Unfair ban

Shamoir·Apr 15, 2017·5 votes·1,134 views

I got a ban for the reason of using scrips/hacks,etc. I know all of you start saying you get what you deserve. But the truth is i never used this kind of programs. I have a job from 8-17 and sometimes i join lol to play few arams, sometimes in the weekend i play 1 or 2 ranked games. I am not an amazing player i've been playing for like 4 or 5 years already, beeing social and making friends to play with. I opened a ticket and all they are saying is my account was investigated and they will not withdraw the decision, ofc they wont give me any prove to that. How can i prove them i am clean and get my hard worked account back? Sorry for my bad english and thank you for making time to read this!

27 Comments

SarutobiApr 15, 20174 votes

I mean if they already checked your account and still found something fishy about your account there is nothing you can do/say unless there is a way you can prove you didn't cheat. I mean anyone can run a program and then delete this claiming they never had it. Did your account ever get compromised or did you ever give someone your info?

ShamoirApr 15, 20171 votes

No and i look up at my history games and there was only my games, most of them aram's. If they could tell me when i used hack's maybe i can prove them wrong with the replays.

Alpha SamsuniApr 15, 20171 votes

Riot doesn't tell what was detected or when it was detected so the people who make the hacks do not know what got their program caught. Try sending a Support Ticket.

ShamoirApr 15, 20171 votes

Already did that, and they will not do anything to change that. Is so fustrating when you know you've done nothing and you can't prove it. After all the money and time involved in this account and in just a second can disapear.

Alpha SamsuniApr 15, 20171 votes

did you get a copy-paste response? if so, you might want to contest

ShamoirApr 15, 20171 votes

I don't know if is a copy paste response, it was translated to my language, but it's looking like a person responding back.

Alpha SamsuniApr 15, 20171 votes

can you post what you got in your language and translate it for us?

ShamoirApr 15, 20171 votes

Hello Shamoir,

Your account has been permanently suspended from the use of scripts, hacks, exploits or unauthorized third-party programs in the League of Legends. Accounts found to use hacks to get an unfair competitive advantage subject to permanent suspension. We strive to maintain a fair and competitive environment in League of Legends. Regardless of intent, use of unauthorized third-party programs explicitly violates the Terms of Use, which can be found here:

NA: http://na.leagueoflegends.com/legal/termsofuse EUW: http://euw.leagueoflegends.com/legal/termsofuse EUNE: http://eune.leagueoflegends.com/ro/legal/termsofuse OCE: http://oce.leagueoflegends.com/legal/termsofuse

Remember that it is also against Terms of Use to share your account with someone else. You are responsible for all activities on your account, so you do not share your username and password to anyone.

We can not go into details about the abuse of an account type operation because such disclosure could compromise future investigations. Let me know if you have questions or concerns.

Trandescent Player Support Specialist Riot Games

"To acquire knowledge, one must study; but to acquire wisdom, one must observe."

That was 1st response.

ShamoirApr 15, 20171 votes

Howdy,

Our system has detected that use scripts in your games. I hope you can understand why it is unpleasant and frustrating to play against players who use certain tools for affecting the game experience. We act accordingly to protect the fairness and integrity of the Fields of Justice.

I explained the background of your suspension, but will not eliminate, nor do we change; You can consider this matter closed.

Trandescent Player Support Specialist Riot Games

"To acquire knowledge, one must study; but to acquire wisdom, one must observe."

That was second response!

ShamoirApr 15, 20171 votes

Hello,

As I explained below, our system has found that using scripts in your games. This is the final suspension. We have zero tolerance when it comes to such suspensions.

We can not go into details about the abuse of an account type operation because such disclosure could compromise future investigations.

If you have other questions, let me know if you insist on this issue, unfortunately your application will be closed without reply.

Best regards, cLoudeXe (EuNe / EUW) Riot Games Player Support

That was the 3rd response!

ShamoirApr 15, 20171 votes

Remember, we do not suspend accounts without a thorough investigation before, as a result, your account has been investigated before taking a decision and that decision is final.

If you have other questions, let me know if you insist on this issue, unfortunately your application will be closed without reply.

Best regards, cLoudeXe (EuNe / EUW) Riot Games Player Support

And this was the last 1.

EvilDustManApr 15, 20173 votes

The bans are very accurate.

ShamoirApr 15, 20171 votes

IT's look like is not so accurate :D

EvilDustManApr 15, 20172 votes

{quoted}

IT's look like is not so accurate :D

I'm saying you are probably lying.

ShamoirApr 15, 20171 votes

Ofc that's why i am losing time on community trying to get him back. If i used hacks was no point of doing this, because i know what was the reason for that. I do this because i saw other people get this too and maybe someone can help me too.

StonedCupcakeApr 15, 20172 votes

I am sorry,but....i do not believe u...Befor banning somebody,RIOT checks ip and all.I have been playing for 3 years and i have never got any kind of ban.I swear,i have seen many scripters,which sweared to god,that they dont script.I seen riven with talon skills,tristana with 5 thunderlords at 1 time,lux with teleport of bard and a dmg of 1 hit ult at level 6.

ShamoirApr 15, 20171 votes

That's why i am saying i have no way to prove it, just think why i will bother to try some ways to recover my account if i knew i used scripts?

SgtBojaApr 15, 20171 votes

Same thing happened to me. Got banned out of nowhere and never cheated or modified anything. I'm almost 3 days into trying to get something to happen and on my second ticket now. It seems hopeless but I'm just going to keep trying.

ShamoirApr 15, 20171 votes

Same here i invest a lot of money and time in this account and never did something stupid like cheating or scripting.

XariXApr 15, 20171 votes

same thing here, they claim that i use exploits at first,then said i used 3rd party programs which i never erver use any of them..

JabbabaxApr 15, 20171 votes

If what you're saying is true, you are one unlucky bastard. It's possible that your computer got infected by some virus. Or maybe you played on a computer that wasn't yours? Perhaps a friend's computer?

ShamoirApr 15, 20171 votes

No i was not. Playing only on my pc. And i played with my account on other pc's and never had problems. On the variant with virus i think too, but i don't know how to investigate deeper.

BigNasty3001Apr 16, 20171 votes

There is nothing you can do, because Riot is a lazy dev that uses automation to perma ban ppl. What you can do is never spend another dime on this game.

NextazoApr 16, 20171 votes

Anybody who is telling you that you deserved this is wrong. You were caught in a ban wave, if you look on the boards this is happening to a bunch of people. You need to tell the support team that you haven't done anything wrong and hope you can actually get it reversed. It'll take time though. If you want more support or info, look through the boards and find more people who have had this issue

ShamoirApr 16, 20171 votes

And the sad thing they are keep saying on the support tickets '' we check very carefully every account before to ban him", and i don't know what they check if i get banned without having any kind of weird program installed in my pc.

itsJustinsanityApr 16, 20171 votes

I just found out i was banned (banned for a week apparently) and I sent a ticket last night. I have no idea what I did and I'm trying to figure out what could cause the files to be modified. I did nothing with the files other than change the item set files. The only time I messed with the client was when I switched to the alpha client. Just looking through all the cases it seems really unlikely they'll waiver the given how people can try to gain their system.... I even live in a dorm if they check my IP of some sort. In game I haven't added anything so it seems so weird to me that that is their claim. I will put on the ticket what programs could be the culprit but without knowing how long they've been checking I can't tell them which program may have effected the files without me knowing. Best of luck to you too though.

ShamoirApr 17, 20171 votes

Yea thank's man, good luck for you too.