Boards›Player Behavior

How do I lock down my account?

Okeedokes·11/23/2016, 4:45:48 AM·1 votes·984 views

Hello!

I have recently become a bit paranoid as I looked up how much I spent on LoL. It is quite too much, so now I have a lot of money and not just time invested in my account! I saw some of the recovery questions they ask when you try to recover an account, and they are quite daunting. How the heck am I supposed to remember the first four champions purchased with RP, who my first 4800 champion was, or my first ever RP purchase? Some of these things were 6 years ago when I made the account.

I asked support if it would be possible to recover an account with anything less than 100% of the answers correct. They did the classic Riot support where they dodge the question and try their best to close it without answering anything directly.

Does anyone know if you can recover an account with anything less than 100% of the questions answered right?

My faith in Riot support has failed a bit after this ticket and then my friend's account being banned as well. He stopped playing in August 2015 and came back in February 2016 to find his account banned. After 1000's of words back and forth with support, they said the summoner name was changed in January 2016 and banned due to hacking shortly after. That has been a nightmare and they just will not cooperate. I am EXTREMELY paranoid this may happen to me as well.

Do not want to lose this account.

3 Comments

Deep Terror Nami11/23/2016, 4:52:25 AM1 votes

You don't necessarily need to be able to answer every question, you just have to give them what you can.

Thatguybykorbin11/23/2016, 5:12:59 AM1 votes

They really need to get with the times and have everything behind double or triple layer security using email and phone, both to secure your account, and to also allow you to recover it.