Literally banned for no reason, did no use any 3rd party system other than discord

A123B·6/18/2019, 7:50:05 PM·2 votes·2,878 views

The login screen states that this account has been permabanned for a 3rd party system, but the only thing I used was discord because my friend told me it was ok, and my credit card to purchase RP. What caused this annoyance and how do I fix it?

6 Comments

Umbral Regent6/18/2019, 8:23:07 PM3 votes

Like Pyrosan said, you'll want to file a Support Ticket, but before you do that, I want you to at least look at your match history. You play often enough, but you had a short break, and afterwards had four matches, three of which look suspicious.

And, when I say suspicious, I'm not implicating you of having used 3PS yourself- more, it's probable that someone broke into your account and did so. I'm no expert, but your general performance seems pretty modest-to-poor up until that Xayah game, and the only match you had that came close to that sort of slaughter was a Lucian match a while ago - but you didn't go so far unchecked as to have three deaths then.

Add the Sylas matches to the mix (It doesn't look like you've played Sylas 'til that day), and I think it's likely that someone hacked your account and ran third-party software while playing it.

So, when you file your Support Ticket, you may want to ask if Riot noticed any atypical behavior on your account, and whether or not it may have been compromised, and if so, whether or not you could get it back.

Best of luck on your Support Ticket, and if you need any more information, I'd be glad to provide what I know.

Pyrosan6/18/2019, 8:11:07 PM1 votes

You'll have to send in a support ticket to the support team to find out, even if the information they can give is limited

A123B6/20/2019, 7:23:10 AM1 votes

Thanks for the support, it's really frustrating. Seems like the hacker downvoted my post. It's Speiibook btw, the hackers friend. He should be banned too for being an accomplice smh