Boards›Player Behavior

The depressing state that I face with league those past months..

Fáke Messiah·6/20/2016, 1:37:10 AM·8 votes·1,010 views

Hello there

I have been playing League for about 4-5 years with no problem at all and I've invested a lot of money and time on this game. The name of my account is Fáke Messiah, just your typical platinum guy, nothing special.

About 2 months ago, I had my account permanently banned, because Riot claims I used exploits/cheats. Well, the thing is I never used anything other than a program called Skinpreview for applying custom skins in-game.This program never EVER provided anything more than that and yet I was accused for using cheats that apparently give me an advantage over other players.

I have already sent a lot of tickets to Riot Support, but I only get the same answer which is "We checked everything on your account and it's clear that you used exploits/cheats so we are not going to remove the suspension". I tried a lot of times contacting with them and I even asked them to check my replays to see that I've never used any kind of hack/cheat. But once again, I was turned down, without any further investigation. I re-installed League and removed the program mentioned earlier and I tried to convince them again to check my account but nothing.

The thing is, I would't make such a fuss over an account if I DID use cheats. But I can't let Riot judge me incorrectly, without trying to believe me and take away my 5 year old account for a false accusation.

What do you suggest me to do? Any idea is acceptable and helpful. Thank you! (also if any rioter was able to contact with me that would be great)

19 Comments

Laaaata Bitch6/20/2016, 1:51:44 AM3 votes

You cant do anything. Unfortunately Riot is a scum company that wants you to make a new account, spend more money, and go fuck yourself.

Deep Terror Nami6/20/2016, 1:57:46 AM1 votes

The only thing you can do is contact Player Support through tickets, though I might suggest adding some information in them;

  • A list of processes running on your computer
  • IP addresses that you play League from
  • Any times where you think someone else was on your acct.
  • A list of programs you use or used in the past like Skinpreview

The Fraud dept. can't share any of their process, but I think information like that may help them pinpoint if there was a mistake or if your account was compromised.

ShinkoMinori6/20/2016, 4:40:31 AM1 votes

Things like this makes me afraid of using mods... even if Riot said is ok with mods.

TheOperatorsBox6/20/2016, 5:06:24 AM1 votes

What Deep Terror Nami said is true. That is about all you can do, probably try to get Tantram or someone appropriate to help you out on here. If you suspect you've been hacked, do send a support ticket. Just make another account if need be, and don't spend money on it until there is no hope left for the other account.