Permanently Suspended for Hacking, but I've never hacked?
Recently, I have started playing ranked again since the end of the last season. I played around 8-9 matches of my placements, when I suddenly got permanently banned. At first, I thought I had said something in one of my matches that I had gotten reported for. But I've never been banned before which made me confused that Riot would permanently ban a first time offense for being toxic(which I wasn't). I also thought it was because of dodging queues because I am unfamiliar with the new ranked system and I have accidently dodged twice because I didn't lock in my champion. So I sent a ticket asking what I was banned for, and they said I was banned for using scripts, hacks, or third party programs. That made me extremely confused. If I was banned for leaving a queue or whatever, that would make more sense to me. However, I have never used a hack or script or anything of the sort in my entire life. And now I don't even know how to get my account back or prove that I wasn't hacking and I feel helpless. I also do not know where they got the idea that I was hacking in the first place. I don't use curse voice or skype or anything, so I don't even have third party programs open when I play league. I might have Spotify open for music sometimes, but that's about it. Can someone people help me? I'd really appreciate it.
EDIT: Apparently I'm dumb and I didn't look at the rest of the forum. I'm not the only one dealing with this right now.