Like the title says. Never been banned before. Banned for the first time for a couple of occasions of toxicity in games over a time span of 5-6 months. It was probably my last game (today) that triggered it. Could it be an error from Riots side or have they reached a point where they've become too soft and target an audience that consists of 10-year old girls? This is really surprising to me.
Maybe they've won a battle, but they haven't won the war.
Randomonium3 votesIf you used any hate speech or made death threats then you can be escalated immediately to a permanent ban. Check your email it should have your chat logs that you can post here.
SheLooked18Tho1 votesI'm sure I haven't made death threats... When I'm toxic I don't use neither racial slurs or death threats. It's pretty strange but I never recieve chat logs on my email, it's only in-game I can see them.
Randomonium2 votesCheck your spam folder, sometimes the email gets put in there. Gay slurs are also considered hate speech as are things which encourage suicide ("kill yourself" or "kys" for example.)
If you still can't figure out why you jumped immediately to a permanent ban you can open up a support ticket.
Shandrake3 votesChat Logs plz
SheLooked18Tho2 votesDeleted the game. It really triggered me.
TheLastShadow453 votesChat logs. Post them here.
SheLooked18Tho1 votesFor some reason I don't get them sent over email..
Kukan Seishin3 votesNo chat logs, no upvotes, no unban
SheLooked18Tho1 votesHow do I find them then?
Kukan Seishin2 votesThe game chat logs should be recorded if you log in to the client in the notification, else they would have sent you an email as well.
Kei1431 voteswhen you log in through the client, it will show you a reform card. you can copy and paste it from there.
BlueThingamajig2 votesIf you've been banned for chat behavior, you should have a reform card with your chat. If it was your first punishment, it would have been excessively awful use of the chat.
If you don't have that, then you weren't banned for chat. There are a variety of other reasons why an account could be banned, if you are able to share any more information about it. Beyond that, submit a ticket to support to find out more.
SheLooked18Tho1 votesCan it be awful enough to give a permanent ban right off the bat?
BlueThingamajig2 votesYes, it can be awful enough to get a perma-ban right off the bat.
It can also be possible that you received several punishments but didn't notice, thus it was not an insta-perma.
OnlyYouCanHearMe1 votesThere has been a current upsurge in bans for hate-speech, judging from the threads being posted on the Boards. If you were reported for using any sort of racial or homophobic slurs (calling teammates n%%%%% or f%%/f%%%%%) it could result in an immediate escalation to a permanent suspension. It can take using the words more than once in a match, but Riot has a zero-tolerance policy towards hate speech, and people have been complaining about it recently. So, this seems to be Riot's way of letting players know that they are in fact listening.
Other than hate speech, players can also be immediately permabanned for any of the non-toxicity related rule violations. Things like botting or scripting (which are considered use of a malicious third party program), account sharing, or elo boosting can all result in an immediate permanent suspension when detected by Riot.
As the others have said, be sure to check your spam/junk email folders. Sometimes the emails are sent there by mistake. If you were issued the ban for toxicity, then trying to log in will show you the pop-up and a reform card which will have the logs of recent matches that contributed to your ban. As you have deleted the game, you may want to submit a ticket to Player Support. They will be able to tell you exactly why you were banned, and whether or not it was due to any sort of error. When/if you submit your ticket, it may take a little while for support to reply, depending on the volume of tickets they have at that time. Try to be patient, and do not submit a duplicate ticket, as that drops your request to the end of the line.
There are instances where a potential account compromise is detected, and Riot locks the account for the player's safety. In those cases, it will show upon trying to log in that the account has been suspended, and the player is encouraged to contact Support as soon as possible to resolve the issue. When this happens, it is usually due to an issue with chargebacks or a potential financial discrepancy.
Best of luck with your situation.
Finn Teh Human1 votesWell 1.) If you didn't find an e-mail with chat logs then you should have requested something from Riot because they have to tell you why you got banned. And 2.) if you didn't make a death threat/use racial slurs/ anything sexist I don't know why you were perma banned unless you were a troll in ranked. There have been people who appealed but you have to post chat logs or appeal directly to Riot through a ticket so they can look it over.