banned with no email or ban code?

Silberborn·11/2/2016, 3:21:56 PM·2 votes·708 views

http://i.imgur.com/EJi3wrN.jpg

never received an email of any sort or anything... i don't understand

was told to post here instead even though i KNOW theres no behavior related issues...

why would i get banned and not sent an email

3 Comments

Zielmann11/2/2016, 3:42:44 PM2 votes

If there's no email, you need to submit a support ticket for more information.

ModWuks11/2/2016, 4:50:33 PM2 votes

Hey Silberborn,

Because this is an account-specific inquiry, we can’t help you out here on the Boards. As such, you’ll want to direct this to Riot Games Player Support by submitting a ticket! As you submit your request, here are some tips that will help resolve this issue as quickly as possible:

  1. Be sure to submit as much information in your initial ticket as possible. For obvious reasons, each Player Support Specialist's request for more information will delay the resolution of the issue.
  2. Be respectful and polite in your correspondences with Riot Support. (They're doing their best to help you!)
  3. Try not to create a new ticket or respond to an existing ticket before a Player Support Specialist has had the chance to review your request. New tickets/replies may bump your ticket back to the bottom of the queue, thus increasing the amount of time before a Player Support Specialist is able to review your ticket.

If you're unsure where to put your ticket in, just select: [I have a question about League of Legends/Riot Games.] > [Game and Features] > [General Questions]

With that being said, good luck!

TheDirtyRat11/3/2016, 1:06:30 AM1 votes

It's done by riot manually. It's happened to me before.