players but i don't have any button to remove trolls from my game... Is it fair to ban only toxic players?
Most trolls that are called trolls by this community are not actual trolls.
Of the very small amount of actual trolls there are in this game, very few of them are obviously intentionally doing it.
Riot does not want to falsely punish someone for playing bad under the false pretense they were trolling. I.e. they don't want to falsely ban someone for trolling if they weren't actually trolling. Thus they err on the side of more proof is needed.
It is very easy to punish someone for being negative in chat, and 99.999% of the time it's not a false punishment.
They ban toxic players and trolls, it's just that toxicity is a lot easier to prove for them.
People call other players trolls because they're not doing what they want or what they expect them to do. And they're not actually trolling. As a previous person said on here, they're actually few of them. So no, Riot isn't going to ban players because they're not building or playing like Challenger tiers as you want them to be.
