Reporting Positive Behavior from Supporting staff: CrunchyBonBon
Shout out to CrunchyBonBon for A1 supporting, literally 10 mins from start to end, 10/10 for enthusiasm, 12/10 would recommend again. I am so sorry for not saying thank you, I accidentally closed out the window, please forgive
Chat started: 2019-08-30 02:42 AM UTC
(02:42:48 AM) Visitor 64448369: I lost access to the email account that I made my main with, I made the account on a random email and didn't know how much I'll be playing it. I couldn't get into my PBE account so I tried contacting support, and it need my email address, so I checked and found out (02:42:55 AM) *** CrunchyBonBon joined the chat *** (02:43:04 AM) CrunchyBonBon: hello. please give me a moment to review your info. (02:44:41 AM) CrunchyBonBon: ok i'm going to have to ask some verification questions before i can help. when's your birthday? (02:45:03 AM) Visitor 64448369: * (02:45:45 AM) Visitor 64448369: I can't stressed it enough how much I didn't care about the info not realizing how much I'll play this game (02:45:54 AM) Visitor 64448369: So it may be spotty (02:46:07 AM) CrunchyBonBon: no worries :) do you know the summoner name of someone you've exchanged gifts with? (02:46:22 AM) Visitor 64448369: By (02:46:30 AM) Visitor 64448369: ay (02:46:58 AM) CrunchyBonBon: thanks :) what email do you want to use on the account now? (02:47:06 AM) Visitor 64448369: t*m (02:48:39 AM) CrunchyBonBon: alright i sent a password reset for the main account there now. that'll also verify the new email on the account. one sec and i'll change the email on the PBE account as well :) (02:50:09 AM) Visitor 64448369: Could you send that email one more time ? (02:50:47 AM) CrunchyBonBon: sure ^_^ one sec (02:51:40 AM) CrunchyBonBon: ok i just sent another one for the main account. let me know when you're ready for the PBE one and i'll send that one too. i just don't want them both coming at the same time or it might get confusing :/ (02:51:41 AM) Visitor 64448369: Done (02:52:12 AM) Visitor 64448369: I got both but I reset with the newer one (02:52:44 AM) CrunchyBonBon: ok cool i just sent the PBE account password reset now