Wrongfully Banned Account

Salty Teemo Main·12/30/2017, 4:49:23 PM·4 votes·978 views

So to give you some background into what happened, I have been banned before on the same account for 14 days due to afk behaviour because I had trouble with my internet, after I fixed it I tried playing the game on stable internet and had no problems at all. However, my last game was an AR URF game and it coincided with a premade team of 4. They decided to leave me alone top so naturally i just questioned their decision and they began hailing abuses and racial slurs at me. They were calling names, abusing me, and harrassing me to extreme measures. I kept my cool and told them they are getting reported after the game. I also informed the enemy team and told them to report my team as well. Seeing that my team was abusing me in all chat as well, the enemy team saw that I was saying the truth so they decided to report them. However, the enemy team said they are going to report me and that Riot wouldnt take a look at the logs simply because they don't care. They said they will get me banned even when I did not say anything wrong, did not do anything wrong, and did not curse or abuse anyone. And to my surprise they were right, 5 seconds after the game I received an instant permanent ban. How is this even possible? Does riot hand out permanent ban to players without even looking at the chat logs? I have the entire game recorded and the entire chat screened, so if Riot took 5 minutes to look into it and see what was going on in the game they would realize banning me was a huge mistake. I really don't know what to do or how to recover my account. Any help would be appreciated

12 Comments

Jo0o12/30/2017, 4:50:43 PM10 votes

Do we get to see the logs?

ModThe Djinn12/30/2017, 4:52:40 PM9 votes

Can you provide your chat logs and your punishment history, if any? That can help us figure out what your best course of action is. Note -- the in-client logs, please, not the screenshots. Sharing other player's names is against board rules, so the screenshots won't be appropriate here.

I specifically ask because an immediate permanent ban with no history of punishment is highly unusual, and the system is usually VERY good about not counting reports against you when there's nothing problematic in the chat.

Butt Ρlug12/30/2017, 6:21:30 PM2 votes

I did not say anything wrong, did not do anything wrong, and did not curse or abuse anyone.

I doubt you would have been banned then. I know it can be frustrating when people flame you for nothing, but if you reply to them in a toxic/mean way you are also in the wrong. There is a lot of things that can be seen as negative behavior, maybe you didn't realized you were being negative.

I have the entire game recorded and the entire chat screened

Share your chat log with us, i'm sure if you did not do anything wrong as you said, there is a solution.

exxpose12/30/2017, 6:11:57 PM1 votes

Telling someone "report xyz for feeing/inting/flaming" one time in a game can get you a 10-game chat restriction. Because you're past the 14-day game ban punishment tier, your next punishment is a permaban. If you were only on a 25 game chat restriction punishment tier, you would have received a 14 day game ban instead.

The system is retarded, but that's how it works.

I suggest you /mute all on your next account and don't respond at all. Even saying "report xyz" is grounds to give you a punishment.

Hated12/30/2017, 7:07:00 PM1 votes

Salty Teemo,

I am in the exact same boat as you. I just posted a few spots above you with a similar issue. I posted the logs and I am at a loss as to why i got perma banned for doing nothing wrong at all except try to calm the situation and keep my teams morale up to win the game, even with the toxic player we had. It's like their system just went ahead and banned me and the toxic player automatically without even reading the logs.

Achilles30512/31/2017, 1:41:21 AM1 votes

Step in line with the rest of us.

Thisguyiscrazy944/24/2018, 10:33:20 PM1 votes

i cant use my account and have a ban even though i didnt flame someone said i was racist and said n word and we reported eachother but i got banned ? he did too ubt i cant ue my acc even? this game is unfair :l

Falkentyne12/30/2017, 5:44:45 PM1 votes

if you had a 14 day ban on your account in the past (with lots of game activity, usually in the last 6 months), the SLIGHTEST infraction, meaning, something that would normally give you a 10 game chat restriction, will give you an automated permanent ban. You asked for reports on players in chat. That's enough to trigger the ban. Post the chat logs please. You can take a screenshot of the ban window if it has the chatlogs visible as there won't be any player names shown. if there are NO chat logs and it just says "your account has been permanently suspended: please check your email", post that. And please give us proof you aren't posting a spoofed screenshot IF there are no chat logs on the ban screen (e.g. a screenshot with your current desktop and date/time shown at the bottom right will be sufficient).

deepfriedchicken12/30/2017, 5:57:35 PM1 votes

are u a teemo main?