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The Huge Flaw Within Riots Player Punishment System and the New Loot System

PimpKillaz··1 votes·710 views

Hi everyone, I have recently submitted a support ticket to riot. This is what i had to say, I just want to see what you all think! Have a good night.

Hello Riot. I recently contacted you about not being eligible for earning loot through getting an S rank in a game. This was because a while back (2 weeks ago I think), I was chat restricted for 25 games as a punishment. I worked all those games off and I should now be eligible, right? You, Riot Games, clearly state:

"No. Players who are chat or ranked restricted or currently banned from play cannot earn or unlock chests through Champion Mastery. Once they’ve reformed, they’ll be eligible for rewards again."

I have "reformed" by completing those 25 games, haven't I? I have not flamed or shown toxic behavior for at least 15-20 games (Since I've completed the restrictions). Not only that, I never flamed my team during those restriction games. I'm trying so hard to do something I've already done, which is reformed.

In my first email I spoke with "Riot SticK" about this issue and he/she stated:

"This restriction will be lifted after your punishment ends and you’ve shown clear improvement. Because it’s based on your personal behavior, there’s no set date or time when this will happen."

So basically you're telling me there's an entire time period I have to wait until this restriction is lifted? I can't show clear improvement obviously, unless i play more games. But why would I want to keep playing if I'm not going to earn loot? This is the clear and very frustrating flaw where your reward and player support system clash each other. I would like to have my restriction lifted but also so shine light on the huge flaw in your system.

Having the system work like this is not going to keep people from being toxic, in fact, more people will get frustrated and end up taking it out on some teammate or enemy, resulting in their demise. You're not helping people right now and we want answers.

I'm not complaining that you're offering free skins and champions, I'm just mad that your system is completely and utterly the most frustrating thing on the game. It should make people happy, not mad

-Yours truly

//End

P.s. I understand that before this having a restriction and not being able to earn loot wasn't a concern because there was nothing to earn, however, now that there is something to earn its almost taunting me that I can't share an experience other players get. I guess I'm a toxic player, whatever..

17 Comments

Sukishoo4 votes

Just because you have finished the punishment, aka gone through the chat restrict, served a ban time, ect doesn't mean that you nor anyone else has truly reformed. They usually have a period of 3 months after that in which if you don't gain another warning then you will be reformed.

PimpKillaz1 votes

riperino

MeilinII3 votes

Not a flaw. Even before this it took minimum 3 months to go down a punishment tier. You served your punishment. Now, to be 'reformed' you have to prove you learned your lesson. If you didn't do anything to be punished in the first place, you wouldn't have this problem.

PimpKillaz1 votes

But the problem is people are going to get more frustrated waiting those 3 months while the loot system sits there almost taunting the player. Ultimately making them more toxic. Maybe not for all people this will happen, who knows

MeilinII2 votes

If they get more toxic, they're not good people and the community and RIOT don't want them here anyways. You EARN the right to loot. Those of us who behaved deserved it, you have to prove you do too.

PimpKillaz1 votes

Exactly! Which I'm not against but there should be some sort of time set in place, it's just making me frustrated that I can play 20 games a day for the next 3 months and still not know when ill be eligible.

MeilinII1 votes

If there's a 'set time' that's public, it would be abused. If it was 50 games, they'd play 50 games on /mute all or get a bot or friend to do it, then go right back to being toxic. The ambiguity makes it harder to try and get one over on the system.

PimpKillaz1 votes

I'm not necessarily saying a certain amount of games or a certain time because that's basically another punishment I mean like an email saying 'hey we've been looking at your behavior for the past 2 or 3 weeks blah blah" and we've decided blah blah blah. If they said we will be observing you on X date then of course you wouldn't be toxic on that day. Im saying they should contact you in a reasonable time, 3 months is a bit much. i was thinking to cut that in half

Troll for Trump1 votes

We have to prove that we've reformed, but there's no set way to determine whether or not we've reformed. And a good sum of us already know we've reformed. It's already been 3 months since my last chat restriction, how much longer?

It's like when a person knows they are no longer addicted to alcohol.

Troll for Trump2 votes

Now, to be 'reformed' you have to prove you learned your lesson

In order to be reformed using the previously established definition of "reform", you could just sit and not play the game for 3 months. Come back and be toxic all over again. Not really "reformed".

PimpKillaz3 votes

whoever would do that is probably a very sad person xD

Troll for Trump1 votes

The statement was meant to show the flaws and how useless the reform system was.

If people truly are toxic and don't care, they won't give a damn about it. It just hinders those who want to reform and be untoxic

G4LLOWSC4L1BR4TR3 votes

I'm going to preface this by saying I've never been banned or chat restricted myself. I do find this system to be a bit unfair, if only that there's no clear time that your restriction will last. If nothing else I'd wish they would have something like "We'll check up on you again in X days/weeks/months" so that you can at least have some benchmark to look forward to.

PimpKillaz2 votes

Good to hear that you don't have to deal with this! Honestly having a reform time of 3 months or whatever to go down a tier seems a bit much. Which before the hextech crafting was okay because its not like you were losing anything but now you're basically losing a lot of things you could have been unlocking, not complaining about free stuff though haha

Resolution1 votes

Yes, I get it's rough not being able to earn free stuff - but Riot has always excluded (past Christmas rewards) players who only hurt the community by playing. Just try to treat other members with respect, and eventually the favor will be returned to you ^.^ .

You'll loose out on 3-4 free skins tops - at the cost of you becoming a better player.

PimpKillaz1 votes

im starting to learn to not give af and just chill

DeryckSan1 votes

All this does is promote lack of communication within teams. Received multiple reports for asking people to stop banning due to them having duo/multiple friends playing and a simple "can you stop feeding" results in reports. Chat logs in recent chat ban are very one-sided and do not even address nature of discussion or who instigated issues.

End of the day, I'm now refusing to communicate except through pings due to they hyper sensitivity of players who abuse the new queuing system. I've been playing for 5 seasons now, received my first ban a few weeks ago. I'll admit, I was frustrated with early-season grind, however, fact remains that unless Riot is wiling to actually analyze the reports, all they're doing is promoting lack of communication or partisanship within teams.

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