Hate to be a "I got a false chatban" poster, but this one is actually a bit much...

FrozenOne05·5/31/2018, 10:02:41 PM·2 votes·1,757 views

So I'm kind of a toxic player, I've gotten bans before, and to them I think, fair enough. I'm trying to get better about it and be more positive, so I never personally insult people, call them bad as a player, name call, etc. So when out of the blue I get a chat ban for a single game, I'm kind of confused.

Game 1 In-Game FrozenOne05: muting mid FrozenOne05: ?? FrozenOne05: NAMI WARD TRI FrozenOne05: herald gone? FrozenOne05: love the uncontested invades cause we have 0 wards bot FrozenOne05: ff? FrozenOne05: random chase into 5 with no ults FrozenOne05: no s--- FrozenOne05: thhey 5 way share? FrozenOne05: random engage changes nothing FrozenOne05: please next FrozenOne05: ??? FrozenOne05: are u being serious lol? FrozenOne05: u have bottom vision score, never contested trundle invade, and let your lane free roam all game FrozenOne05: while not getting a single tower as ziggs FrozenOne05: u rly think u played this one well man? FrozenOne05: wr has nothing to do with it FrozenOne05: u played bad FrozenOne05: damage doesnt matter FrozenOne05: when ur solo laning FrozenOne05: and never roam FrozenOne05: its literally irrelevant FrozenOne05: if u never did anything FrozenOne05: ??? FrozenOne05: cause u were being super f------- annoying FrozenOne05: like u would not stop spamming "ww camp top" FrozenOne05: and then u dont do anything when I get lvl 2 red invaded... FrozenOne05: like cmon man... FrozenOne05: \u expect me to camp a lane but then do nothing to help when I get pressured FrozenOne05: Im remuting FrozenOne05: ur toxic and trolling FrozenOne05: ggs report ziggs toxic <3 Post-Game FrozenOne05: dmg is not skill FrozenOne05: friend FrozenOne05: ??? FrozenOne05: u had FrozenOne05: lowest vision score FrozenOne05: took no towers FrozenOne05: as ziggs FrozenOne05: and never contested trundle invades FrozenOne05: / scuttles FrozenOne05: all while letting your lane roam FrozenOne05: the entire f------ game FrozenOne05: for free FrozenOne05: ????

This is word for word, except I censored the swearing. Yes, this is the ONLY game, so of course I send a ticket to riot support about this.

"Uhhh, I can get a 25 game chat ban for 1 game now? Sorry, but my mid laner was blaming the entire game on me, so I explained why I thought they played bad... I don't really think this is excessive flame, and even if it was legitimately 1 game....

From the start of the game I was getting spammed, which is why the first message i sent was "muting mid". Ofc, thats not a reason to be toxic, but I was not especially toxic, I mean I said they played bad, and was a bit snarky, but 25 game chat ban for this 1 instance?

Kinda tired of just getting random bans at this point, like if you can give me three especially bad games as examples thats 1 thing, but not even giving me 1 game leeway is kinda just pissing me off. Feels like I shouldn't even bother using chat if just telling people what I think they did wrong and disagreeing with them will get me perm'd within 100 games lmao."

And of course I get back,

"Greetings FrozenOne05,

First things first, Here is the FAQ. This will give you the rundown on what the intention is for a chat restriction and how it works. As an aside, it looks like you have 19 games left on your restriction.

I did look over the game and while it may appear that you were just attempting to tell a player why they were not doing well in the game, you did get pretty extensive with them and did insult them as well and that is not cool. I would say that the reason you were given a chat restriction off of one game is because this is your 3rd chat restriction within a short period and the system is more sensitive if you are getting several penalties like this.

When players are being negative it may be hard to make the decision to mute them as it can be intriguing to see what they have to say, but this is truly the best way to avoid being inadvertently punished and focus on the game.

I get that this would frustrate you to have this penalty on your account, but if you need any clarification on anything to do with this penalty, let me know and I can help you out.

Bruna BlueFox Riot Games Player Support"

So first off they link me to https://support.riotgames.com/hc/en-us/articles/201752984-Restricted-Chat-Mode an article with a 30% helpful rating as of writing this. In this I see nothing to actually tell me HOW to act to avoid bans aside from the extremely vague wording of "Accounts that show signs of persistent negative behavior are often first punished with chat restrictions." With no definition of "Persistent negative behavior". So, to break down the words lets go 1 by 1. Persistent is either "continuing firmly or obstinately in a course of action in spite of difficulty or opposition." or "continuing to exist or endure over a prolonged period.", both of these don't work for my case, as it was a single game, hardly a prolonged period, and I had no difficulty or opposition to my behavior. Second is negative, which could be defined as "not desirable or optimistic", optimism being defined as "hopefulness and confidence about the future or the successful outcome of something.", in the game I say nothing about its outcome, about the players future, or their skill level outside of this game. I also say nothing "undesirable", I simply lay out their mistakes in the game and point out why I think they misplayed this game. And behavior is simply my actions within the game in this case.

In my eyes, my behavior in this game could not be defined as persistent, or negative. Also, just to let you know, my last chat restriction was 4 months ago, a minimum of 200 games ago, so it was not "within a short period".

I see this as a totally false chat ban, anyone care to tell me what I did wrong this game, how I was toxic or worthy of a chatban?

34 Comments

HalcyonDweller5/31/2018, 10:28:12 PM4 votes

I mean it was a bit negative. I wouldn't say it's severe or even very bad, but you did go a little overboard.

Also I'm surprised that after a few punishments you still think it's okay to call for reports against someone. It's not necessary in the first place, your one report is all it takes to flag the game for review. You don't have to get others to help out, and trying to make the person feel persecuted for their behavior is a form of harassment.

DraygenBiscuit5/31/2018, 10:13:10 PM2 votes

You were definitely negative that isn't up for debate lol. However I can see why you are surprised to have been banned. It is so easy to get into this mindset sometimes. When I get like this I just have to mute myself because talking only tilts my teammates ruining their gaming experience, and for what? Does it make them play better? Sadly it usually just makes them play worse and then type in chat back at you, wasting time and letting the other team get more cs. You were negative and you ruined their game for them. I know you feel the same way about them but being bad isn't a crime.

FrozenOne055/31/2018, 10:40:25 PM1 votes

To provide a bit more context, I was perma'd on another account, and had been trying my best to be completely reformed on this account. I played 200 games, it had been 4 months, but the honor level just wouldn't go up even getting honored once or twice in most games, then I get this card and my entire honor progress to 2 is completely gone, Im chat restricted for 25 games, and I get put down to honor 0. Like sure the game was a bit negative, but for the only report in 4 months it just feels unfair to get chat restricted for this...

fatherdarius5/31/2018, 11:19:37 PM1 votes

If the other summoners weren't asking you to point out their mistakes, then your comments were undesirable to them.

Kei1435/31/2018, 11:30:52 PM1 votes

The system punishes based on consistency x severity. You displayed mild toxicity in this game, so if you do this frequently, then you will get punished.

Things you did that are of mild toxicity:

  • defeatist attitude - giving up, saying the game is over
  • asking for reports
  • blaming others
The Nocturne God5/31/2018, 10:12:09 PM1 votes

Are you at honor level 0 now?

mlm olo mlm6/1/2018, 12:45:35 AM1 votes

Those chat logs will get your account permanently banned. Chat restrictions are the least of your problems.

If you create a new account, you will have more leeway in your chat logs.

Syreni5/31/2018, 10:28:05 PM1 votes

I've read before that even telling a player what to do can get you banned. So that's part of what happened here for sure. [sg-lux-2]