Account compromised and banned

pln0·Mar 12, 2019·1 votes·2,037 views

While at work I received this lovely email stating my account was banned. "Your account: ** was banned due to the use of malicious 3rd party programs or modifications to your League of Legends client."

I've been playing for years and I've never once used a third-party software. However, now that I got home and verified that it is indeed banned, I dug a little further into my account, specifically the match history though this site. I notice the last 6 games today are not ones I've played, this leads me to believe my account was compromised. I've never intentionally shared my account information and to be honest the idea of anything of mine being compromised is frightening. I have since changed my League account password (along with many others).

I can imagine whom ever compromised my account has free reign on whatever else they use, but is this actually punishable? It's not like your client REQUIRES the implementation of any real security measures more than just a password.

Is there a chance for my account to be reinstated? As far as my play history, the machine, and IP (Comcast) for the majority of my play history should vary only slightly.

Thanks.

9 Comments

ModPeriscopeMar 12, 20193 votes

Can't do much to help here; your best bet is to submit a Support ticket.

rujitraMar 13, 20193 votes

Generally speaking you would not have been punished within 24 hours for scripting, but it is possible.

Your first step is to complete account recovery by answering the questions they ask of you, ignoring your suspension. After you complete account recovery, you can ask them if they are able to remove the suspension.

pln0Mar 13, 20191 votes

There's no telling when my credentials were first compromised. This definitely is the first time I've noticed any odd activity on my account. It would have had to happen within this 24 hours.

Just look at the match history. Its obvious I've been pushing ranked support and all of a sudden a bunch of norms. Riot has the data to prove this wasn't from my machine. To add insult to injury, Riot slams the ban hammer on those already suffering from being compromised rather than fixing the actual issue of account security.

General Esdeath Mar 13, 20193 votes

Riot really needs 2 step verification

pln0Mar 13, 20191 votes

It's funny, they have all this email code verification and even as far as setting authorized devices when accessing their web site, but absolutely nothing when it comes to the actual game client. Pseudo security at its finest. Whats worse is that their support is nonexistent, especially with all the money I've poured into this game within the last few years. If this doesn't get resolved, its definitely the end the line of this game.