This game is rapidly becoming unplayable.
This game is becoming borderline unplayable based on the community alone. This community has gotten to be one of the most toxic and unpleasant experiences I have to go through. I began playing this game in Season 1 and felt that this community was a shining example of what online gaming could be. People were helpful and were more willing to cooperate as a team. Those days are now long gone. Never in my entire life felt more frustrated with an online community and a lot of this stems from your player feedback system. Riot has done nothing to address the fact that literally, and I don't use the word literally lightly, every other game someone decides to harass the other players on their team for minor mistakes, deprecate any and all others whose perceived ability falls below some threshold, or simply AFK when they feel like they have been slighted or things look like they may be going poorly. You tout that most of the time, people rarely say anything at all. This is not a good thing. This is a team-oriented game with global objectives. People should feel free to encourage and contribute ideas on how to succeed. Instead you have people unwilling to engage with their peers because they simply don't want to deal with the verbal abuse. And in a similar vein to your helpful tip, that a language filter is no excuse for you to swear, I shouldn't be forced to be constantly muting teammates because of the verbal abuse. All in all, your supposed attempts at reform are addressing a mere fraction of a percent ofbad actors out there, which makes the most adequate description of your system thus: ineffectual at best and laughably inadequate.
In addition to the above, the ranked system at lower ranks is a joke. No one in their right mind would want to solo anymore given that the most common mentality/expectation is that they will have to carry 4 useless team members. At this point, ranked has turned into, "Let me try and snowball so far ahead in my lane that I can carry my useless team," which has defeated the whole point of a team-oriented game. As a result, support itemization has essentially turned carry-oriented because players who support fully expect their ADC to fail. This again goes back to a lack of communication and this community's now default lash-back at those who are offering help, perceiving only criticism and "oppression."
I loved playing this game and even had the opportunity to face some Rioters in an ARAM game a few years back (https://www.youtube.com/watch?v=l0Stxqoy_Kg). I really want to know what you guys are doing to make this game more playable because I'm close to the end of my rope here.