So has anyone had their accounts stolen? Its weird, They didn't change the password but my email was changed to some email server in china and I keep getting logged off. I sent in a support ticket but i'm worried about my account, help?
LostFr0st1 votesContact player support through the account recovery form. They will help you get it back. Fill out every section you can on the form. https://support.riotgames.com/hc/en-us
Edit: It's normal for an account to get shield banned once you submit the form, don't worry. That's done to protect the account from further damage until they confirm the owner.
Camotyger1 votesI did yesterday, got the standard, to many tickets we will get to you eventually auto response. Meanwhile I spend as much time at my computer logging off the person who stole my account as much as possible, though kinda hard with you know...sleep...work and well Life. My account still hasn't gotten a temp ban yet to protect it
LostFr0st1 votesYeah, that's the response that auto-sends when you submit a ticket to show that it sent. If you sent it yesterday night you should get a real response soon. It's 6AM right now Riot HQ time so yeah...
Camotyger1 votesalso, in the auto message it sent me a link for the ticket, yet the link is broke. ideas?
LostFr0st1 votesYou did submit it through the account recovery form right? If so, yes the link will be 'broke' I'm pretty sure. If it wasn't, whoever clicks it would see your account recover form info and could edit it/prnt sc it.
If you replied back to it you'd get sent to the back of the line again. Don't want that :/
That link is there in case someone forgot to add something important in the ticket right after it's sent out.
Camotyger1 votesYa I wont reply, i'm playing the wait game, just worried. ARAM seems to be littered with large amounts of bots these days and im worried about my account being used for such spam.
LostFr0st1 votesI wouldn't be used for that, those are leveling bots for selling accounts. Yours is already 30.
It would probably be eventually be bought by some scrub to smurf or be toxic on while not caring about the consequences.
Don't worry, you're in good hands Camotyger. I trust the support agents.^^
Camotyger1 votesso why does someone keep logging on it though? i havent seen a game played in my history but someone keeps logging on...
LostFr0st1 votesProbably because you keep logging in on it. You're making them paranoid. They want to check if they can still access the account.
Sorry to ask this once again, but you did use the account recovery form right? The one you dodn't have to log into the support site to use?