Is anyone surprised by this level of Riot hypocrisy?

HomeJiveTurkey·Mar 25, 2017·1 votes·1,698 views

Hello there,

This account was escalated to the highest level of punishment due to how extreme the behavior was on it. We have a zero tolerance policy for hate speech of any kind which includes the usage of both racist and homophobic slurs. We feel players do not need warnings to know this type of behavior isn't acceptable, which is why our punishments for it are so harsh.

Sorry, but we will not be adjusting this ban.

Mama Meep Player Behavior & Game Support ❄️ Meep Collector ❄️

91 Comments

Magical PlayerMar 25, 20179 votes

Wheres the hypocrisy?

Zero tolerance for it, you did it result punishment?

HomeJiveTurkeyMar 25, 20173 votes

i dont care that my account was banned, im not disputing that, what i do care is that they claim to have such a "zero tolerance" rule but clearly there is something else going on here, when i report people who say the exact same word that i did when i went from 0 to perm ban and they get no punishment

Magical PlayerMar 25, 20173 votes

Can you post the chat logs in question?

Are you tracking people after you report them?(if so stop, that is weird)

Could be an error on their end unless you were being extremely toxic for a few games, with no previous punishment

HomeJiveTurkeyMar 25, 20172 votes

no, im not going through this bs again, ive said my piece, what you do with this information is up to you.

Magical PlayerMar 25, 20172 votes

Open a support ticket, is all I can suggest if you feel you were wronged

CancerBasedGodMar 25, 20171 votes

Does he need to? Have you never seen someone spouting hate speech on lol? I've had someone spouting hate speech about trans people, report, nothing happens.

Lilly SkunkMar 25, 20172 votes

You have to realize that if only one person reports someone, it literally does nothing. They have to have multiple reports across multiple games for it to make a difference (Or if I'm understanding it correctly, a majority vote of reports in a single game) before it's reviewed. So you reporting one person every game through the end of time will do nothing if no one else reports the same person during those games and/or following games.

HomeJiveTurkeyMar 25, 20171 votes

that is the stupidest thing ive ever heard and i really hope its not true, if its an automated system like they claim, shouldnt they be filtering for these key words?

Lilly SkunkMar 25, 20171 votes

They've "Claimed" a lot of things over the past years. And a lot of those claims contradict, so there is literally no way to really know how it works unless you're personal friends with a riot staff member. Of course, my best friend's in a discord group with a member of their support staff, and they hate the game with a passion. So they may just lie when you ask them because they don't care either way.

ModThe DjinnMar 25, 20171 votes

{quoted}Or if I'm understanding it correctly, a majority vote of reports in a single game

I don't believe this is the case save possibly in instances of hate speech.

Riot has stated several times that 1 report is the equivalent of 9 reports, and what matters is frequency of games reported to total number of games played. Obviously certain offenses reduce the percentage required, of course: the system is more tolerate of mild toxicity than it is of threats or hate speech, for instance.

Lilly SkunkMar 25, 20171 votes

I've been told by more than one person that the more you report, the less priority that your reports have. Say you have report someone every other game, for valid reasons or otherwise. Then your reports slowly reach that point where they're just ignored and "LOL SCREW YOU FOR TRYING TO BRING ATTENTION TO TOXIC PLAYERS" etc etc.

ModThe DjinnMar 25, 20173 votes

{quoted}

I've been told by more than one person that the more you report, the less priority that your reports have. Say you have report someone every other game, for valid reasons or otherwise. Then your reports slowly reach that point where they're just ignored and "LOL SCREW YOU FOR TRYING TO BRING ATTENTION TO TOXIC PLAYERS" etc etc.

That's HALF true. The more you report players who do not end up frequently reported, the less your reports matter. The higher your percentage of reports against players OTHER players have reported, the MORE I believe your reports matter.

So if you spam reports wildly, then yeah: they won't have much value. But if you reserve them for players who truly ARE toxic, and other players agree with your assessment? Your reports will be highly considered.

HomeJiveTurkeyMar 25, 20171 votes

but reporting someone for breaking their "zero tolerance rule" doesnt mean shit unless they do it multiple times? what the fuck kind of zero tolerenace is that??? more like "we tolerate it unless you do it multiple times over multiple games and multiple people report you" rule

ModThe DjinnMar 25, 20172 votes

{quoted}but reporting someone for breaking their "zero tolerance rule" doesnt mean shit unless they do it multiple times? what the fuck kind of zero tolerenace is that??? more like "we tolerate it unless you do it multiple times over multiple games and multiple people report you" rule

Zero tolerance once confirmed, yes. It's possible, after all, to type certain words like that accidentally due to fingers slipping, etc. Having that trigger a permanent ban on an otherwise upstanding player would be unfortunate.

Instead, Riot has opted to have zero tolerance once an account is found to use that form of language intentionally. This isn't really hippocritical of them. It may be that they manually review EVERY report of hate speech -- I'm not sure, honestly. But I do know that, once confirmed, they're pretty zero tolerance about it.

HomeJiveTurkeyMar 25, 20171 votes

lol trust me there is no accident, when you call some one a %%% you didnt accidently type it in, especially when the person i reported said it MULTIPLE times over the course of the game, i.e wow youre such a %%%, you are a %%%, fuck you %%%.

HomeJiveTurkeyMar 25, 20171 votes

im sorry but if they want to go with this "zero tolerance" that means ZERO tolerance, not oh you said it once thats okay maybe it was a mistake, no it means ZERO TOLERANCE.

HomeJiveTurkeyMar 25, 20171 votes

if they go around making exceptions or waiting for it to be "confirmed" as you say then what exactly is the fucking point, like i said, of this "zero tolerance"???

Lilly SkunkMar 25, 20172 votes

To be fair, I'd be pretty darn upset if someone on my team used my pet name for my gay lover too. How dare they use the same name I call my homosensual lover. That's supposed to be a private thing darn it.

Edit: Also "Hag frag jag dagger tag maggot, Oh shoot I dropped my %%%, can I bum one off of you guys?"

ModPeriscopeMar 25, 20172 votes

fig?

Lilly SkunkMar 25, 20171 votes

The best of soft cookies

OnlyYouCanHearMeMar 26, 20171 votes

give me back my newton!!

ModPeriscopeMar 25, 20171 votes

Thought I'd help you discern what they mean by "zero tolerance". A player gets flagged for punishment after multiple reports against that person across several games (around 3). Normally, punishment follows a 4 tier system- 2 different chat bans, a 2 week ban, followed by the permaban. Zero tolerance means your punishment gets escalated to the permaban, skipping the three prior punishment tiers. Thus, if you were flagged for hate speech (calling someone a %%%, in your case) then you skip mulitple punishment tiers and are permabanned. Hope this helps.

HomeJiveTurkeyMar 25, 20171 votes

yes i know this, you are not giving me any new information or expanding upon this discussion in any meaningful way.

ModPeriscopeMar 25, 20171 votes

Oh. It sounds like from other posts that you disagree with what zero tolerance means. They skip punishment tiers. And while this seems like it was unfairly levied against you, I'm guessing you've done this in multiple games. But only you know the truth of that. As for other people not being punished, they were probably not on the same trend as you were. Rest assured, if they're toxic, they'll be banned soon. Best not to fixate on others and work on not reacting to toxic players.

ModThe DjinnMar 25, 20172 votes

{quoted}

lol trust me there is no accident, when you call some one...

Well, yes. But if there's just an automated system with no fallback I'd also be banned for mistyping "gag" or "rag" or "tag" with no context. Hence why the manual reviews and reports are necessary.

Especially since you could cheat a system like that with punctuation or spaces or extra characters. Like you're current doing with board censors, actually.

Lilly SkunkMar 25, 20172 votes

That makes sense, and while the system is still kind of ridiculous, I can agree with it.

Too bad they don't do the reverse, and report people who have crap tons of reports on their record, nine times out of ten the people who deserve reports also report people in games they've truly been toxic. It'd be a good way to weed out more children.

hshtagniemehrcduMar 25, 20171 votes

{quoted}

I've been told by more than one person that the more you report, the less priority that your reports have. Say you have report someone every other game, for valid reasons or otherwise. Then your reports slowly reach that point where they're just ignored and "LOL SCREW YOU FOR TRYING TO BRING ATTENTION TO TOXIC PLAYERS" etc etc.

And i've heard from a lot of persons, that the earth is the center of the universe. Its also flat.

Lilly SkunkMar 26, 20171 votes

But that's true. Obama is also a lizard man from neptune. It's fact.

OnlyYouCanHearMeMar 26, 20171 votes

From Riot's release Reports: How do they work?

"Sometimes a player attempts to punish another player by reporting them as a form of retaliation. In a system that relies on honesty, that’s potentially a big problem. We can detect false reports, filter them out, and decrease the effectiveness of future reports from consistently dishonest players. As we continue to build more systems that rely on honest reports, the penalties for false reporting will become more strict."

There have been a few people on this forum that I have tried to discourage from reporting players in every single match that they play. Simply because of the above reasons. And like The Djinn says, it isn't even just players who are trying to abuse the system and deliberately being dishonest, but players who earn a reputation in the system for reporting players who are not being reported by other players are going to become less reputable. I know of players who have submitted hundreds of reports in a single year. I probably haven't submitted a hundred reports in the entire time I've been playing. And unfortunately, players like that, even when they are submitting reports for things like hate-speech, may have lost so much credibility to the system that it may disregard their reports entirely. I'm not saying that is a good thing, or the way it should be, simply that it is a potential consequence of their earlier actions by being too trigger-happy with the report button.

o Maui oMar 25, 20172 votes

This is kind of like being mad at getting a speeding ticket because you weren't the only one speeding.

Yeah, other people break the rules, too. They should be punished as well. Does that make your punishment any less deserving? Absolutely not.

HomeJiveTurkeyMar 25, 20172 votes

jesus can you atleast read the post before you try to fucking white knight and act superior??? holy shit kid not once did i say this ban was undeserving. you just couldnt wait to jump at the opportunity to try and feel superior than some one else could you.

o Maui oMar 25, 20176 votes

Your post is literally just you calling Riot hypocrites and then pasting an email from them telling you your ban won't be overturned. Since there is nothing hypocritical about Riot upholding their rules, I can draw only one of two conclusions: that you believe you should not have been banned, or that you do not understand what the word 'hypocrite' means. I chose to give you the benefit of the doubt.

HomeJiveTurkeyMar 25, 20171 votes

you either need to read this post over or you are a complete idiot.

o Maui oMar 25, 20174 votes

I think maybe you should read mine again.

HomeJiveTurkeyMar 25, 20171 votes

so we are going with the complete idiot then yeah? please show yourself out :)

o Maui oMar 25, 20173 votes

So you're saying that your point has nothing to do with either hypocrisy or your ban, which is literally all you talked about in your post?

HomeJiveTurkeyMar 25, 20171 votes

dude i get it, you are an idiot, im already sold stop trying to convince me.

o Maui oMar 25, 20173 votes

I don't really understand the hostility. I mean, if you came here looking for a conversation, being rude and dismissive isn't going to help you. If you came here looking for people to validate your opinions and perspective by agreeing with you, well, good luck with that.

HomeJiveTurkeyMar 25, 20171 votes

jesus you just have to have the last word dont you, cant you take a hint and show yourself out?

o Maui oMar 25, 20173 votes

I can see that you're trying to avoid a discussion by dismissing me, yes.

HomeJiveTurkeyMar 25, 20171 votes

there is no discussion here, this is just you trying to white knight and somehow feel superior over some else....oh you got banned for being toxic maybe you shouldnt be toxic huehueh. Clearly this isnt your regular stupid, this is advanced stupid.

HomeJiveTurkeyMar 25, 20171 votes

im going to go ahead and spell this out for you since you seem so keen on staying involved in this thread. My problem here is there "zero tolerance" policy, which again i have stated many times in this post already. Im NOT disputing my ban, im NOT saying this ban was undeserved, im NOT saying well i was punished so why isnt (insert toxic player here) punished too? All im doing is stating the hypocrisy in stating that they have such a zero tolerance rule, which they implemented in my case, but when i report some one for breaking this same zero tolerance rule, nothing comes of it, EVER. and if you read this post you will find some who agree with me and some who disagree, which is fine, but what you are doing is not productive to this post in any way shape or form except you trying to swing your dick around and prove you are somehow more competent than me. and honestly i could care less even if you were.

o Maui oMar 25, 20175 votes

They can't respond to issues they don't know about, and they don't know about it until the account is flagged.

It's zero tolerance because if they find out about it, they don't tolerate it. This isn't inconsistent at all.

o Maui oMar 25, 20175 votes

No, it's not hypocritical. For it to be hypocritical, Riot would have to have a zero tolerance policy towards hate speech, unless you're a Rioter. This is semantics, but you seem to be genuinely upset when people misunderstand your meaning, which makes it important that you are using words effectively.
Your main bone of contention--the thing that has gotten you SO RILED UP that you had to get all mad on the forums about it--is that Riot might be incorrectly using the phrase 'zero tolerance.' This makes it kind of funny that you would go on to accuse someone else in that very thread of being a "keyboard warrior."
And most importantly, people can and have been banned for a single instance of hate speech.

o Maui oMar 25, 20172 votes

Zero tolerance doesn't mean "every single person who does this gets immediately banned because we are omniscient!" A single report doesn't necessarily cause a ban because a single report doesn't necessarily cause a review. They can't catch every single instance of rulebreaking, but when they do catch it they do not tolerate it.

o Maui oMar 25, 20174 votes

In banning people who use hate speech? Absolutely not.

LordGeovanniMar 25, 20171 votes

actually riot and their boards arbitors often say that one report is all it takes to cause a review of a case. he isnt wrong about anything he says in this particualr thread because their zero tollerance is bs because they do not infact punish everyone who gets reported and when they have access to the entire chat logs to the game they should punish any one who broke their 'zero tolerance' rule whether they were reported or not in that game while reviewing it but they dont because they said that they wont do anything unless the player is reported.

o Maui oMar 25, 20173 votes

That's not what I said. I responded to your OP, and you apparently got mad at me for not reading the entire thread (as distinct from the entire post). I read posts where you complained that other people said the same things you said and they didn't get banned, which is what I was responding to in the first place.

HomeJiveTurkeyMar 25, 20171 votes

so this is what was said to me after i called another player in game a "%%%". And my account was perm banned( not this account ) with no prior punishment, and so im on my new account, and in almost every game some one calls some one a "%%%" mulitple times in game, i report them every single time, and can you believe, not a damn thing happens.

ModThe DjinnMar 25, 20171 votes

{quoted}and in almost every game some one calls some one a "%%%" multiple times in game, i report them every single time, and can you believe, not a damn thing happens.

Reports need to accrue frequently enough to make the system certain toxic behavior is happening. If those players engage in that behavior with any frequency, chances are they will be banned sooner rather than later.

Riot is pretty consistent with this, actually. Once an account is reliably flagged for hate speech, it is almost ALWAYS permanently banned. But, since some people intentionally throw false reports in (or report for things that the player didn't do, such as marking off ALL behaviors in an attempt to get faster punishment), the system has some leniency built in.